ABC Server
NSDH - National Survey on Drug Use & Health
-85.6% of ppl 18 and older drank alcohol during their lifetime -69.5% drank in the last year -54.9% (59.1% men and 51.0% women) drank in the past month -25.8% (29.7% men and 22.2% women) binge drank in the past month -6.3% (8.3% men and 4.5% women) engaged in heavy alcohol use in the past month -Cost of excessive alcohol use in 2010: $29 bill (179 bill in workspace productivity, 28 bill in medical, 25 bill in criminal, and 13 bill in vehicle) -CDC says that 95,000 ppl die each year due to alcohol (261 deaths per day approximately) -NIAAA says that deaths increased from 35,914 in 1999 to 72,558 in 2017
Alcohol proof
-A measure of the content of alcohol in a beverage -Double the ABV -Ex: Proof of tequila is 80 proof. ABV is proof divided by 2 so in this case, 40% -Ex: ABV of a beer is 4% so the proof is 8
Stage 6: Coma
-A person who has reached 0.35-0.45 BAC is at significant risk of lapsing into a coma. -Respiration and circulation are severely depressed, motor response and reflexes are markedly decreased, and the person's body temperature drops. -The person who has reached stage six of alcohol intoxication is at risk of death.
Labels
-Alcohol content for distilled spirits should be stated in percent alcohol by volume (ABV) on all labels
Dehydration
-Alcohol in the bloodstream causes the pituitary gland in the brain to block the creation of vasopressin -The kidneys will send water to the bladder instead of reabsorbing filtered water back into the bloodstream -This diuretic effect increases as the blood alcohol content increases, and can lead to dehydration. -Studies have shown that drinking 250 mL of alcoholic beverage causes the body to expel between 800-1000 mL resulting in the body releasing more than just liquid being consumed.
Empty vs full stomach
-Alcohol is most quickly absorbed by the small intestine. The longer alcohol stays in the stomach, the slower it is absorbed and the slower it affects the body. -Food prevents alcohol from passing quickly into your small intestine. When there is food in your stomach before drinking, alcohol is absorbed more slowly. -When you drink on an empty stomach, much of the alcohol you drink passes quickly from the stomach into the small intestine, where most of it is absorbed into the bloodstream. -This intensifies all the side effects of drinking, such as your ability to think and coordinate your body movements. Light to moderate drinking on an empty stomach may not be a major cause for concern. But drinking large amounts of alcohol fast on an empty stomach can be very dangerous.
Body weight
-An individual's body weight determines the amount of physical space through which alcohol can diffuse in the body. --For example, a person who weighs 200 pounds will have a lower blood alcohol concentration than a 160-pound person who drank the same amount. Smaller stature individuals will become impaired faster from consuming alcohol. -Alcohol is more soluble in water than in fat, and muscle tissue is rich with water. If an individual has more muscle than fat, then their alcohol tolerance should increase. •
Attitude
-Annoying other guests and employees -Argumentative -Aggressive or belligerent -Obnoxious or mean -Inappropriate sexual advances -Overly friendly to other guests or employees -Boisterous
Stage 7: Death
-At about 0.45 BAC or above, many are unable to sustain their vital life functions, and the risk of respiratory arrest and death is significant. -Note that death is also possible at lower BACs.
Always remember
-BAC can continue to rise even when a person stops drinking or is unconscious. -Alcohol in the stomach and intestine continues to enter the bloodstream and circulate throughout the body. -It is dangerous to assume that an unconscious person will be fine by sleeping it off. -One potential danger of alcohol overdose is choking on one's own vomit. -Alcohol at very high levels can hinder signals in the brain that control automatic responses such as the gag reflex. -With no gag reflex, a person who drinks to the point of passing out is in danger of choking on his or her vomit and dying from a lack of oxygen (i.e., asphyxiation). -Even if the person survives, an alcohol overdose like this can lead to long-lasting brain damage.
