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Access a database

. One way for businesses to obtain needed information efficiently is to

The business owns the building in which it operates

A business typically pays property tax to the government when

clean water

A business was fined $2 million for dumping toxic waste in the local river. What type of environmental law did the company violate?

Learnings from coworkers

A collaborative work environment contributes to an employee's growth because s/he

To plan for the unexpected.

A collaborative work environment contributes to an employee's growth because s/he

Operate as cooperative financial institutions

A distinguishing characteristic of credit unions is that they

Make decisions

A limitation to the use of project-management software is that it lacks the ability to

Staffing; recruiting.

A manager places a classified advertisement for a new accounting position in the local newspaper. The manager is performing the __________ function of management because s/he is __________ new employees.

Observation

A manager watches an employee perform a work activity and writes notes that describe the process. This is an example of capturing knowledge by

Tracking a milestone.

A project manager has determined that the team completed the software-development phase of the project four days ahead of schedule. What control activity is the project manager performing?

Methodology

Six Sigma is a popular quality-management

Organizational

The Prater Corporation wants to expand its market share by 6% next year. What type of goal has the company set?

Managers decide how to use the business's resources.

Which of the following is a true statement about managers:

Increased initiative usually brings increased job responsibility.

Which of the following is a true statement regarding initiative:

Building relationships with vendors.

Which of the following is an activity that falls under supply chain management:

A delivery truck

Which of the following is an example of a capital good:

Nina advises Milton that he is responsible for preparing the team's weekly status report.

Which of the following is an example of a project manager delegating responsibility to a project team member:

Kelli, Juan, and Phil can access and make changes to the company production schedule from their home computers. Groupware applications allow employees to access the same information from different locations

Which of the following is an example of employees using groupware computer applications:

Telephone number.

Which of the following is an example of personal information that should be included in a résumé:

To gain the audience's attention

Which of the following is typically the primary purpose of an introduction during a presentation:

Data protection strategies should be reevaluated often.

Which of the following statements about protecting digital customer data is true

Communicating the benefits of the data change.

Which of the following strategies can help make data change easier:

Private

Which of the following words most accurately describes arbitration:

Saving enough to buy a concert ticket

Which of the following would be a short-term financial goal:

product quality

Which of the following would be the most likely cause of customer complaints

Ask the question after Mark has finished speaking.

While Mark is presenting his status report during a staff meeting, Danielle has a question about something he says. What should Danielle do?

Coworkers

Who often helps orient new employees by answering their routine questions during their first few days on the job?

To minimize errors.

Why do most businesses use some type of quality-control method at work?

They are kind and considerate.

Why do positive people enjoy good personal relationships?

So that the information is readily accessible when it is needed

Why is it important for companies to make inventories of their digital information?

The employer knows it will be able to win the case

jon sues his former employer for harassment. In what situation would the employer be likely to offer Jon a settlement?

Increased use of outsourcing

Which of the following is a trend in information management:

Assigning the wrong person to a job.

A team of marketers is creating a promotional brochure, but progress is slow. The person in charge of designing the layout has never done it before and is struggling to come up with ideas. What ethical dilemma most likely caused this situation?

Health and safety.

ABC Corp. shuts down its office for a few days each winter to protect its employees from any weather related accidents. This is an example of a rule related to

$4,280,100

According to the statement of cash flows in a company's annual report, its cash flow from operations last year was $5,260,300 and its capital expenditures were $980,200. What was the company's free cash flow?

Clear and consistent.

Accountants are legally required to follow established guidelines when preparing financial documents to ensure that the information presented is

Browser bookmarking applications.

Adian is conducting online research for a marketing project at work. What web-based tool will help Adian save and organize the websites that contain the relevant information he needs for his final report?

Work breakdown structure dictionary.

Alicia is creating a resource that includes entries for each component of how her project will be organized and run, including definitions, deliverables, associated activities, and milestones. Alicia is making a

A language barrier

An American businessperson in London was offered a "cuppa" by the company's receptionist. The businessperson did not know that the receptionist was offering a cup of tea. This is an example of

Environmental

An automobile manufacturer in Country A purchases parts from a factory in Country B. When Country B suffers a massive earthquake, the automobile manufacturer is forced to put production on hold until it can find another factory to supply the parts. What type of risk does this situation illustrate? A. Health and safety

Incident-management software.

As part of its knowledge-management program, a business uses a special computer application to help detect and record unexpected issues that occur during the production process. This program allows many staff members to obtain and share information to resolve the problem quickly. This is an example of a business effectively using

Sharing

Ralph hosts a video conference about a trade show he recently attended. Which of the following knowledge management processes is Ralph practicing:

Managed

Because knowledge is so valuable, it needs to be

Special

Because the Frederick Company has space limitations in its warehouse, it needs to have a shelving unit custom-made. What type of order is the Frederick Company likely to place with the shelving manufacturer?

Its concession strategy

Before a business begins negotiating with a vendor, it carefully plans the specific points or terms that it is willing to give up that will benefit the vendor. What is the business planning?

Objectives have been achieved.

Before closing a project, the project manager, team, and stakeholders must agree that the

Plan special sales.

