5.9 ~ Storage and RAID Troubleshooting

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You have just installed an SSD drive in your older Windows workstation. However, after you start Windows, you do not see the SSD drive listed in Windows Explorer. What should you do FIRST? a. Make sure the power connectors on the SSD drive are plugged in all the way. b. Configure the jumpers on the SSD drive. c. Replace the power supply. d. Use the voltage switch on the power supply to switch from 110 to 220 volts.

a. Make sure the power connectors on the SSD drive are plugged in all the way.

Which of the following can you do to disable defragmentation in Windows? a. Select Change Settings from the Optimize Drive dialog. Then clear the Run on a schedule option. b. Open Device Manager and right-click the SSD drive. Then select the Defragment drive option. c. Open Device Manager, right-click the SSD drive, and select Properties. Then select the Defragment drive option. d. Select Optimize from the Optimize Drive dialog. Then clear the Defragment drives option.

a. Select Change Settings from the Optimize Drive dialog. Then clear the Run on a schedule option.

You want to create a high-performance Windows laptop with both a 2-TB hard drive and a 1-TB SSD drive. Which of the following are data storage recommendations for your high performance system? (Select two.) a. Store heavily used information on the hard drive. b. Store data that requires high performance on the hard drive. c. Store data that requires high performance on the SSD drive. d. Store heavily used information on the SSD drive. e. Automatically back up important data on the hard drive to the SSD drive.

a. Store heavily used information on the hard drive. c. Store data that requires high performance on the SSD drive.

You have just received a frantic call from a customer. She informs you that after turning her computer on, she received the following error: The SMART hard disk check has detected an imminent failure. Which of the following is the best FIRST step to take? a. Run a reliable defragmentation tool. b. Back up all important data and files. c. Correct the bad areas on the drive using chkdsk. d. Run a hard drive test to verify the hard disk's condition. (It may be a false error.)

b. Back up all important data and files.

Your company's graphic designers were given laptop computers several months ago. The laptops have a 500-GB SSD drive for the operating system and applications and a 1-TB hard drive for storing media files. Now, a few of the graphic designers are complaining about slow performance on their SSD drives. What is the MOST likely cause of the slow performance? a. The SATA connection is older and has a slower transfer speed. b. The designers are storing media files on the SSD drive. c. The SSD's firmware needs to be updated. d. The file system is not optimized for SSD.

b. The designers are storing media files on the SSD drive.

After installing a new SSD drive on your Windows 11 system, you determine that the TRIM functionality has not been automatically enabled on the drive by the Windows operating system. You need to manually turn on TRIM from a Command Prompt. The drive's volume has been assigned a drive letter of E:. Which of the following commands MUST you use to enable this feature? a. fsutil behavior set DisableDeleteNotify 0 E: b. fsutil behavior set DisableDeleteNotify 0 c. chkdsk E: /R d. bootrec /rebuildbcd e. fsutil behavior set DisableDeleteNotify

b. fsutil behavior set DisableDeleteNotify 0

You are currently running a video editing application on your Windows 11 laptop. The laptop includes both an SSD drive and a traditional hard drive. You run the video application on the hard drive, but you would like to install and run the app from the SSD drive to enhance performance speed. Which of the following should you do to protect the video application and associated data files from drive failure when you move them to the SSD drive? a. Defragment the SSD drive on a regular basis. b. Encrypt the data on the SSD drive. c. Configure an automatic backup to the hard disk drive. d. Enable the TRIM functionality.

c. Configure an automatic backup to the hard disk drive.

While trying to start your Windows 11 system, you see the following error message: Could not read from the selected boot disk. Check boot path and disk hardware. Which of the following will MOST likely fix the problem? a. Boot into the recovery console and run the fixmbr command on the boot volume. b. Boot into Safe Mode and restore to a restore point. c. Boot into the recovery console and run the bootcfg /rebuild command. d. Boot into the recovery environment and run the bootrec /rebuildbcd command. e. Boot into the recovery console and copy the NTLDR file to the boot volume.

d. Boot into the recovery environment and run the bootrec /rebuildbcd command.

Lately, you hear a clicking noise when reading or writing data from the hard disk. What is the MOST likely cause of the clicking? a. Failed UPS b. Bad memory c. Overheated CPU d. Failing hard drive

d. Failing hard drive

You have just finished upgrading the 250-watt power supply in your desktop computer to a 450-watt power supply. Now the BIOS does not recognize one of the hard disk drives in the system during POST. Which of the following troubleshooting steps is the BEST to try first? a. Reconfigure the hard disk to utilize the higher-wattage power supply with drive jumpers. b. Manually enter the hard disk geometry parameters in the BIOS. c. Use the voltage switch on the power supply to go from 110 volts to 220 volts. d. Make sure that the hard disk is connected to the power supply. e. Replace the power supply.

d. Make sure that the hard disk is connected to the power supply.


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