All

Appropriate answers to the question "Why should we hire you?" include (select all that apply): "I can be an asset to your company." "My Uncle owns the company." "I've proven in my past experience that I can do the job." "I need to repay my student loans."

"I can be an asset to your company." "I can be an asset to your company."

Which are questions you should not feel compelled to answer during your interview? "What makes you think you're a good candidate for this job?" "What do you think is your biggest area of improvement?" "Where are you from?" "How do you think you function as part of a team?"

"Where are you from?"

Incorrect Question 6 0 / 1 pts To manage your audience effectively, you should be prepared to (select all that apply): Deal with hecklers immediately Anticipate and respond to questions Tactfully resolve disagreements and objections Defend your position and argue your case

*Selecting all of the answer choices is incorrect*

In communicating more effectively with another individual, it is important to note and attempt to match and mirror their (check the one that does not apply) Volume Tempo Accent Inflection

Accent

The "A" in RACI stands for: Actionable - people who make the decisions Accountable - people who ultimately own the initiative Achievers - people who ultimately complete the project Avoider - people who would prefer to delegate

Accountable - people who ultimately own the initiative

Common negotiating mistakes include (select all that apply): Making too many concessions Talking too much Knowing the proper response to every question or assertion Getting emotionally attached to the outcome All of the above

All of the above

A great way to prioritize your studies is to sort them into: Ongoing activities Current tasks All of these Future projects

All of these

Conflict in the workplace (select all that apply): Can be beneficial Is Inevitable All of these Should not be avoided

All of these

Examples of "rote learning" include: Cramming for an exam Memorization All of these Repetition

All of these

It's important to have synergistic, well-balanced goals because: Personal goals help us define success and happiness If you are happy, healthy and feeling well, you will have an easier time achieving career goals All of these You may fall victim to sacrificing your health or personal relationships in exchange for career success

All of these

To prepare for a job interview, you should (select all that apply): All of these Be prepared to discuss each point on your resume Research the company and ask questions about the opportunity Practice posture, body language, eye contact, grammar and voice inflection

All of these

Which of the following are potential roots of conflict in the workplace? (Select all that apply) Differing values Differing goals All of these Differing behaviors

All of these

"What conclusions could you draw from ________?" is an example of the following type of question: Analytical question Knowledge question Thought-provoking question Synthesis question

Analytical question

"What would result if__________?" is an example of the following type of question: Knowledge Application Comprehension Opinion

Application

The framework developed by Bloom and his collaborators consisted of six major categories, including: Experience Education Observation Application

Application

Check all that apply: Levels of critical thinking include: Application Knowledge Experience Evaluation

Application Knowledge Evaluation

At the conclusion of your interview, you should: Ask if they know anyone else who is hiring. Ask about next steps in their hiring process Ask for a follow-up interview Ask about salary or compensation

Ask about next steps in their hiring process

The best way to communicate with a "S" style is to (select the one that does not apply): Ask for their opinions Allow time for discussion Be sure to provide plenty of information Ask for immediate feedback or decisions

Ask for immediate feedback or decisions

When initiating the Conflict Resolution Process, which steps should be included? (Select all that apply) Arrive at a resolution of the conflict. Ask for input and clarification. Identify and prioritize the issues Present your initial assessment.

Ask for input and clarification. Identify and prioritize the issues Present your initial assessment.

The best way to communicate with a "C" style is to (select the one that does not apply): Explain your position carefully and logically Present facts and data Ask them about their family Keep on task and stick to the point

Ask them about their family

The best way to communicate with a "D" style is to (select the one that does not apply): Ensure that he or she wins Don't dominate or become emotional Use a logical approach Ask them about their weekend

Ask them about their weekend

The best way to defend against "The Flinch" is to: Defend your price or your position Assure the other party that you can work out any deal Back off and agree to the other party's demands Assure the other party that they are getting the best deal possible

Assure the other party that they are getting the best deal possible

The most important "Barrier to Success" that many people face is: Paying off student loans Focusing solely on themselves Being "I" Centered Inadequate education

Being "I" Centered

Long-term time management addresses activities that you can complete: By the end of the week By anywhere from a month to a year in the future By the end of the semester By the end of the day

