ARTS BOARDS QUESTIONS-SET #2

A person makes prearrangements and prefunds the contract by giving the funeral director the total amount. The funeral director deposits the funds in a bank to be withdrawn upon death of the client. The bank is known as the:

Fiduciary

A solid surface in a cremation retort upon which the body is placed is called:

Hearth

The introduction of something new; a new idea, method or device:

Innovation

A contract for future funeral services that cannot be terminated or canceled prior to the death of the beneficiary:

Irrevocable contract

Funeral Procession in Jewish faith

Levaya

Mrs. Thompson passes away. She is a long-time member of the local Episcopal Church. You are unfamiliar with the specifics of the church, but you locate the Rector who informs you that Mrs. Thompson's family should be seated on the Epistle side of the church. Where does the Priest expect you to have the family seated?

Right side as the congregation looks at the altar

The assumption of blame directed toward one's self by others is called

Shame

A brief review of points covered in a portion of the counseling session or the summary at the close of a session:

Summary

While meeting with a family to arrange the funeral of a member of the Episcopal Church in your town, the daughter of the deceased tells the funeral director she wants to deliver the eulogy during her mother's funeral service at church. You have a good relationship with both the family, the church, and its current Rector who you know to be a very traditional person. How can you advise the daughter regarding the Episcopal Church's views on family giving eulogies?

Tell her that eulogies are not permitted, but suggest she speak with the Rector while planning the mass about her concern.

A funeral home's company policy states that all embalmers are limited to a maximum of four hours per shift in the embalming room. The other four hours are spent doing other funeral home tasks where there is no hazardous exposure. When OSHA measures the formaldehyde level, this short shift exposure is accounted for by using ____.

Time weighted average

Mrs. Thompson makes and funds prearrangements with Joyovich Funeral Home. Mrs. Thompson is the

Trustor

Increased concentrated population:

Urbanization

According to Wolfelt- The ability to be considerate and friendly as demonstrated by both verbal and nonverbal behavior

Warmth and Caring

Which type of counseling involves sharing a body of special information with a counselee?

informational

To bury or put a dead body into a grave:

inter

A must behavior enforceable by those that govern:

law

The economic impact of the death of the patriachal leader in an extended/joint family is

minimal

A "bone pit":

ossuary

A joint/extended family is usually

patriarchal

Family that is governed by the father:

patriarchal

Disadvantage of itemized pricing:

possible elimination of certain items of service resulting in loss of overhead recovery

Which of the following is a need of the bereaved?

confirm reality

A system of abstract patterns of and for both living and dying which are learned directly or indirectly defines

cultures

Sometimes seen as a safety valve allowing the anger to be released on an object or person that does not hold as much influence or present a danger to the person who has become angry:

displaced aggression

A person's attitude toward death and funerals develops

from early childhood into adolescence

A common pattern of symptoms and reactions experienced by those who have lost relatives or friends through death is known as sorrow

grief syndrome

Words that sound alike, whether they are spelled the same way or not, but have a different meaning are called:

homonyms

Carbon monoxide is the result of:

incomplete combustion

In areas with strict pollution control regulations, cremation is not allowed at night because:

smoke cannot be detected against a night sky

A division of a culture that has traits in common with that culture but has unique traits of its own is a

subculture

What serves as the first event signaling the beginning of a new family unit?

the funeral

The rubber gasket used on sealer caskets is generally compressed between the rim flange and the

top body molding flange

In service to the public, the funeral director must always be conscious of the basic ________ which consistently maintains the ability to be seen as a dependable and honest business person in the community.

trust

For each extra X in width, the interior of a wooden casket increases by

two inches

OSHA Form 300A is also called the:

yearly summary of total cases in each category

If a casket cost $2,000.00 wholesale and was sold for a total package of $7,000.00, and the average overhead per funeral was $3,500.00, what would the gross profit be?

$1,500.00

According to Worden's "Tasks of Mourning", which of the following are two of the main components? 1. Accept the reality of the loss 2. Develop traits of the deceased 3. Call on inner strengths 4. Experience the pain of grief

1 and 4

The metal used in the shell of a 20 gauge steel casket would be:

1/20 inch thick

The width of oversize caskets are indicated by X's and each X indicates an increase in width by

2 inches

The Short- Term Exposure Limit (STEL) for formaldehyde is:

2.0 ppm

If a manufacturer's standard metal casket is 23 inches wide, how wide is a oversize casket labeled as 23 XXX?

29 inches

How large would a grave need to be to accommodate a standard burial vault?

3 Feet Wide and 8 Feet Long

If the authorizing agent agrees to take possession of the cremated remains and does not take possession within _____________ days after cremation or on an agreed date, the crematory shall send written notice to the last known address of the authorizing agent to take possession of he remains.

30 days

Which of the following are required for a valid contract? 1- mutual agreement (offer and acceptance-meeting of the minds) 2- contractual capability (competent parties-of legal age-not drunk, etc.) 3- legal objective (a contract that is not for legal purpose is not valid) 4- consideration (monetary or other good or valuable considerations)

ALL OF THESE

Contemporary funeral rites could be considered

Adaptive funeral rites

Outlaws discrimination in employment against Vietnam Era veterans : A. Vietnam Era Non-discrimination Act of 1982 B. Vietnam Era Veterans Readjustment Act C. Vietnam Era Veterans Replacement Act D. All of these

B. Vietnam Era Veterans Readjustment Act

Masselin is used in casket construction as a:

Backing material

That portion of the casket hardware which is grasped by the casket bearers when carrying the casket is called the:

Bar

Deceased female in Jewish faith

Bat Minen

The primary reason behind the selection of a particular casket is said to be its ____________.

