BCOM Final Review
Which groups are the most sensitive to diversity issues in the workplace?
Gen Zers Gen Yers
Which one of the following is the highest in performance orientation?
Hong Kong
Which of the following statements about business presentations using numerical data are generally true?
Most audiences will not remember a lot of statistics. The main message in such presentations will likely not be numerical.
Understanding the eight cultural dimensions allow a person to get a good sense of
gender norms. basic motivations. acceptable behaviors.
Comprehension of the differences and similarities of various cultures is a sign of ______ intelligence.
high cultural
Which of the following are effective strategies for overcoming generational differences in the workplace?
respecting each person as an individual finding common ground between generations
Which two of the following countries have cultures that are considered to be highly assertive?
the United States Germany
Parallel language is important when
the writing contains a series or list.
What is an informational interview?
an interview where you seek career advice by talking with a successful professional
When building endorsements on LinkedIn, it is important to focus on
displaying only ones that are accurate. personalize your requests for connections. ensuring they are relevant to your key messages.
When planning a research-based business report, you should talk with decision makers to ______.
find out what they want the research to accomplish determine what they expect from the report understand their main business goals
five most important elements when creating a chart
1. Title descriptiveness 2. Focal points 3. Info sufficiency 4. Ease of processing 5. Takeaway message - MOST IMPORTANT
Due to their strong work ethic, the term workaholic was coined to describe
Boomers
Which of the following is true about women and societies?
Differences between national cultures are usually bigger than the differences between the men and women in a society.
When establishing trust and credibility in cross-cultural business relationships, which of the following guidelines are key to success?
Establishing trust should be a goal from the beginning of the relationship. Understand that it can take more time to establish your credibility when working across cultures. Be attentive to how credibility is earned in other cultures.
Which two of the following are the most effectively stated research objectives?
Identify ways to provide advancement opportunities for our receptionists. Determine why 80% of our hotel guests post negative reviews online.
Which of the following are benefits of living in another culture?
It allows you to immerse yourself in a different way of life. It enables you to observe firsthand how interpersonal communication is conducted.
What are two reasons why studying statistical analysis is useful in the field of business communication?
It helps the researcher avoid skewing the results to accommodate preconceived ideas and biases. It helps prevent inaccurate results during the analysis of survey data.
Which of the following are characteristics of ethnocentrism?
It is a belief in the superiority of one's culture. It is harmful to cross-cultural relationships.
Which of the following are true about a job interview?
It is likely that the hiring manager will make a decision about whether to hire you within 15 minutes. You may have a brief window to present yourself as a good fit for the company. It is the time when most hiring managers decide whether or not to hire you
Collectivism includes which of the following characteristics?
It values group over individual goals. It emphasizes interdependence over independence. It emphasizes obligation over choice. Need help? Review these concept resources.Read About the Concept Feedback Next Question Reading
Lachelle, a business management major, hears about an upcoming networking event for students interested in marketing. Which statement about this situation is true?
Lachelle should attend the event to practice meeting and holding conversations with other people in this type of setting.
What is the main difference between a LinkedIn profile and a résumé?
LinkedIn profiles contain additional information and more details than résumés.
Which of the following are general characteristics of hierarchical cultures?
People in power have more privileges than others. People are expected to follow leaders without questioning them.
What should you do when conducting an informational interview?
Prepare thoughtful questions before the meeting. Before the meeting, learn as much as possible about the interviewee. Keep the interview short, ideally between 20 and 30 minutes.
What are some advantages of online surveys?
The data can be downloaded automatically into a spreadsheet. The surveys can reach a very large number of respondents. They are generally readily available to survey responders.
Which of the following are good principles for determining the amount of information to include in a business communication?
The reader might not know how to respond to a message that has too little information. Too much information is distracting and makes the message harder to comprehend.
Which of the following guidelines for various types of charts is correct?
The slices in a pie chart should complete a whole (add up to 100%).
Which of the following impacts how people are socialized?