By anywhere from a month to a year in the future

Short-term time management addresses activities that you can complete: By the end of the month By the end of your class day By the end of the semester By the end of the coming week

By the end of the coming week

Which DISC style's favorite question is, "Show me?" C D S I

C

Which of the following is not an example of a habit you might include in your Search Model? (You may choose more than one answer.) Never been late for a class or job shift Homework and assignments completed and submitted on time Calls parents every Sunday Dorm champ at Fortnite

Calls parents every Sunday Dorm champ at Fortnite

In communicating more effectively with another individual, it is important to note and attempt to match and mirror their (check the one that does not apply): Posture Eye contact Gestures or body movements Clothing

Clothing

"How would you compare and contrast__________?" is an example of the following type of Evaluation Comparison Knowledge Comprehension

Comprehension

When facing a difficult goal, task or deadline, it is best to: Ask for help from your boss Call in sick or put if off until tomorrow Confront and do the thing you fear the most "Google" the problem for a possible solution.

Confront and do the thing you fear the most

The SEARCH model helps you identify the characteristics needed to be successful, and includes (select the one that does not apply): Experience Congeniality Habits Skills

Congeniality

The slogan, "Just get it done," applies to which DISC style? D C I S

D

Question 5 - 0.67 / 1 pts If you realize you're going to be late for your interview, you should (select all that apply): Send a text or email to the hiring manager Turn around, go home and call the company to reschedule Be prepared to offer valid reasons for your tardiness Don't be late.

Definitely: Be prepared to offer valid reasons for your tardiness Don't be late. Maybe: Turn around, go home and call the company to reschedule

The goal of negotiating is to (select all that apply): Develop long-term relationships of trust Establish the upper hand Make certain you get everything you want Reach an agreement that satisfies both parties

Develop long-term relationships of trust Develop long-term relationships of trust

How can you come across as more forceful and authoritative in your presentation? (select all that apply) Promise to keep your remarks brief Don't apologize or make excuses Avoid long sentences Use familiar clichés and figures of speech

Don't apologize or make excuses Avoid long sentences

Characteristics of the Adult ego state do not include: Logical Rational Emotional Reasonable

Emotional

"Based on what you know, how would you explain ___________?" is an example of the following type of question: Synthesis question Observation question Evaluation question Comprehension question

Evaluation question

Critical thinking is defined as the mental process of reviewing clear and rational thoughts based on: Evidence arrived at via questioning Your own views, experiences and opinions Previously observable experiences Research and opinions of those in authority

Evidence arrived at via questioning

Critical thinking comprehension questions : (Select all that apply) Explanation of the situation Debating your findings with others Restatement of the situation Comparisons to other situations

Explanation of the situation Restatement of the situation Comparisons to other situations

RACI is a process for assigning responsibility to members of a team, and for assigning blame when a project is not completed successfully. True False

False

Take every opportunity to clean out and/or respond to your messages and email, so that you are "ready to go" when a new assignment hits your desk. True False

False

Telling jokes that include slang and off-color remarks are perfectly acceptable, if they are specific to your audience. True False

False

The company or organization you work for has an obligation and a responsibility to ensure that you succeed and do well in your job. True False

False

The first step of conflict resolution is to bring all parties together to discuss the situation. True False

False

The party who demonstrates the greater need for a solution is likely to come out ahead in a negotiation. True False

False

To be an effective collaborator, you should insist on having the final say on all critical decisions. True False

False

When the other party raises their voice or gets angry, you should demonstrate empathy by also raising your voice to match-and-mirror their behavior. True False

False

When the other party says, "I can get a better deal somewhere else," you should immediately offer to "sweeten the pot." True False

False

Your primary objective in your new position is to "keep the radar up" for your next career opportunity. True False

False

Unspoken rules of the workplace do not include (Select all that apply): Match your dress code to the person to whom you report, not to your co-workers FalseBeing late or absent with what you feel is a valid excuse Taking your phone with you to all meetings Wait until breaks, lunch or after work to review personal emails

FalseBeing late or absent with what you feel is a valid excuse Taking your phone with you to all meetings

Check all answers that apply: Critical thinking... Forces intellectual self-improvement Promotes creativity Is the ability to think clearly and rationally Puts you in line for your next promotion

