3A
T/F A survey of 75 members of the Stanford Graduate School of Business's Advisory Council revealed that by far the most important capability for managers to develop is self-confidence.
False
T/F Exit interviews are valuable HR tools only if the departing employee leaves voluntarily.
False
T/F Extreme competitiveness, impatience, aggressiveness, and devotion to work are included in Type B behavior pattern.
False
T/F Low Machs are particularly good in jobs that require bargaining skills or that involve substantial rewards for winning.
False
T/F Many people believe that men make better managers because of their more collaborative, less hierarchical, relationship-oriented approach that is in tune with today's global and multicultural environment.
False
T/F Most organizations that cut benefits during the recent recession plan to restore them in the near future.
False
T/F One of the questions that human resource planning should consider includes "what is the profit margin and inventory turnover rate?"
False
T/F Organizations that want to challenge their employees and stay competitive can easily be stress-free.
False
T/F Research shows that companies with several senior-level women underperform financially and organizationally in comparison to those without senior-level women.
False
T/F The traditional dimension of diversity can be acquired or changed throughout one's lifetime.
False
T/F Today's workers are younger than ever before.
False
T/F social awareness is the ability to connect to others, build positive relationships, respond to the emotions of others, and influence others.
False
T/F A halo blinds the perceiver to other attributes that should be used in generating a more complete assessment.
True
T/F An emotion can be thought of as a mental state that arises spontaneously within a person based on interaction with the environment rather than through conscious effort and is often accompanied by physiological changes or sensations.
True
T/F Because employees with different backgrounds bring different options and ideas to the table, a diverse workforce may lead to increased conflict, anxiety, and misunderstanding.
True
T/F Finding the right people to apply new information technology for e-business is a current strategic issue of particular concern for HR managers.
True
T/F Hiring and keeping quality employees is one of the most urgent concerns for today's organizations.
True
T/F Organizing the selected data into patterns for interpretation and response is the last step in the perception process.
True
T/F Recruiting activities can be divided into (1) internal recruiting including "promote from within" policies, and (2) external recruiting including the use of headhunters.
True
T/F Stereotypes assume that all members of a group have the same characteristics.
True
T/F The ability to connect to others, build positive relationships, respond to the emotions of others, and influence others is referred to as relationship management.
True
T/F The link between satisfaction and performance, according to research, is generally small and is affected by other factors.
True
Seeking positions of power and responsibility, Chandra has rapidly moved up the ranks within her organization. Colleagues describe her as someone with a tremendous amount of energy, and a powerful force for leadership within the organization. Based on this description, Chandra has what type of personality?
Type A
All of the following are tactics for promoting stronger organizational commitment, except:
maintaining a secretive culture
T/F Homogeneous top management teams tend to be broadminded in their perspectives.
False
T/F Locus of control refers to an individual's belief that he or she can successfully accomplish a specific task or outcome.
False
Phlex Plastic has a very strong set of corporate values. In fact, Phlex has been known to discourage the emergence of alternative values. Phlex is most likely:
a monoculture
Matthew is Mandy's supervisor. He promises to fire her if she does not engage in sexual activity with him. This type of sexual harassment would be categorized as:
coercion with threat of punishment.
Conolly Company uses internal recruiting whenever possible. This practice:
generates increased employee commitment
Which workforce generation category is characterized as ambitious but lacking loyalty to the organization?
generation Y
In what stage of the perception process are individuals likely to put things into patterns?
organizing
Which of the following means that an organization accommodates several subcultures?
pluralism
Stephanie is nervous about giving a presentation at the marketing firm where she works. One of her male coworkers told her, "Don't be such a girl, attack that presentation!" Now Stephanie is so concerned about appearing tough that she can barely concentrate on the content of the presentation. Stephanie's anxiety stems from:
stereotype threat
T/F A diverse workforce is better able to anticipate and respond to changing consumer needs.
true
The Family and Medical Leave Act requires employers to provide up to _____ weeks unpaid leave for childbirth, adoption, or family emergencies.
12
Smileline Inc. has an onsite daycare facility and provides employees fulltime daycare at a very low cost. The company implemented this years ago when managers realized that childcare responsibilities were contributing to high turnover and absenteeism. This example highlights which dividend of workplace diversity?
Reduced costs associated with high turnover, absenteeism, and lawsuits
Maliah bases her judgments on impersonal analysis. To resolve problems at work, she uses reason and logic rather than personal values or emotional aspects of the situation. In gathering information, Maliah prefers routine and order. Based on this information, Maliah ranks highly in which Myers-Briggs category?
Sensation-thinking
Jay is a trusting and forgiving individual who gets along with others because of being good-natured and cooperative. This describes which of the Big Five personality factors?
agreeableness
Which of the following is inappropriate to ask on an employment application?
ancestry/ ethnicity
Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees. Pizza Deluxe University would be considered a(n):
corporate university
People with an external locus of control are:
easier to manage
The first step toward better time management is to:
empty your head
Jason has been unemployed for three months. When his wife asked him why he was not looking for a job, Jason responded, "If I am lucky, I will get my old job back." Jason would be considered as having a(n):
external locus
Research shows that _____are predisposed to being pragmatic, capable of lying to achieve personal goals, more likely to win in win-lose situations, and more likely to persuade than be persuaded.
high machs
Frank regretfully missed an important deadline at work. His boss, George, thinks to himself, "Frank missed that deadline because he is lazy; I really need to crack down on him more." This is an example of what kind of attribution?
internal attribution
_____refers to a positive attitude toward one's job.
job satisfaction
Riya was a highly successful manager at Optics International. After ten years with the company, she decided to leave and become a fulltime mother and caregiver to her ailing father. This example demonstrates which factor affecting women's careers?
opt-out trend
Work behavior that goes beyond job requirements and contributes as needed to the organization's success is referred to as ______.
organizational citizenship
Loyalty to and heavy involvement in one's organization is called ______.
organizational commitment
An individual's strong belief that he or she can successfully accomplish a specific task or outcome is referred to as:
self-eficiacy
Hopetech Industries has a corporate diversity plan that limits diversity to areas that do not change throughout a person's lifetime, such as race, gender, age, and disability. Hopetech's diversity plan follows which model of corporate diversity?
traditional model