The societal expectations they learned as children. The way they talked to other children as children. Conversations held with adults as adults.
Individualists will exit friendships and relationships for which of the following reasons?
They are not beneficial. They have become inconvenient. They lack mutual satisfaction. Need help? Review these concept resources.Read About the Concept Feedback Next Question Reading
Which of the following are characteristics of members of a collectivist society?
They give up their own ambitions for group goals. They see themselves as interdependent. They follow group decisions. Need help? Review these concept resources.Read About the Concept Feedback Next Question Reading
Which of the following describes a perspective of a traditionalist in the workplace?
They regard authority with respect. They generally prefer management with a command-and-control approach. They are dedicated to their employers.
Which of the following statements are true of the job interview?
You are competing against the best applicants for the job. You can be more successful with some preparation. It is the most consequential part of the job application process.
Which of the following are accomplished by telling success stories in an interview?
You give insight into your personality and perspectives. You create a positive connection with the employer. You provide examples of your abilities and attributes.
Which of the following is the best choice for conveying a large amount of precise data?
a table
When sentences begin with "it is" or "there are," they usually
are longer than necessary. do not specify the subject of the sentence.
How can joining clubs help your career?
by helping you form relationships with other future professionals by teaching you marketable skills
Writers should avoid buzzwords because they
can cause negative feelings. are trite.
The best thing to do with wordy prepositional phrases is usually to
change them into single-word verbs.
A co-culture is formed when people working across cultures develop which of the following?
communication systems collaboration routines
In business, workplaces often feature up to five distinct generations because
flat structures that feature teams are more common. changes in technology have broadened access to businesspeople. people are putting off their retirements. Need help? Review these concept resources.Read About the Concept Feedback Next Question Reading
Which two of the following can often be changed into action verbs in an effort to make your writing more dynamic?
forms of the verb to be nouns
A survey would provide a relatively easy way to obtain information from which of the following groups?
people who participate in an online forum created a specific professional group people who have purchased your product people who work for the same company as you do
When a chart is being developed, the key component is
planning
The manner in which members of a generational group were socialized directly affects which of the following?
shared identities communication norms shared values
To develop primary research skills for business communications, you should study
spreadsheet software. statistical and quantitative analysis.
You give insight into your personality and perspectives. You create a positive connection with the employer. You provide examples of your abilities and attributes. Need help? Review these concept resources.Read About the Concept Feedback Next Question Reading
tasks. situation. actions.
Which of the following is true about displaying cultural intelligence?
Ethnicity can impact values and attitudes in the workplace.
What is the main concern when using white papers in research?
They tend to be biased.
FAIR
impacts. respect. access. facts.
According to scholars who study intercultural communication, ______ is the cultural dimension with the greatest impact.
individualism and collectivism
Business writing should be concise in order to
make the message easier to comprehend.
Which of the following are common sources of inaccurate information in business communication?
misinformation miscalculations errors in typing
Cultural dimensions are long-standing sets of
norms and values.
What are characteristics on which cultural intelligence is built?
recognition respect
Decision makers depend on business reports to
recommend actions based on the data. analyze the information properly. provide the correct information.
Which of the following would likely be the most effective way of communicating with a Gen Yer?
texting
When deciding how much white space to leave on a page, it is important to consider that
too much white space makes the text look sparse. too little white space makes the text look cluttered.
In preparing a business report based on research, the first step is to ______.
understand what the decision makers want the report to do
For routine business communications, how many words per sentence should writers aim for?
15 words.
Which sentence demonstrates the most effective use of action verbs?
At our learning center, teachers nurture each child and monitor individual progress.
Justin is getting ready for a web conference interview. Which of the following should he do in order to avoid distractions?
ask his roommates to be quiet close all unneeded windows and files on his computer
Because people use business reports to make high-stakes decisions, the research should be
based on data gathered over weeks, months, or even years, if necessary. thorough and careful.
What is a major challenge related to working across generations?
different ways of working
Which of the following best describes trust in the workplace?
a resource that can be created