BAC
-Blood/Breath Alcohol Concentration (BAC) is the amount of alcohol in the bloodstream or on one's breath. BAC is expressed as the weight of ethanol, in grams, in 100 milliliters of blood, or 210 liters of breath. BAC can be measured by breath, blood, or urine tests. Consuming Alcohol at a rate faster than the elimination rate will result in increases in BAC. -For most people the alcohol consumption for maintaining BAC should be one drink per hour unless if drinks are Overpoured
Appearance
-Bloodshot, glassy, or watery eyes -Flushed face -Droopy eyelids -Blank stare or dazed look -Twitching or body tremors -Disheveled clothing
Other effects/risks of alcohol poisoning
-Breathing slows, becomes irregular, or stops -Heart beats irregularly or stops -Hypothermia (low body temperature) -Hypoglycemia (too little blood sugar) leads to seizures -Untreated severe dehydration from vomiting can cause seizures, permanent brain damage, or death. -Even if the victim lives, an alcohol overdose can lead to irreversible brain damage. -Rapid binge drinking (which often happens on a bet, dare, or during a drinking game) is especially dangerous because the victim can ingest a fatal dose of alcohol before becoming unconscious.
Alcohol myths
-Can be used as a food supplement from calories: No -Warms the body: There is actually a drop in internal body temp from opened/dilated blood vessels circulating through the body -Hangovers are caused by switching drinks: Caused by amount and rate at which consumed, not type -Black coffee or cold shower sobers: Will only produce awake drunks, only time can make drunkness go away
Carbonated bevrages
-Carbonation speeds up absorption -Alcohol mixed with carbonated beverages such as Coca-Cola or tonic water will be absorbed more quickly into the bloodstream. This is also true for champagne and wine coolers.
Drug interactions
-Certain medications can also have unpredictable interactions with alcohol. -Something as innocent as Tylenol or Advil can cause major liver troubles if paired with alcohol (also metabolized by the liver) -Unfortunately, in some cases, these interactions can be fatal. If you are unaware of how your medication interacts with alcohol, then it is wise to avoid alcohol while taking these medications. -Drinking alcohol while taking these painkillers creates a "bottleneck" in the liver. The drug is then processed incorrectly and the byproducts kill liver cells. As a result, alcohol is metabolized slower -NO depressants either= slowed heart rate and blood pressure
Alcohol poisoning
-Confusion -Vomiting -Seizures -Slow breathing (less than eight breaths a minute) -Irregular breathing (a gap of more than 10 seconds between breaths) -Blue-tinged skin or pale skin -Low body temperature (hypothermia) -Passing out (unconsciousness) and can't be awakened
Driving under influence
-DUI or drunk driving/ driving when blood alcohol content is above .8% at 21 and above .2% under 21 -Driving on private property like driving lot is no defense but sitting in non moving, turned off vehicle is -Can impair motor skills and cognitive functioning -Getting sober makes one increase motor skills faster than cognitive functioning though -Effects CNS
BAC Chart
-Determine the number of drinks you've had -Determine your weight -Find your weight on the horizontal axis (top) -Find your number of drinks on the vertical axis (left side) -Find where your weight and the number of drinks you've had meet -Reduce down your BAC by .015 for each hour you've been drinking -Example: I am a 180 pound man who's had 3 drinks - My BAC is .06.
Stomach content
-Food in the stomach will slow the absorption of alcohol into the bloodstream and delay impairment. -The type of food ingested (carbohydrate, fat, protein) has not been shown to have a measurable influence on BAC -larger the meals, and closer proximity to time of drinking, can lower the peak blood alcohol concentration. This could simply be the result of the food obstructing the alcohol from entering the bloodstream, or because the food will inhibit the stomach from emptying into the small intestine.
Stage 3: Excitement
-Having a BAC between 0.09 and 0.25 lands a person into the third stage of alcohol intoxication: excitement. -They may begin to experience emotional instability, a lack of critical judgment, and a significant delay in reaction time. -They may start slurring their speech. They may also experience: -Impaired perception and memory. -Vision issues, including decreased peripheral vision, blurriness, and delayed glare recovery. -Loss of balance. -Drowsiness. -Nausea and vomiting. -Those around the person will likely notice that they are visibly drunk.