Forces intellectual self-improvement Promotes creativity Is the ability to think clearly and rationally

Among the eight basic areas or aspects of your life in which you should set goals, the one that might be a subset of a larger goal is: Educational Social Financial Geographical

Geographical

The Three-Step Concession Plan does not include: Assuring the other party that they're getting a fair offer Giving the other party your best offer up front Getting something of equal or greater value in return Struggle with their offer or response

Giving the other party your best offer up front

Which of the following is an example of a result you might not include in your Search Model? President of your fraternity/sorority Goal setter Dean's List 4.0 final term grade

Goal setter

If someone invites you to lunch to discuss an idea, which DISC style might the individual be? I D S C

I

RACI (select all that apply): Clarifies tasks and due dates Prevents duplication of effort Identifies projects that have little chance of success Provides clarity about who is responsible for what

I got this one Partially correct (0.67 / 1 pts), I selected all of them but here's my guess: Clarifies tasks and due dates Prevents duplication of effort Provides clarity about who is responsible for what

Which of the following are results of a clear project direction (select all that apply)? Getting promoted for a job well-done Having a clear understanding of your role in the project Completing the project in time Not wasting time working on non-critical tasks

I got this one Partially correct (0.67 / 1 pts), I selected all of them but here's my guess: Having a clear understanding of your role in the project Completing the project in time Not wasting time working on non-critical tasks

You believe you have a deal, but the other party keeps coming back to you for additional items or concessions. You should (select all that apply): Walk away from dealing with someone who is obviously dishonest Ask for items or concessions from the other party Give them what they want just to get the deal done Find out why they are asking for those additional items

Incorrect: Walk away from dealing with someone who is obviously dishonest Find out why they are asking for those additional items

Understanding the sources of negotiating leverage is important because (select all that apply): It can give you a situational advantage in the process You can better-understand the other party's position You are otherwise likely to lose your intended outcome All of the above

Incorrect: (Selecting all choices or selecting all of the above)

The "I" in RACI stands for: Ignorant - people who don't know or who don't want to be involved Instructor - person who teaches others how to complete the assignment Informed - people who need to be "kept in the loop" regarding the project Instigator - person who originally conceived and launched the project

Informed - people who need to be "kept in the loop" regarding the project

The best way to communicate with an "I" style is to (select the one that does not apply): Give them recognition Be friendly and warm Interrupt or correct them Tell them a joke

Interrupt or correct them

It is important to examine and prioritize where you want to go in life because: It provides purpose, meaning and direction It helps you avoid repeating previous mistakes It helps you attain the highest-paying job possible It keeps a roof over your head.

It provides purpose, meaning and direction

"Negotiating Gambits" are best described as: Tactics that every car dealer uses every day Techniques that you yourself should never employ Indications the other party has no intention of doing business with you Maneuvers that top negotiators use to get the best deal

Maneuvers that top negotiators use to get the best deal

The components of the Child ego state do not include: Adapted child Natural Child Rebellious child Moody child

Moody child

An example of an activity that might be classified as both 'important' and 'urgent' is"? Studying in advance for and passing a final exam required for graduation Meeting with your academic advisor Responding to an invitation for a job interview Attending your graduation commencement

NOT THIS: *Attending your graduation commencement* MAYBE: Responding to an invitation for a job interview

The basic components of the Parent ego state are (check all that apply): Direct Nurturing Critical Authoritative

Nurturing Critical

The theory of Primary Sensory Dominance does not include: Visuals, who prefer to see and view things Olfactorys, who rely on sense of smell Auditorys, who prefer to hear and listen to things Kinesthetics, who are "touchy-feely" people

Olfactorys, who rely on sense of smell

Each of us has three "ego states," or learned behaviors, that help determine how we interact with people around us. They are (check all that apply): Parent Adult Grandparent Child

Parent Adult Child

It is important for people to establish rapport and trust with others because (check the answer that does not apply): People communicate more readily with people they trust People who like one another tend to trust one another People communicate more readily with people they like People communicate more readily in the workplace if they have the same job or position

People communicate more readily in the workplace if they have the same job or position

The best way to deal with nervousness and stage-fright is to: Focus on the back wall above the audience Imagine there is no one in the audience Memorize your entire presentation Prepare and rehearse extensively

