BCOM Exam 3 Prep

caring

A job candidate who is capable of maintaining effective workplace relationships demonstrates

central sales theme

A résumé is strongest if it has this

1 page

How long should a resume be?

Pay attention to appearance and etiquette, distinguish between types of questions, respond effectively to interview questions

How to display your best self during a job interview

Equal Employment Opportunity Commission (EEOC)

The federal agency that monitors unfair discrimination in hiring and firing decisions

you want to learn

The key to determining the right questions to ask during an informational interview is to think about what?

20 to 30 minutes

The typical length of an informational interview

work experience

This section of the resume lists your work experience, accomplishments and responsibilities from prior jobs in reverse chronological order; include internships since they are relevant professional experience

three to six months

What is a common timeframe for the job search process from finding out about a position to receiving an offer for employment

Accomplishments, abilities, and attributes

What should the summary statement section of a résumé include?

persuasive interview

a conversation intended to affect beliefs, opinions, or behaviors; call asking for a vote for a political candidate

selection interview

a conversation intended to help the interviewer choose the most appropriate person for a position, an assignment, a promotion, or an award; job interview

service-oriented interview

a conversation meant to help you with a product or service you have purchased

solicited cover letter

a cover letter for an open position that a company advertises

appraisal interview

a discussion focused on an employee's performance and goals for the future

Bona Fide Occupational Qualification

a necessary (not merely preferred) qualification for performing a job

interview

a structured conversation in which one person poses questions to which another person responds

counseling interview

an interaction aimed at supporting an individual through a personal problem

exit interview

an interview in which your employer asks questions about your work upon your leaving the company

hypothetical questions

describe a realistic situation and ask you to speculate about how you would react

situations in which you created a positive outcome, test you were assigned as a part of a process, actions he took that lead to outcome, results that occurred

describe the STAR method

Summary statement

example of a major section that should appear on a résumé

problem-solving interview

helps participants understand the nature of a problem and identify potential solutions

The STAR approach leads you to begin by describing a situation in which you created a positive outcome, describe tasks you were assigned as part of a process, the actions you took that led to an outcome, and the results that occurred. Each stage gives you a chance to highlight abilities and attributes that would help you be successful in the job

how does the STAR approach to answering interview questions help you display your abilities and attributes?

once(33%) or once a week(43%)

how often do hiring managers suggest following up after a job interview?

develop relationships with potential references over time, contact your reference ahead of time, thank your references, complete a consistently formatted and well-detailed reference list

how to develop a reference list

use a professional photo, create a personalized URL, complete the summary space, use multimedia, choose sections wisely, manage your recommendations and endorsements strategically, build a network of important connections, show some personality and be positive, maintain a giver mentality, stay active on LinkedIn

how to develop your online professional persona

emphasize accomplishments with action verbs, quantify accomplishments whenever possible, position most important contributions first, remove irrelevant details, avoid cliches, be ap exact and avoid errors, format to distinguish pieces of info, select a simple yet visually appealing layout

how to pay attention to resume tone, style, and design

maintain simple formatting, use keywords strategically, avoid exclusive use of acronyms

how to prepare your resume for electronic screening

respond to questions strategically and concisely, be perceptive about what hiring managers are evaluating, tell success stories, avoid criticizing your former organizations/supervisors/colleagues know what can and cannot be asked, generate questions of your own

how to respond effectively to interview questions

one

in general resumes should be how many pages in length?

survey interview

interaction aimed at gathering information; Census

open-ended questions

invite a broad range of answers; "tell me about yourself"

central sales theme

makes a resume stronger

10-15; 2-3 of each

number of abilities and attributes to draft in a list; number to narrow it down to

name block

part of resume with name and contact information

75%

percent of hiring professionals that prefer chronological resumes

attributes

personal traits or characteristics

chronological resumes

present the information grouped by work and education over time

functional resumes

present the information in terms of key skills; used by professionals with extensive experience to streamline long lists of jobs and those without work experience to emphasize keep skills from school, community, volunteer, and other activities ,

chronological resumes group information over time, and functional resumes present information in terms of key skills

primary difference between a chronological and functional résumé

networking

proactive approach to building professional relationships to achieve shared company, careers and professional development goals; most effective when done to help others by giving advice, sharing information, giving referrals, and coaching/mentoring

closed-ended questions

prompt brief, specific answers; "what was your college major?"

