6.3 Vocabulary

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rebate

a refund offered to people who purchase a product

emotional buying decisions

based on the desire to have a specific product or service

rational buying decisions

based on the logical reasoning of customers

personal selling

direct communication between a prospective buyer and a sales representative in which the sales representative attempts to influence the prospective buyer in a purchase situation

sales promotion

the act of offering an incentive to customers in order to increase sales

visual marketing

the use of visual media to promote, sell, and distribute a product or service to a targeted market

telemarketing

using the phone to market your product or service


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Chapter 13: Transportation Management (Multi)

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