Prepare and rehearse extensively

Which of the following is an example of a skill you might include in your Search Model? Believes in "going the extra mile" Keeps your social media profile up to date Wakes up early to exercise Proficient at accounting

Proficient at accounting

Which of the following can sidetrack your efforts to manage your short-term time: Promptly responding to texts and emails Listing and prioritizing your tasks Keeping an activity log and schedule Saying "no" to unreasonable commitments

Promptly responding to texts and emails

Two ways to reflect another person's message so that they know you are understanding what is being communicated is to (select all that apply): Restate the message to the speaker Do not reply to the speaker, but simply nod your head Immediately, but tactfully, take issue with the speaker if you disagree Paraphrase the message back to the speaker

Restate the message to the speaker Paraphrase the message back to the speaker

If that same person asks you where you would like to go for lunch, and you respond, "Oh, anywhere you want to go," you might be a: C S D I

S

Which of the following is included in the conflict management process? (Select all that apply) Avoid the conflict entirely Confront all parties immediately to resolve the conflict Schedule a meeting with those affected Brainstorm possible solutions that best serve your purposes

Schedule a meeting with those affected Brainstorm possible solutions that best serve your purposes

As a new graduate entering the workforce, good rules of thumb to practice include (Select the ones that apply): Seek out feedback on your performance Always volunteer to do more than your job requires Pay attention to detail and thoroughness in your duties Ignore what's going on in other departments

Seek out feedback on your performance Pay attention to detail and thoroughness in your duties

"What changes would you make to solve ________?" is an example of the following type of question: Synthesis question Knowledge question Comprehension question Analytical question

Synthesis question

Intangible goals are important because: They provide for immediate action, tracking and progress Once I complete them, I can move on to the next one They help measure how I'm doing in my chosen career They are ongoing and help give our lives purpose

They are ongoing and help give our lives purpose

Long-term goals are important because: They give you the reason to navigate through your daily life's obstacles I can gauge and judge exactly what did and did not work for me yesterday They force me to complete exactly what I set out to do each day I can measure, through my bank account, whether I am successful

They give you the reason to navigate through your daily life's obstacles

Activity Logs are important because: They document your efforts to your academic advisor They prove to your parents that you're working hard at school They help you log your expenses during the week They help you track of when and how you are most effective

They help you track of when and how you are most effective

The very act of setting goals is threatening to some people because: (select the one that is incorrect) They just don't have the time to do so They just don't know how to begin the process They are afraid of taking risks They are afraid they won't fulfill them

They just don't have the time to do so

The primary elements of communication are (Select all that apply.) Written words Tonality Body language Spoken words

Tonality Body language Spoken words

If you communicate to the other party that you have a deadline to "get the deal done," you have lost some negotiating leverage. True False

True

In order for a project to be completed successfully, one individual must ultimately be in charge and held accountable for all aspects of its completion. True False

True

In preparing for your interview appointment, you should dress for the position you want, not the position you have. True False

True

The Conflict Resolution Matrix is designed to get all of the issues on the table, no matter how significant or insignificant. True False

True

When formulating goals and plans, you should focus on the long term. True False

True

Which of the following are among the "Building Blocks of Success" (select all that apply)? Understanding how to take risks Learning how to fail Staying out of debt Becoming an effective decision-maker Asking for help

Understanding how to take risks Learning how to fail Becoming an effective decision-maker Asking for help

A good rule of thumb is: "Never give anything ________." (Fill in the blank.) Until the other party threatens to walk away. To anyone at any time. Unless you get something of equal or greater value in return. Of value to people you just don't like.

Unless you get something of equal or greater value in return.

During your job interview, you should be prepared to discuss (select all that apply): Work or school experience that may be relevant to the job Your salary requirements Why you didn't make the Dean's List Other job openings you are considering

Work or school experience that may be relevant to the job Your salary requirements

The characteristics required in the successful completion of your job responsibilities after you're hired include (select all that apply): Your results-orientation Your work habits Your GPA Your attitude

Your results-orientation Your work habits Your attitude

The power and effectiveness of your message will be most impacted by (select all that apply): Your tonality Your delivery Your body language and appearance The fact-checkers in the audience

Your tonality Your delivery Your body language and appearance