what are your daily activities in this position? what do you enjoy most about this position? how did you get this position? what are some qualifications? what are typical career paths in your area of expertise, company, and industry? how do you continue to learn and grow in your area of expertise? what info sources do you use? do you recommend any books? what advice would you give someone like me who's just now starting a career?

questions for informational interviews

probing questions

request more detail on answers you have already provided

answer directly but briefly, pose a tactful inquiry, tactfully refuse to answer, neutralize question, take advantage of the question

responding to illegal questions in an interview

education

resume section summarizing higher education experiences in a discipline related to your future career; list schools attended, degrees earned/earning, field of study, dates of degrees, uniqueness and value of education; specific list of relevant courses helping understand program content; gpa if 3.5 or higher, honors or chancellors list, awards, and description

summary statement

section of a resume describing overall qualifications; 5-10 sentences (usually bulleted) stating primary accomplishments, abilities, and attributes; usually titled "Qualifications Summary", "Skills Summary", "Career Summary"

additional information

section of the resume including info that accentuates key attributes and abilities; tech skills, professional associations, school clubs, honors and awards, certifications, community activities, volunteer work, specialized training, foreign language abilities

name block, summary statement, education, work experience, additional information

sections of a typical resume

abilities

skills and knowledge that can be applied to accomplishing work tasks, like using accounting software or conducting work surveys

informational interview

speak with a successful and accomplished professional to seek out career advice; short, 20-30 minutes

unsolicited cover letter

states your interest in working for a company that is not actively requesting job applications

it makes a first impression, clearly identify the position you're seeking. be focused and concise, use a tone that's confident but not arrogant, tailor it to the job positing and employer's needs, adapt approach for unsolicited letters

things to note when constructing a cover letter

long and short term

time periods it is imoortant to cultivate career goals for

ask the interviewer to reflect on his or her own experiences, ask questions to indicate your long-term interest in a job, don't ask for details about the company that you should already know, never ask about salary or benefits unless the interviewer has brought up those subjects

tips for asking your own questions in a job interview situation

do several trial runs, make sure your profile creates the right impressions, look professional, tidy your room or office, looking directly at the camera, smile and express yourself nonverbally, use notes strategically, avoid distractions

tips for succeeding in web conference interviews

sending a thank you note, contacting the interviewer

two ways to follow up after a job interview

STAR method

used to tell success stories

credibility

way of analyzing attributes and abilities that is useful to employers; composed of competence (ability to accomplish work tasks), caring (ability to maintain effective workplace relationships), and character (personal integrity and ability to uphold corporate norms and standards)

conduct informational interviews, attend job fairs/other career networking events, attend campus speeches and other professional development events, join clubs and other professional interest groups, volunteer at a local nonprofit,

ways to create professional networks

It allows for more space than your résumé has

what advantage does LinkedIn have over a résumé?

Name block includes name and contact information. The summary statement describes your overall qualifications for the job you are seeking. The education section summarizes your education and training. The work experience section lists your accomplishments and responsibilities from previous jobs. Additional information could include tech skills, volunteer work, honors and awards, foreign language abilities, and other details.

what are the key sections of a resume and what are the purposes of each?

formal job announcement

what is a solicited cover letter a response to?

story of the value you can provide to an employer, 2-3 abilities and attributes

what should a resume tell?

decide which jobs are right for you, complete a thorough job search process, analyze needs of potential employers, and check your online persona

what to do when conducting a job search

just before the job interview

when does the interviewer usually look at the interviewee's linkedin profile?

Ask for permission to use them as a reference at least a month in advance of the job

when getting references for a job search it is a good idea to do what?

2-3

when preparing a résumé, you should focus on how many abilities to highlight?