5. PROBLEM SOLVING MODELS SARA - SCAN, ANALYSIS, RESPONSE, ASSESSMENT

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SARA - SCAN, ANALYSIS, RESPONSE, ASSESSMENT

ANALYSIS RESEARCH- "WORKUP" (TRIP I, RISS, WATER BILL, PROP RECORD, ETC) WHY IS PROBLEM OCCURRING? WHAT IS WORKING NOW? WHY IS IT WORKING?

SARA - SCAN, ANALYSIS, RESPONSE, ASSESSMENT

ASSESSMENT HOW WILL SUCCESS BE MEASURED? WHAT ACTIONS/ RESULTS HAVE TAKEN PLACE? HAVE THE PROB'S BEEN IDENTIFIED & SOLVED?

SARA - SCAN, ANALYSIS, RESPONSE, ASSESSMENT

RESPONSE "ACTION PLAN" WHAT IS THE OBJECTIVE? WHAT CAN BE DONE TO REACH THE OBJECTIVE? RESOURCES- "TOOLS" GET INVOLVED WHAT PERSONNEL ARE NEEDED? WHAT DEPT'S ARE NEEDED? WHEN ARE THEY NEEDED? WHAT WILL IT COST? (PERSONNEL, BUDGET, ETC)

SARA - SCAN, ANALYSIS, RESPONSE, ASSESSMENT

SCAN... PROBLEM IDENTIFICATION DETERMINE VALIDITY/COMPLEXITY OF PROBLEM C.A.P.S. "LOGGING THE PROBLEM" NOTIFY SUPERVISOR & KEPT UPDATED


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