BA 302, chapter 6

Which of the following statements regarding SMART goals is correct?

Effective goals tend to be aggressive.

Which of the following statements is true about empowerment?

Employees who are nervous about empowerment may also worry about the increased responsibility.

Which of the following best describes the elements of Hackman and Oldham's job characteristics model?

Five core job characteristics lead to three psychological states which lead to five outcomes.

Which of the following statements about job enrichment are true?

Job enrichment may lead to dissatisfaction with one's pay.

_______________ is (are) a downside to goal setting.

Learning decreases

Which of the following is an advantage to job specialization?

Staffing costs are lower because the repetitive nature of tasks makes skill requirements lower.

One of the dimensions of structural empowerment is

access to information.

Which of the following factors determine empowerment?

all of the above

Which of the following is an advantage of job rotation?

all of the above.

A key element of the scientific management philosophy is

breaking down jobs into their simplest components to facilitate specialization.

To empower your employees,

change the company structure so employees have more power on the job.

Though goal setting is usually viewed as a positive process, there can be downsides if

employees lack skills necessary to reach the goals.

Research on performance appraisal suggests

feedback is most effective if it immediately follows high or low performance.

Which of the following conditions contribute to the effectiveness of goal setting?

goal commitment

Task identity refers to

he degree to which a person is in charge of completing an identifiable piece of work from start to finish.

Employee autonomy

increases motivation at work.

Job rotation

involves moving employees from job to job at regular intervals.

Which of the following factors has the most influence on worker motivation?

job design

Which of the following is considered a psychological state in Hackman and Oldham's job characteristics model?

meaningfulness

Structural empowerment

refers to the aspects of the work environment that give employees discretion, autonomy and the ability to do jobs effectively.

Which of the following is considered an outcome in Hackman and Oldham's job characteristics model?

satisfaction

Autonomy refers to

the degree to which a person has the freedom to decide how to perform his tasks.

Feedback refers to

the degree to which people learn how effective they are being at work.

Skill variety refers to

the extent to which the job requires a person to utilize multiple high level skills.