Other influential factors
-Heritable components of enzyme production can be a determining factor. Typically, individuals of Asian or Native American descent display reduced levels of alcohol dehydrogenase, meaning that alcohol will remain in their blood longer and high concentrations of toxins can build up faster. -Women who take some form of birth control pills or are in their premenstrual time in their cycle may have a higher BAC
illness
-If you are sick or just getting over an illness, you tend to become impaired more quickly.
Sleep
-If you lack sleep or are tired, you will become impaired more quickly. -If you get five or less hours of sleep for four nights in a row, for example, two drinks will start to feel like six drinks. Another way to describe this: lack of sleep reduces tolerance, so impairment will be experienced at lower BAC levels than normal.
Alcohol tolerance
-In people who drink large amounts of alcohol on a regular basis the liver adapts to break down the alcohol more rapidly than it does in people who rarely drink. The liver does this by producing larger amounts of the enzymes which break down alcohol. Because the liver has become more efficient at breaking down alcohol, drinkers need to drink more alcohol in order to get the same effect. This is the role that the liver plays in the development of alcohol tolerance. -Chronic heavy drinkers display functional tolerance when they show few obvious signs of intoxication even at high blood alcohol concentrations (BAC's), which in others would be incapacitating or even fatal. Because the drinker does not experience significant behavioral impairment as a result of drinking, tolerance may facilitate the consumption of increasing amounts of alcohol. This can result in physical dependence and alcohol-related organ damage.
Sale of alcohol negatively effects a community
-Increased number of calls to first responders -Increased crime: Driving under influence, domestic violence, assault/ sexual assault
How can the scale of alcohol improve a community
-Increased revenue for establishments that sell alcohol -Increased jobs -Increased development -Improvements in neighborhood quality; Congregation
Effects of alcohol
-Lack of coordination: Eye, foot, and hand coordination is necessary for driving so there will be troubles operating steering wheel, gas/breaks, and staying in one lane -Reduced reaction time: More likely to be involved in an accident -Drowsiness: Depressant, triggers fatigue and drowsiness -Reduced concentration: Reduces attention span/concentration on the road, more likely to take risks -Impaired vision: Blurred, double vision, involuntary eye movements, peripheral vision too
No no drugs on alc
-Pain Killers like Tyenol, Aspirin, Advil etc. - Leads to stomach bleeding and liver damage -Antidepressants - may cause a rise in blood pressure -Antipsychotics - may cause deadly breathing difficulties -Sedatives - may cause deadly breathing difficulties -Narcotic Pain Killers - when combined with alcohol may increase risk of overdose. On drugs only or alc and drugs: impaired On alc only: intoxicated
Sale of alcohol negatively effects society
-Public health risks: Binge drinking, alcoholism, diseases like cancer and cirrhosis, alcohol poisoning -Neighborhood life: Noise, littering, crime, public indecency
Body size/Composition
-Smaller people become impaired quicker -Alcohol distributes through the body via the circulatory system -Enters most tissue except bone and fat (adipose tissue) -As body fat increases, the concentration of alcohol in the tissue also increases
Stage 4: Confusion
-Someone with a BAC level of 0.18 to 0.30 is in the confusion stage, characterized by emotional upheaval and disorientation. -Coordination is markedly impaired, to the extent that the person may not be able to stand up, may stagger if walking, and may be very dizzy. -Those in this stage of alcohol intoxication are highly likely to forget things that happen to or around them. -"Blacking out" (losing memory of events that occurred while drinking) without actually passing out can happen at this stage. -In addition, a person may have and markedly increased pain threshold, meaning they could injure themselves and not feel the effects until later.
moods
-Strong emotions such as anger, fear, and loneliness tend to hasten impairment. The psychological and social effects of alcohol (and the placebo effects) are also magnified by expectations.
Stage 5: Stupor
-Stupor can occur at a BAC between approximately 0.25 and 0.40. Someone in this stage is extremely intoxicated and in dangerous territory, as they are at great risk of alcohol poisoning and death. -They have likely lost a significant amount of motor function, are not responding to stimuli (or responding very slowly) and may be: -Unable to stand or walk. -Stuporous or completely passed out. -Unable to voluntarily control certain bodily functions, such as maintaining continence. -Vomiting. -Someone in this stage should get medical help. Individuals left to "sleep it off" may end up suffering from slowed breathing or respiratory arrest or may choke on their own vomit. -Other risks include hypothermia, arrhythmia, and seizures.
