Behavior Org mgmt

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Which of the following is not a characteristic of shared leadership?

It calls for a competitive rather than a collaborative culture.

A person with a high BATNA would more likely to do which of the following?

Walk away from the negotiation.

________ is the point beyond which a party in negotiation will make no further concessions.

A resistance point

Which of the following does ingratiation include?

flattering a boss

What are the two components of implicit leadership theory?

leadership prototypes and the romance of leadership

Drive, integrity, and knowledge of the business are

personal attributes of effective leaders.

Which of the following interpersonal conflict management styles represents a purely win-win orientation?

problem solving

________ are/is the goodwill and resulting resources shared among members in a social network.

social capital

Managerial leadership assumes that the organization's objectives are

stable

Which of the following refers to "walking the talk"?

The leader steps out and behaves in ways that symbolize the vision.

What is an exploding offer?

applying time pressure to give the opponent a very short time to accept their offer

What is one leadership category that middle manager's around the globe believe is characteristic of effective leaders?

charismatic visionary

Employees can use their ________ power by pressuring coworkers to conform to team norms.

coercive power

Which of the following is a task-oriented leader behavior?

establishing challenging goals

Leaders who create, communicate, and model a shared vision for the team are using the ________ perspective.

transformational leadership

Which of the following is a "hard" influence tactic?

upward appeal

Which of the following statements about countervailing power in organizational relationships is true?

Countervailing power is the weaker party's power to maintain the stronger party's continued participation in the exchange relationship.

What is the relationship between emotional intelligence and relationship conflicts?

Relationship conflict is less likely to occur when emotional intelligence is high.

Which contingency of power are unions applying by going on strike at a critical time in a company's business cycle?

centrality

You have resolved a conflict with another department by offsetting your losses by equally valued gains. Which of the following conflict handling styles was used here?

compromising

The number or percentage of connections you have to others in the network is called

degree centrality.

Power requires ________, such as when Person A believes Person B controls a resource that will hinder or help person A attain a goal.

dependence

Employees are more likely to comply with a supervisor's legitimate power when the

employees have high power distance.

Organizational behavior research indicates that transformational leaders produce ________ followers, whereas charismatic leaders produce dependent followers.

empowered

Which negotiating approach is common when multiple issues are at stake?

integrative

Effective leaders have strong moral principles, which are demonstrated through truthfulness and consistency of words with deeds demonstrating the attribute of

integrity

For everyday disputes between two employees, managers should use ________ as a third-party intervention.

mediation

Effective managers should

minimize the relationship conflicts that exist in the organization.

With the exception of forcing, gender differences in conflict-handling style are

relatively small.

Employees also have ________ power over their bosses through their feedback and ratings in 360-degree feedback systems

reward


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