BCIS 3610 Exam 2 Study Guide

_____ is a wide range of adaptive and rehabilitative devices to help people with disabilities perform tasks that they were formerly unable to accomplish or had great difficulty accomplishing.

Assistive technology

Which of the following is a potential disadvantage with self-service BI? ​a. Encourages nontechnical end users to make decisions based on facts and analyses rather than intuition. ​b. Gets valuable data into the hands of the people who need it the most—end users. c. Can lead to over spending on unapproved data sources and business analytics tools. ​d. Accelerates and improves decision making.

Can lead to over spending on unapproved data sources and business analytics tools.

Which of the following is IBM's BI product?

Cognos

Suppose your employer has four manufacturing units, each with its own data operations. They are considering using BI tools. Which of the following is a valid recommendation regarding the BI initiative?

Create a data warehouse so that data from the factories are combined for BI analysis

_____ is used to explore large amounts of data for hidden patterns to predict future trends.

Data mining

Mastery over which subject is NOT required for being a data scientist?​

English

A customer relationship management (CRM) system helps a company to plan, execute, and control all the activities involved in raw material sourcing and procurement, conversion of raw materials to finished products, and the warehousing and delivery of finished product to customers.

False

A genetic algorithm can be used to search the vast resources of the Internet to find information on any topic.

False

A marketing manager who does not have deep knowledge of information systems or data science, will NOT be able to use BI tools

False

A personal area network (PAN) is a wireless network that connects information networking devices within a small area, such as an office, home, or several floors of a building.

False

A telecommunications protocol is any material substance that carries an electronic signal to support communications between a sending and receiving device.

False

A vehicle routing optimization system helps in maximizing the number of drivers being assigned.​

False

Data scientists do not need much business domain knowledge.​

False

Enterprise systems use multiple databases aimed at different business units.

False

In a Hypertext Markup Language (HTML), the markers are codes that tell the browser how to format the text or graphics that will be displayed.

False

In linear regression, you are to find a line that best fits the data. Sometimes the line may be curved.​

False

Like other programs, Java software can run only on specific types of computers.

False

Product lifecycle management (PLM) typically includes customer relationship management (CRM) software.

False

Sensors that can monitor and report on data about traffic and parking conditions are part of a network of physical objects known as the Internet of Technology.

False

Small and medium size organizations do not employ enterprise systems.

False

Suppose your university administrators wish to summarize student GPA on Major, Gender, High School, Home City and ZIP Code dimensions. This cannot be done with one data cube.

False

The Internet is a hyperlink-based system that uses a client/server model.

False

The United States has high Internet penetration among its population constituting the majority of people online.

False

There is no way a manufacturing firm would implement an Internet of Things because the risk of hacking is far too high.

False

Using the hosted software model implies that a small business firm needs to employ a full-time IT person to maintain key business applications.

False

While gathering requirements for a system that assists tech support people, you create a list of conditions and the recommended responses. This list of conditions and responses can form the basis of a knowledge-base for a robotics system.

False

Which of the following is NOT a component of a KPI (key performance indicator)?

Format

_____ is the standard page description language for Web pages.

Hypertext Markup Language (HTML)

You work for a manufacturing business. Your employer uses a model for selecting the supplier for the raw materials. They wish to become more responsive so that changes in the internal decision model can be quickly implemented in the systems. What is an appropriate recommendation?

Install a Business Rules management system and interface it to the Supply chain management system.

_____ do not need any previous training in computers or expert systems.

Knowledge users

Which of the following is NOT considered a BI and analytics tool?​

Online transaction processing

Which of the following types of processing is essential for businesses that require access to current data such as airlines, ticket agencies, and stock investment firms?

Online transaction processing

Which of the following will be a 'fact' measure in a data cube used at a chain retail business?

Sales revenue

You are to advise XYZ so that their BI efforts are fruitful. Which among the following is the most crucial advice of all?

There must be strong commitment from the management

According to the classification of enterprise resource planning (ERP) vendors, _____ vendors target medium-sized firms with annual revenues in the $50 million to $1 billion range operating out of one or more locations.

Tier II

An integrated database for the entire organization makes it easier to share data among different business units.

True

Artificial intelligence involves the development of machines and computer systems that can simulate human intelligence processes.

True

Cascading Style Sheets (CSS) use special Hypertext Markup Language (HTML) tags to globally define font characteristics for a variety of page elements as well as how those elements are laid out on a Web page.

True

Customer support, sales management, and contact management are key features of a customer relationship management (CRM) system.

True

Data governance involves identifying people who are responsible for fixing and preventing issues with data.

True

During drill-down, you go from high-level summary data to detailed levels of data.

True

Entering textual data in place of numeric data will result in rejection of the transaction.

True

External users of product lifecycle management (PLM) software include design partners and raw material suppliers.

True

In an organization, a transaction processing system (TPS) supports routine operations associated with its business processes.

True

In some cases, metadata—the data that describes other data—is more important than the data itself.​

True

Large organizations were the first to take on the challenge of implementing enterprise resource planning (ERP).