Behavior
-Swaying, staggering, or stumbling -Unable to sit straight -Careless with money -Difficulty making change -Restless -Depressed or sullen -Crying or moody -Extreme or sudden change in behavior -Overly animated or entertaining -Drowsiness or falling asleep -Lack of focus and eye contact -Difficulty standing up -Unusual walk -Can't find mouth with glass -Falling down or falling off of chair -Difficulty lighting cigarettes -Lighting more than one cigarette -Clumsy -Difficulty remembering -Spilling drinks -Disoriented -Agitated, anxious -Grinding teeth -Vomiting
Method of consumption
-The more alcohol a person drinks within a short period of time, the more they overtax their body's ability to metabolize the alcohol -This is applicable to what happens when an individual takes shots of hard liquor. It is better to sip and drink more slowly to spread your drinking out over time in order to control how intoxicated you become. -The amount of alcohol and speed of consumption matters. Basically, the more alcohol and the shorter the time period, the higher the individual's Blood Alcohol Content (BAC) will be.
Speech
-Thick, slurred speech -Loud, noisy speech -Speaking loudly, then quietly -Rambling train of thought -Unusually fast or slow talking -Slow response to questions or comments -Repetitive statements -Bravado, boasting -Making irrational statements
Gender
-Women tend to be smaller than men, and get intoxicated faster -Women have less alcohol dehydrogenase, the enzyme that metabolizes alcohol, so alcohol remains in the bloodstream longer (in fact, men have 40% more than women) -Also, women tend to have a higher percentage of body fat, which reduces the percentage of lean body mass that can distribute the concentration of alcohol.
Anatomy
-Your liver is the main place in your body where alcohol is broken down. -Once alcohol has entered your bloodstream it remains in your body until it is processed. About 90-98 per cent of alcohol that you drink is broken down in your liver. The other 2-10 per cent of alcohol is removed in your urine, breathed out through your lungs or excreted in your sweat. -The average person will take about an hour to process .5 ounce (15ml). If you drink alcohol faster than your body can process it, your blood alcohol level will continue to rise.
Why people use alc
-past experiences -peer pressure -addiction -social norms -relaxation -escape reality -rebellion
Identifying a Patron on Depressants
A Depressant, or central depressant, is a drug that lowers neurotransmission levels, which is to depress or reduce arousal or stimulation, in various areas of the brain. Depressants are also occasionally referred to as "downers" as they lower the level of arousal when taken. Identify common depressants: Xanax Valium Halcion Librium Ativan Klonopin Amytal
Drug
A medicine or other substance that has a physiological effect when ingested or injected into the body
Other posts
A restaurant or limited service restaurant should also post its TABC license, health inspection report, and certificate of occupancy issued by the local jurisdiction.
When must a server obtain a permit from the TABC?
A server has sixty-one (61) days from the time he or she begins serving at any establishment to obtain a server permit from the TABC. A server permit expires after five (5) years and must be renewed before expiration. An individual who held a server permit in the past is not eligible for the sixty-one (61) day grace period if he or she has allowed the server permit to expire.
Sanitary and Fire Standards.
All licensed premises shall be kept in clean and proper sanitary condition, and in full compliance with the provisions and regulations of all duly authorized health authorities whether state, county, or city.
Alcoholism
An addiction to the consumption of alcoholic liquor or the mental illness and compulsive behavior resulting from alcohol dependency. Any one can become an alcoholic from regular over consumption.
Refusal of Cooperation.
Any licensee, his agent, or employee who refuses to open or disclose his records to, furnish information to, or who furnishes false and/or misleading information to an agent or representative of the Tennessee Alcoholic Beverage Commission upon any matter relating to or arising out of the conduct of the licensed premises shall subject the license to revocation or suspension
Display of License.
Any person, partnership, corporation, or other legal entity holding an on-premise consumption liquor-by-the-drink license issued under Chapter 4 of Title 57 of Tennessee Code Annotated, shall prominently display and post, and keep displayed and posted, in the most conspicuous place in the licensed premises, the license so issued.