Businesses often monitor internal inventory records to obtain the information needed to

Needs and product preferences of its customers

By maintaining customer records, a business can determine the

Reallocating resources

Caitlin is the manager for a busy accounting department and has decided not to replace the payroll specialist who recently resigned. She wants Martin, who currently handles the firm's accounts receivable, and David, the accounts payable clerk, to jointly take over the payroll-processing responsibilities. She also wants her assistant, Fiona, to take over some of Martin's and David's current tasks. What organizing activity is Caitlin performing?

Spending money

During an economic recession, the best way for consumers to help expand the economy is by

Helping his office run faster and more efficiently.

Emilio works in office management. Which of the following would likely be one of his job responsibilities:

Collaboration

Every month, a technology company has all-staff meetings in which employees team up and brainstorm new ideas together. Many of these ideas lead to innovative new products. This is an example of how __________ helps organizations innovate and change.

Exceed the rate of inflation.

For an investment to yield positive results at the end of the investment period, the earnings should

Act ethically themselves

How can a company's leaders encourage ethical behavior in risk management?

Lets them know why they succeeded or failed.

How does process thinking help organizations?

Probability.

Ian is planning a picnic even though it's cloudy because he doesn't think it is likely to rain. Ian has likely considered the __________ of rain.

Responsibility

If a leader takes ownership of a problem, makes sure it is fixed, and takes steps to prevent it from happening again, s/he is demonstrating

Incur fees and penalties.

If you do not keep up with the balance of your checking account, you might

Employees who are overburdened are unlikely to stay with the company

It is important to be honest about the time commitment when interviewing potential employees for a new business because

Understanding

Jeremy listened to his friend Mike's description of a problem Mike recently had at work and said, "It's easy to see why you are so upset." What empathetic trait does Jeremy have?

Cause and effect

Liam wrote and submitted a report to management describing relationships between actions and the probable results of those actions. What type of research report has Liam written?

sales contract

Macon Industries writes a purchase order for bolts, washers, and nails and sends the order to the Stanton Company to process. In this situation, the purchase order is a

People-focused.

Managers need to form relationships with employees and understand human behavior. This is an example of which characteristic of directing?

Companies do not properly execute the change-management lifecycle

Many organizational changes fail because

Hardware

Monitors, keyboards, and hard drives are examples of computer

Unequal distribution of income

One of the disadvantages of private enterprise is

Competition

One of the main external factors that may cause a firm to change its business processes is

Technology

Online shipment tracking is one example of __________ affecting supply chain management.

Projects

Organizing your sock drawer, throwing a party, and building a bookshelf are examples of

Engage in lobbying efforts

The Telford Pharmaceutical Company is concerned that proposed regulatory changes may negatively impact its research and development initiatives, profitability, long-term growth, and the well-being of patients who may benefit from using its products. What can the company do to influence legislation and protect its interests?

All purchases of capital goods.

The category of GDP called gross private domestic investment includes

Do not get along with their coworkers.

The main reason why people lose their jobs is that they

Go right to the poin

The opening sentences of an effective business letter should

Pay your credit card balance in full

To avoid accumulating unmanageable debt, you should

Following company procedures.

To be reimbursed for business expenses, Luke must obtain and complete an expense-reimbursement form, attach the original transaction receipts to the completed form, and submit the documentation to his manager for approval. What is Luke doing?

Safety inspections

To maintain a hazard-free work environment, local regulations might require businesses to undergo

Self-esteem

To take responsibility for your decisions and actions, it's important to build your self-confidence and

Pronounce your words correctly

To use oral communication effectively, you need to

Gap analysis

Wellston Industries wants to compare a current business situation with a target situation. Which of the following tools will help Wellston obtain the information that it wants:

Collaborative

What attitude would be most likely to support long-term relationships between businesses and their suppliers?

Active listening

What is a key to effective note-taking?

To do what everyone else does.

What is one of the main reasons that employees behave unethically?

Higher demand.

What is the potential benefit to a business that continuously takes action to improve the quality of its goods and services?

Customer dissatisfaction and loss of business

What is the probable outcome when a producer purchases inferior parts for its products to cut costs?

Why are we doing this project?

What question should the purpose statement of a project's statement of work (SOW) answer?

Profitability

What type of managerial control would a company use to measure the financial success of various products, territories, customer groups, distribution channels, and order sizes?

Collected

What type of money is recorded in the cash receipts column of a cash flow statement?

Touchpoints

When a business strives to make every customer experience a positive one, it is remembering its

Specifications and deadlines.

When developing a request for quotation (RFQ) for prospective vendors, a business should always include

Recommending solutions.

When developing an analytical report about a problem that the business is facing, the writer should conclude the report by

Transportation

When making a budget for next year, Antonio allocated money for his college tuition, his apartment, and food. What is another financial need that he should include in his budget?

Tracking deadlines

When managing projects, which of the following is an important activity:

Pricing

Which function of marketing determines how much gross profit a business will make on a good or service?

Grain, minerals, leather, and oil

Which of the following are examples of raw materials that a business might keep on hand for production:

Encouraging others who are sad

Which of the following behaviors matches with the value of kindness:

Marie encourages her team not to take shortcuts to achieve results.

Which of the following examples describes an ethical leader practicing persistence and patience:

Rent

Which of the following expenses should Charlene categorize as a fixed cost:

Prioritize tasks.

Which of the following is a good way for an employee to make sure that all essential tasks are completed each day:

Understand the process you are explaining.

Which of the following is a guideline for writing clear instructions for your coworkers:

Staying in compliance with laws and regulations

Which of the following is a key aspect of risk management:


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