Beauty and finish

A procedure that shows separately the price of the services to be rendered and the price of the casket is

Bi-unit pricing

"Attachment theory" author

Bowlby

In terms used by those that operate human crematory retorts, the number of pounds that the retorts will cremate per hour is referred to as the:

Burn Rate

A sequence of chemical reactions between a fuel and a controlled oxidant, accompanied by the release of heat and production of new molecules like carbon dioxide and water is:

Combustion

Thompson Funeral Home sends human remains via common carrier to Fitzgerald Funeral Home. Fitzgerald Funeral Home is the

Consignee

The funeral director sends Mrs. Thompson to Florida via a common carrier. The funeral director is the

Consignor

Often abbreviated- EOQ:

Economic Order Quantity

Listening in which the goal is to judge the quality or accuracy of a speaker's remark is

Evaluative Listening

A price determination method whereby the casket cost is multiplied by a constant factor describes

Fixed Multiple Pricing

Because of this ___________ there was a loss of individual craftsmanship!

Industrialization

A group of two or more adjoining graves, crypts or niches controlled by one title holder:

Lot

A business that purchases finished goods for resale:

Merchandising business

A type of exterior covering used on a cloth covered wood casket?

Moleskin

A must behavior, the basic patterns of ideas and acts of a people are

Mores

Of those items listed below, which are regarded as a threat to the integrity of the cremation equipment as well as a threat to the safety and well-being of the crematory operator. A. artificial flowers B. polyester leisure suits C. pacemakers D. alcoholic beverage

Pacemakers

A joint/extended family is usually

Patriarchal

A cemetery, originally a cemetery for the victims of great battles:

Polyandrium

Which of the following are controls to reduce exposure for formaldehyde: 1- closed ventilation 2- prevent spills 3- leave bottles uncapped 4- toss fluid bottles in the trash after use 5- place lid on embalming reservoir 6- cover sink opening

Prevent Spills Place lid on embalming reservoir Cover sink opening

Insurance that protects a firm against claims that its product caused bodily injury or property damage to the user.

Product liability insurance

Mr. Floyd Miller passed away and your funeral home was called to take care of his final disposition. While getting acquainted with the family, you find out that ever since he was a kid, he wanted to drive a train. He was fascinated by trains as a young boy and had an extensive model train collection. He worked for 30 years for Southern Pacific railroad in Phoenix. When discussing funeral and financial arrangements, what funds may likely to be used to apply to his funeral expenses

Railroad retirement

The process of forming a pool of qualified applicants for tasks that need to be filled:

Recruitment

According to Wolfelt, the ability to communicate the belief that everyone possesses the capacity and right to choose alternatives and make decisions:

Respect

The right to inter human remains in a designated lot as provided in the conveyance given to the original purchaser, or his designated successor(s):

Right of interment

A religious picture, usually of Jesus Christ in the Roman Catholic faith.

Sacred Heart

An example of a grave liner:

Sectional Box

Mrs. Thompson entrusts her pre-arrangements with Joyovich Funeral Home. Joyovich Funeral Home is the

Trustee

Which of the following steps should be completed FIRST if you have a medical exposure incident?

You should report the possible infection to you supervisor

As an ethical funeral director, when choosing a source of caskets, the most important qualification of the manufacturer should be:

a strong policy of up-holding their warranty

A funeral rite that has been adjusted to reflect the needs and desires of those directly involved is

an adaptive funeral rite

Both funeral services and memorial services are:

at least partly religious

Requires employers to pay a minimum wage to employees, and to pay a minimum of one and one-half times the regular rate for any hours beyond forty worked in a week:

Fair Labor Standards Act

The length (interior) of the standard adult wood casket is:

6'3"

Memorial service are funeral rites without

A body present

Any refractory device which changes the direction or velocity of the products of combustion is called a:

Baffle

Mrs. Thompson's daughter gave the funeral director a watch and a broach to use for her mother's visitation and funeral. The items will be returned after the funeral. This is an example of:

Bailment

Turbulence in the exhaust flow in a cremation retort is caused by:

Both drop arches and curtain walls

A device for the introduction of flame by the delivery or combining of a fuel and air mixture in the presence of heat. Sometimes referred to as primary, secondary or after.

Burner

Insurance that protects companies during the period necessary to restore property damaged by an insured peril. Coverage typically pays for lost income and other expenses related to recovery:

Business interruption insurance

Which of these are in the design of a retort? A. flue B. breech C. Both breech and flue are correct D. Neither breech nor flue are correct

C. Both Breech and Flue are correct

The artificial grass, chairs, tent and casket lowering device are generally referred to as:

Cemetery set up equipment

Source of market data that explains where certain manufacturers are located:

Census of Manufacturing

A vertical passage for conduction products of combustion to the atmosphere: A. Flue B. Chimney C. Stack D. All of these are correct.

D. All of these are correct

Sociology is concerned with each of the following areas EXCEPT: A. the internal organization of social groups B. the operations of social groups C. ways of changing social groups D. examining individual behavior

D. Examining individual behavior

Which of these items is not part of the Direct Cremation package yet is added to the final bill? A. local removal B. basic arrangements meeting C. topical disinfection D. third party crematory fee

D. Third Party Crematory Fee

A business valuation approach which centers on estimating the amount of potential income that may be produced by the business in the next year:

Earnings valuation approach

That type of self destruction that a person who has little or no group identification, a loner, is referred to by Durkheim as:

Egoistic Suicide

A situation which might allow the funeral provider to embalm without permission provided he or she has done due diligence.

Exigent Circumstances

The part of the casket interior which folds out over the top body molding for aesthetic purposes is the

Extendover