You can Reduce or Prevent Liability by:
Asking how the customer is doing at every point of sale. This will create a solid defensible position in court if a lawsuit arises. Remember to perform a SCAB (speech, coordination, appearance, behavior) check whenever interacting with a customer Use the word impaired to describe the customer instead of intoxicate
When Refusing service to a customer:
Be courteous but firm in telling patrons they can no longer be served Be quiet and discrete Be assertive in the decision to stop alcoholic beverage service Focus on statements about the alcohol server's duty and liability not to serve Do not bargain with the patron The server should inform managers and co-workers of the decision, identity of the person, and reasons the person should no longer be served alcohol Inform other members of the patron's group, if any Offer a glass of water, non-alcoholic beverage, or food item
Sizes of standard drinks
Beer- 12 oz Wine- 5 oz Liquor- 1.5 oz of distilled and 40% is ABV
ABV for beer, wine, and liquor
Beer: 3-11% Wine: 9-18% Liquor: 28-55%
types
Civil Liability - General negligence and reckless conduct; and Monetary liability includes payments to victims who bring civil lawsuits. Criminal Liability - it means you may be held legally responsible for breaking the law. This can be potential or actual responsibility—meaning that you actually committed the crime, or that you are simply suspected of committing it. Committing a Criminal Act Penalties include monetary fines, community service, and jail time. Administrative Liability - Committing an act again the liquor license The purpose of penalties is not punishment, but to deter licensee's using license privileges in ways contrary to law and that puts the community's health, safety, and welfare at risk; and Penalties include the suspension of license privileges, the imposition of conditions, and revocation of a license
Alcohol is a what
Depressant- A substance that reduces arousal and stimulation
Guidelines for the effective development of policies for the service of alcoholic beverages for consumption to the public:
Develop policies to enforce objectives like preventing alcohol service to minors and overly-intoxicated persons; Develop policies to comply with all State and local laws pertaining to the Tennessee Alcoholic Beverage Commission on-premises licensed premises; and Develop strategies for instructing and reinforcing policy implementation by management and employees.
A Person on Stimulants may Exhibit:
Dilated pupils Restlessness Hyperactivity Loss of appetite Weight loss Sweating Deceptive behavior, such as lying or stealing Exhibiting excessive energy or motivation Aggressive behavior or anger outbursts Mood-swings Risky or impulsive behaviors Jitteriness Hyper-focus Flight of ideas Racing thoughts Anxiety or nervousness Increased sense of well-being or confidence
To avoid over-serving you can:
Do not over pour your drinks Slow down service of drinks Offer the patron food Serve the patron water with their drinks Do not allow the patron to order another drink until they've finished their existing drink Provide entertainment / distract the customer
Energy drinks
Does not help one process alcohol quicker
Responsibilities
Door Hosts have the same responsibilities as Servers: ID check and SCAB Check (Speech, Coordination, Appearance, and Behavior check). Door hosts should not assume any of these responsibilities will be completed after a patron enters into the establishment. Do not be afraid to recheck. Always regulate, monitor and control the level of occupancy in the establishment to ensure a smooth entry process and a safe environment for guests.
Licensee Responsible For Law and Order on Licensed Premises.
Each licensee shall maintain his establishment in a decent, orderly, and respectable manner in full compliance with all laws of Tennessee, Commission rules and regulations, federal statutes, and ordinances and laws of the municipality and/or county where licensed premises are located at all times. The renting or leasing of the licensed premises for an event to a non-licensed entity, person, or corporation is specifically deemed not to be a defense for a violation of this rule and does not diminish the licensee's responsibility to comply with this rule.
Active ingredient in beer, wine, and liquor
Ethanol
Chemical compound in alcoholic beverages
Ethyl; produced from the sugary/raw ingredients of alcohol
Stage 2
Euphoria -The second stage of alcohol intoxication, referred to as euphoria, occurs between 0.03 and 0.12 BAC (which may correspond to roughly 1-4 drinks for a woman or 2-5 for a man, depending on size). -In this stage, the individual may feel more confident, may be more talkative and animated, and may feel slightly euphoric. Inhibitions also begin to decline. Most people refer to this stage as being "tipsy." -While many of the effects of alcohol may be pleasurable to the drinker, the negative effects of alcohol, such as impaired judgment, memory, and coordination begin to appear at this time, as well. -In this stage, a person's motor responses may be significantly more delayed than at a lower BAC. -Based on information from the National Highway Traffic Safety Administration, alertness is decreased, the individual begins having trouble processing information, and they do not detect danger as quickly.