True

Linear regression is useful when you wish to predict the value of a quantitative variable based on a another quantitative variable.

True

Organizations that are concerned about the security of their data should not use public cloud computing.

True

Some insurance companies can detect fraudulant claims using BI software​.

True

Suppose you are viewing a database of your monthly expenses, categorized under broad headings such as food, entertainment and accommodation. If you have drill down ability, you are able to view details under each category.

True

The Internet is the infrastructure on which the Web exists.

True

The efficiency of processes for managing customer payments can vary; some processes are more efficient than others.

True

To successfully implement a supply chain management system, an organization must be able to integrate its systems with its suppliers.

True

Video content can be placed on the Internet using the same approach as a blog.

True

Best Value Hardware Stores, a national chain, has established strict policies about the conditions under which a customer can return merchandise. These policies are an example of: __________.

a business rule

The graphical representation that summarizes the steps a consumer takes in making the decision to buy your product and become a customer is called _____.

a conversion funnel

When you are looking for a 'hotspot', you are searching for _____​.

a wireless access point

Which of the following is NOT a commonly used BI tool?

automated customer service

The fiber-optic cables that span the globe over land and under sea make up the Internet _____.

backbone

Payroll transactions and billing are typically done via _____.

batch processing

In a _____, all network devices are connected to a common backbone that serves as a shared communications medium.

bus network

_____ refers to a computing environment where software and storage are provided as an Internet service and accessed with a Web browser.

cloud computing

_____ involves reentering data that was not typed or scanned correctly.

data correction

A customer relationship management (CRM) system helps a company in managing ______.

distribution and accounting

The _____ allows an expert system user to understand how the system arrived at its results.

explanation facility

_____ is a mathematical theory for developing strategies that maximize gains and minimize losses while adhering to a given set of rules and constraints.

game theory

The area covered by one or more interconnected wireless access points is commonly called a(n) _____.

hot spot

If your home air conditioner has an IP address, it is part of the ____​.

internet of things

In the context of purchasing systems involved in the traditional transaction processing systems, when a(n) _____ arrives from a supplier, it is matched to the original order and the receiving report, and a check is generated if all data is complete and consistent.

invoice

Executives at Southwestern Construction have noticed that the company's construction team in the Phoenix office is more efficient with its resources than the other teams in the Las Vegas, Salt Lake, and Santa Fe offices. They decide to construct a knowledge management system that will allow the Phoenix team's methods to be shared with the other three offices. Which general benefit are they hoping to gain from this new system?​

leveraging the expertise of people across the organization

A _____ satellite system employs many satellites that are spaced so that, from any point on the Earth at any time, at least one satellite is on a line of sight, each in an orbit at an altitude of less than 1,000 miles.

low earth orbit (LEO)

Purchasing uses information from the _____ to place purchase orders for raw materials with qualified suppliers.

materials requirement plan

Which of the following is NOT a core process associated with data management?​

process for gathering BI requirements

In a manufacturing enterprise resource planning (ERP) system, demand management _______.

refines a production plan by determining the amount of weekly or daily production needed to meet the demand for individual products

A _____ is a conditional statement that links conditions to actions or outcomes.

rule

Kelly has just been hired as a server at a seafood restaurant. Since this is her first job as a server, her manager has instructed her to follow Mark, an experienced server, for an entire shift to learn how to do the job. Kelly is: _______.

shadowing

In batch processing systems, data processing is done _______ data capture.

some time later than

A _____ network is one in which all network devices are connected to one another through a single central device called the hub node.

star

Which of the following transactions definitely require online transaction processing and cannot work on batch processing approach?

stock investments

When video files are played while being downloaded from the Internet, it is called _____.

streaming video

The ancestor of the Internet was _____.

the ARPANET

A genetic algorithm is an approach to solving problems based on the _____.

theory of evolution

The haptic interface relays the sense of _____ in the virtual world.

touch

Which of the following is NOT considered business intelligence practice?​

transaction processing

Although computers excel at numerical calculations, they are not as good at dealing with symbols and three-dimensional objects.

true

Assistive technology systems help people overcome disabilities and perform various tasks.

true

Bioinformatics has been used to help map the human genome and conduct research on biological organisms.

true

Expert systems use heuristics to arrive at conclusions or make recommendations.

true

If Stan and Marcus, a new trainee at the manufacturing plant, are working together to resolve an issue on the line, they would be using joint problem solving as a means of transferring Stan's tacit knowledge to Marcus.​

true

Robotics involves developing mechanical or computer devices that can paint cars, make precision welds, and perform tasks that require a high degree of precision or are tedious or hazardous for humans.

true

Vision systems include hardware and software that permit computers to capture, store, and process visual images.

true

When audio files are played while they are being downloaded from the Internet, it is called streaming audio.

true

Domain names must always have at least _____ parts, with each part separated by a dot (period).

two

The world-wide-web uses _____ protocol for transmitting content​.

uniform resource location

Which of the following is NOT one of the factors that have caused many organizations to establish knowledge management programs?​

​economic fluctuations

Which of the following is NOT true about linear regression?

​the technique implies causality between the independent and the dependent variables