304 test 1

Even if both parties involved welcome sexual advances and are comfortable with them, the actions may still be sexual harassment.

False

For actions to be considered sexual harassment, they must occur between a supervisor and their subordinate

False

The biggest disadvantage to using ______ for reconciling a labor surplus is that employees suffer a decrease in income.

work sharing

The combination of HRM and big data is sometimes referred to as ______.

workforce science

The basis for everything that HR does is trend analysis.

False

by 2050, approximately one fourth of the workforce in the USA will be

Hispanic

______ is a type of discrimination that is still pervasive in the workplace because employers might make rules that interfere with or impede its practice

Religious discrimination

Companies who misidentify their employees as contract workers can face government penalties.

True

Qualitative forecasting relies on the knowledge of experts in a subject or an industry to make predictions about the future.

True

The HR manager is filling out an accident report with a production worker who got hurt on the job. This HR professional is likely working under which discipline?

compensation and benefits

Two of the most common strategic HRM measurement tools are ______.

economic value added and return on investment

Inflation, interest rates, and supply and demand all are part of which major external business force?

economy

Which person in an organization is responsible for knowing the safety laws set down by OSHA?

human resource manager

Alex works well in teams, can persuade others, and can help resolve conflict. What HR skill set is Alex utilizing?

interpersonal

8 of 15 Originally, employees at ACME Global had to fill out five different forms when requesting travel reimbursement. Each form had to be delivered to different departments in paper form. Now, the company has decided to eliminate paper filing altogether. Instead, the company will only have employees fill out one form that is automatically available digitally to all departments who need it. ACME Global is utilizing what method of job design?

job simplification

Who controls what happens in an organization on a daily basis?

line managers

HR managers are required to have comprehensive knowledge of laws, rules, and regulations relating to HR; computer skills; interviewing and training skills; and an understanding of performance appraisal processes. All of these skills fall under the purview of which SHRM competency?

technical expertise

An organization may perform a job analysis to determine what an employee is going to do and how much to pay them. This is essential for handling the organization's ______.

staffing

Anthony is a HR professional. He attends college career fairs every year for ACME Global to drum up applicant interest in the company. Anthony's HR specialty is probably _______

staffing

A foundational component of the practitioner's model is ______.

strategic planning

Which is an example of a company trying to be a cost leader?

streamlining processes to reduce as many costs a possible

If Coffee Café, Inc. says that it wants to open 1,500 new stores in the United States, which piece of Weber's effective objective formula is missing?

target date

______ job design focuses attitudinal variables as the most important outcomes of job design

Motivational

______ is one of the mechanisms by which organizational environments are monitored and partially controlled

Social media

The ______ is the largest and most recognized of the HRM advocacy organizations in the United States.

Society for Human Resource Development

Who is known as the developer of "the Bible" of strategy?

Sun Tzu

ACME Global wants its employees to be tech-savvy and highly creative. As such, it asks applicants what year they graduated from college to see whether they are in a generation that tends to embrace technology. This is violating which EEO law?

The Age Discrimination in Employment Act of 1967

What is true about pay differences between men and women

The gender wage gap is much wider is countries other than the United States.

A measure can be reliable but not valid.

True

An employee has the right to sue their employee in court even if the EEOC does not support their claim.

True

In HR, choosing one thing over another refers to making distinctions among people.

True

Logan's managers empowered him to make the final decision on their website's new editorial design. Logan wants to choose the design that is most user-friendly, and that will represent their website in the most attractive light. Which core characteristic have Logan's manager's appealed to?

autonomy

ACME Global has reduced the amount of blue light on all of their computer screens to protect their employees eyes from strain. What type of job redesign are they utilizing?

biological

Imagine that you want to open a sandwich shop. You already know that you want to make high quality sandwiches, so now you are considering the tasks and inputs as part of the work flow analysis. What might you identify as the materials you'll need?

bread and deli meat

In order to meet the requirements of the Four-Fifths Rule, and employment action must be ______.

consistent in effect

Companies must continually improve products to provide benefit and value to their ______.

customers

Companies like Google have used ______ in HR to determine learn how to motivate and manage workers. This was achieved by analyzing large datasets of employee behaviors

data analytics

The ______ section of the practitioner's model of human resource management teaches HR managers how to prepare employees so that they can step up to fill higher level positions within the organization as the need arises.

developing and managing

At the end of every calendar year, ACME global gives each of its employees a bonus and provides them with the opportunity to buy some market shares in the company. This demonstrates that ACME global is working to increase ______.

employee engagement

Companies with higher rates of ______ have greater employee productivity, higher returns on investments, higher operating incomes, faster growth rate, and long-term company valuation.

employee engagement

An organization's most important resource is its financial investors.

false

Efficient departments bring in the most revenue

false

When companies have high complexity, formalization, and centralization, employees tend to be focused on creativity and innovation

false

Before they take legal action, employees must first ______.

file their complaints of sexual harassment with HR

A grocery store has a lead butcher position, a catering kitchen manager, and a customer service manager. Each of these positions oversees departments that have similar handbooks for employees that outline job expectations, appropriate attire, and work processes. As an organization they are high in ________

formalization

ACME Global encourages their employees to attend managerial and team building seminars. ACME global is utilizing ______ work practices.

high performance

ACME Global has decided to create a podcast series about some of their exciting innovations. The producers have decided to look internally for someone to design their podcast's logo and ask HR to help. Which is the most efficient way for the HR manager to find someone internally with skills in web design?

human resource management system

The human resources director is entering employee skills and performance appraisal data into a computer. The data will be used in the strategic planning process to determine training needs. The HR director is using a ______.

human resource management system

An employee is hired by a food a beverage company to deliver products to grocery stores. The company specializes in craft alcoholic beverage products. After going through training, the employee approaches their manager asking for a reasonable accommodation to only deliver shipments that do not contain alcoholic products due to religious beliefs. Nearly all shipments contain some form of alcohol. Which action should the manager take?

note this is an essential function of the job and not provide an accommodation

Creating equal opportunity for all and selecting the best qualified person for the position isn't only the right ethical thing to do, it increases both the individual's and the organization's ______

productivity

HR forecasting uses both quantitative and ______ forecasting.

qualitative

A major disadvantage of using ______ is that the data might be incomplete because it usually doesn't involve a follow up.

questionnaires

A(n) ______ is an alternation to work tasks or environment made by an employer to allow someone who is disabled, but otherwise qualified, to perform that job

reasonable accommodation

In a labor shortage, doing things like adjusting work hours, increasing benefit packages, and making work schedules better is an attempt to ______.

reduce turnover

Ramy is a high-performing employee. Many of his colleagues take smoking breaks throughout the day, so long as they maintain performance standards. However, Ramy's supervisor refuses to give him a few extra breaks during the work day so that he can perform his afternoon and midafternoon prayers. His supervisor's actions could be considered ______.

religious discrimination

If an employee is demoted after filing a discrimination charge against their organization, they have experienced ______.

retaliation

If an OUCH test reveals employment actions are uniform in application, it means ______.

the same action is always used in the same way under the same circumstances

HR managers have a fiduciary responsibility to act on behalf of the organization's interests, rather than the employees'

true

It is the job of HR to both create a strong workplace culture and to hold their organization to the standards they create.

true

______ refers to the permanent loss of workers from an organization

turnover