Signs of alcoholism
Experiencing temporary blackouts or short-term memory loss Exhibiting signs of irritability and extreme mood swings Making excuses for drinking such as to relax, deal with stress or feel normal Choosing drinking over other responsibilities and obligations Becoming isolated and distant from friends and family members Drinking alone or in secrecy Feeling hungover when not drinking Changing appearance and group of acquaintances you hang out with
In order to reduce liability to the greatest extent possible it is important to document use of policies and practices.
For example most altercations and incidents take place outside of the establishment. These altercations and incidents (like car crashes, fights etc) should be documented with uninvolved by standers providing additional information wherever possible. Having consistent documentation of incidents and accidents will best protect both you and the establishment if a lawsuit is brought on. Documentation can include: lists, signs, forms, policies, and files which are made available and verbally communicated to staff and patrons. Don't forget to use the word impairment instead of intoxicated if you are concerned and want to limit liability.
Identifying a Patron on Hallucinogens:
Hallucinogens are a class of drugs that cause profound distortions in a person's perceptions of reality, otherwise known as hallucinations. Identify common types of hallucinogenic: Ayahuasca DMT LSD Marijuana Mescaline PCP Psilocybin
Alcohol content
How much alcohol is in each drink -By ABV- Alcohol by volume -By proof
Free Access to Licensed Premises Without Warrant.
Immediate access, without a warrant, to all parts of a licensed premise shall at all times be accorded agents of the Tennessee Alcoholic Beverage Commission.
Are restaurant and limited service restaurants required to maintain records?
Licensees are required to make records available, on request, to TABC staff. The TABC recommends maintaining records for three (3) years. For this purpose, electronic records are acceptable if they are readily available and easily accessible.
Drinker categories
Light-every other week or once a month Moderate- every week but doesn't increase blood alcohol concentration past .10 Heavy- drinks multiple times a week and increases blood alcohol past .10
Consumption on Licensed Premises.
No licensee shall permit alcoholic or malt beverages to be consumed and/or sold on the licensed premises between the hours of 3:00 a.m. and 8:00 a.m. on Monday through Saturday or between the hours of 3:00 a.m. and 10:00 a.m. on Sunday unless the local jurisdiction has opted out of the expanded hours. If such is the case, then the consumption and/or sale of alcoholic beverages may begin at 12:00 p.m. on Sunday.
Restriction As To Age Of Dispensing Employees.
No person under the age of eighteen (18) years shall be permitted to dispense, serve, or sell alcoholic or malt beverages in any establishment
Can my establishment give away free drinks?
No. Providing free alcoholic beverages is not permitted. An establishment also may not sell alcoholic beverages below cost.
standard of proof
Notwithstanding the provisions of § 57-10-101, no judge or jury may pronounce a judgment awarding damages to or on behalf of any party who has suffered personal injury or death against any person who has sold any alcoholic beverage or beer, unless such jury of twelve (12) persons has first ascertained beyond a reasonable doubt that the sale by such person of the alcoholic beverage or beer was the proximate cause of the personal injury or death sustained and that such person: (1)Sold the alcoholic beverage or beer to a person known to be under the age of twenty-one (21) years and such person caused the personal injury or death as the direct result of the consumption of the alcoholic beverage or beer so sold; or (2)Sold the alcoholic beverage or beer to a visibly intoxicated person and such person caused the personal injury or death as the direct result of the consumption of the alcoholic beverage or beer so sold.
On-Premise Sale By Bottle Restricted.
On-premise licensees shall not sell or give away distilled spirits by the bottle or package, open or unopened. Licensees shall have the right to sell wines, champagnes, or malt beverages by the bottle or container for consumption on the premises only, and said bottle or container must be opened prior to its being served to the consumer
Impairment
One is diminished in function or ability : lacking full functional or structural integrity. Impairment from alcohol can result from drinking alone or a combination of drinking and outside factors like drugs, emotional state or even exhaustion. Importantly Impairments may limit a customer's ability to drive.
Servers are allowed to refuse service to potential patrons for many reasons including:
Patrons that act in a certain way that is rude or disrupting other guests Patrons that overfill the capacity of the restaurant can lead to safety hazards Patrons that enter the restaurant after the restaurant is closed and no longer serving food to customers Patrons accompanied by large groups of non-customers looking to create rowdy behavior after hours For patrons lacking adequate hygiene or cleanliness, discrimination for this purpose is acceptable because it puts the health and safety of others in the restaurant or establishment at risk Patrons who bring their dog to your restaurant, which is a violation of local health ordinances. When this happens it is okay to tell the patron to leave because of their dog. One exception would be if the dog is a service dog and protected by the American Disabilities Act. Patrons looking to enter a private establishment that requires a certain dress code for etiquette purposes
Benefits for a Tennessee Alcoholic Beverage Commission on-premises licensee of having policies in place for the service of alcoholic beverages for consumption to the public:
Policies ensure uniformity of responsible business practices Policies ensure a Tennessee Alcoholic Beverage Commission licensed premises is a safe and comfortable space for patrons and employees Policies reduce the risk of criminal, civil, and administrative liability for the Tennessee Alcoholic Beverage Commission licensee, its agents, and its employees Effective policies increase profitability of the Tennessee Alcoholic Beverage Commission licensed premises.
A customer cannot legally be refused service because of their:
Race Creed Religion Sexual Orientation Marital Status Pregnancy Status Nationality Disability
A person on depressants may exhibit:
Slow brain function Slowed pulse and breathing Lowered blood pressure Poor concentration Confusion Fatigue Dizziness Slurred speech Fever Sluggishness Visual disturbances Dilated pupils Disorientation, lack of coordination Depression Difficulty or inability to urinate Addiction
Stage 1 of intoxication
Sobriety, or Subclinical Intoxication -At a BAC of 0.01-0.05, the individual is unlikely to appear intoxicated, though certain tests may detect impairment.2 ------Depending on the individual, judgment and reaction time may be slightly impaired. -One drink will generally result in a BAC within this range for both males and females, with the exception of women weighing under 100 pounds,
Identifying a Patron on Stimulants
Stimulants is an overarching term that covers many drugs including those that increase activity of the central nervous system and the body, drugs that are pleasurable and invigorating, or drugs that have sympathomimetic effects. Identify common stimulants: Cocaine Amphetamine Meth Crack Ecstasy Ritalin Adderall Concerta Dexedrine Vyvanse
Critical Policy elements:
Stopping alcoholic beverage service to a patron Encouraging intoxicated patrons travel home safely Handling patrons who arrive already intoxicated Handling potentially violent situations Handling illegal activities Dealing with underage patrons How and when to check a patron's identification Handling emergency situations Implementing an incident log Prohibiting employees consuming alcohol while working Prohibiting promotions that encourage intemperate consumption of alcoholic beverages or unlawful discrimination; such as: Two for one drink specials Ladies nights All you can drink or 'bottomless' alcoholic drink specials.
A Person on Hallucinogens may exhibit:
Sweating and overheating Decreased appetite Nausea Loss of balance and uncoordinated movements Heightened senses and emotions Unusual perceptions of time Dry mouth Difficulty moving and speaking while under the influence Mood swings Psychosis, panic and paranoia Synthesia, or talking about being able to taste colors or hearing images Feelings of euphoria followed by depressive states Extreme relaxation or lethargy Detachment from usual life or things a person would normally be concerned about Depression Memory loss
Refuse service to someone when:
Their ID is invalid They become belligerent If they are obviously intoxicated either by alcohol, medication, or recreational or illegal drugs; If they request service outside the hours of operation If a server has any doubts about any of the preceding factors
Avoid serving intoxicated patrons:
Use effective listening and visual cues to determine when patrons have become obviously intoxicated; and Do not advocate for continued drinking when one patron attempts to buy a beverage for another patron who no longer wants a beverage.
Use of an incident log for the following incidents for employee communication:
When alcoholic beverage service was stopped for a patron When alternate transportation has been arranged for a patron Any seizure of an identification A patron becoming ill due to over consumption of alcohol Any injury, medical treatment, or hospitalization of a person on the licensed premises Any illegal or violent incidents occurring on the licensed premises Any calls for law enforcement assistance or other contact with peace officers.
Hormones
Women who are taking some birth control pills and/or are in the premenstrual time in their cycle may have a higher BAC.
Guidelines for the effective use of policies for the service of alcoholic beverages for consumption to the public:
Written policies should be clear and specific Policies should be reviewed for relevance and accuracy, especially if there are frequent incidents of violence or illegal activity requiring peace officer assistance Policies need to be taught and enforced with each employee Policies should be reinforced through regular training and meetings with employees
May my establishment advertise?
Yes, a restaurant and limited service licensee may advertise. However, the following is prohibited: A licensee shall not advertise free alcoholic beverages; A licensee shall not advertise an alcoholic beverage sold below cost; and A licensee shall not have its advertising cost reimbursed by a supplier.
Is my restaurant or limited service restaurant required to notify the TABC of a manager hire?
Yes. A manager questionnaire must be filed with the TABC within seven (7) days after hire. The manager questionnaire form should be submitted through RLPS as an amendment to the license.
Pregnancy warning
Yes. If the establishment sells alcoholic beverages, the pregnancy warning sign must be posted in a prominent place, easily seen by customers. Failure to post this sign could lead to a warning from TABC staff. After the warning, the establishment can be assessed a twenty-five dollar ($25) per day fine. The required sign may be obtained from a TABC office.
Are restaurants or limited service restaurants required to have copies of server permits for each server?
Yes. Licensees are required to maintain copies of server permits for all employees. For purposes of this requirement, server permits in electronic format are acceptable if they are readily available and easily accessible.
Can my establishment conduct "Happy Hour" specials?
Yes. Licensees may conduct "Happy Hour" specials until 10:00 p.m. local time. After 10 p.m. the following is prohibited: Serving two or more drinks or containers of alcoholic beverages to a consumer at one time; and Increasing the volume of alcohol contained in a drink without proportionately increasing the price charged for the drink. General discounts on alcoholic beverages that do not fit into one of the above categories, like $1 off, and do not cause the alcoholic beverages to be sold below cost are allowed at any time, including after 10 p.m.
Customers have the following rights:
Patrons have a right to Safe Entry, a Safe Visit and a Safe Exit. As a responsible server your greatest responsibility is to eliminate potential risks and by doing so help yourself, the establishment and the customer avoid - property damage, physical harm, or even death. The primary function of a responsible server is to ensure the customer is of legal drinking age and is not visibly impaired. Good Servers are consistent in their behavior and aware of their guests' needs. All the while they are checking to see if there are any potential opportunities to eliminate risk. Establishments with poorly trained and there for riskier alcohol service likely has increased insurance premiums, more regular lawsuits, more license violations, and may be harmful to customers In order to avoid the downsides of alcohol service risk you'll need to be responsible, observant and professional. *a key way to avoid risk is to never take responsibility over someone's personal possessions like phone, wallet, drink etc.
Employer Responsible for Employee's Action.
a)Licensees are at all times responsible for the conduct of their businesses and are at all times directly responsible for any act or conduct of any employee which is in violation of the state statues, the rules and regulations of the Commission, and/or any local ordinance or federal statute whether the licensee be present at any such time or not. This section is defined to mean that any unlawful, unauthorized, or prohibited act on the part of a licensee's agent or employee shall be construed as the act of the employer, and disciplinary actions will proceed as though he were present and had an active part in such unlawful, unauthorized, or prohibited act, and as if having been at the employer's direction and with his knowledge. (b)In any disciplinary proceeding, it shall be no defense that an employee or agent of a licensee acted contrary to order, or that a licensee did not personally participate in the violating action or actions. However, disciplinary actions related to sales of alcoholic beverages to minors, intra-industry violations, and trade violations are subject to the provisions of Rule 0100-05-.07, the Responsible Licensee Program.
