BLS Chapters 13-15 Final

Benjamin Corp., a farmer-owned dairy cooperative company, procures milk from a number of farmers in the locality and distributes packaged products to retailers across the state. The cooperative company has been successful over the years due to its emphasis on values such as loyalty, pride, and cohesiveness. In which of the following dimensions is the company likely to score the highest?

In-group collectivism

Owen Corp., a company operating in the retail industry, has an implicit policy of recruiting candidates from the majority community. Its rival firm, which encourages job applications from diverse backgrounds, has been registering a higher profit consistently. In the context of the implicit recruitment policy at Owen Corp., which of the following is more likely to contribute to such a pattern in profitability?

It could have shrunk its supply of potential candidates.

Mauricia Corp., a biotechnology firm, has initiated a program that encourages employees to form groups on the basis of a particular characteristic such as race, sex, ethnicity, etc. Mauricia Corp's initiative is based on the belief that such programs would help team members to discover their true potential and climb up the corporate ladder. Which of the following is a likely disadvantage of such a set up?​

It could lead to divisiveness.

_____ are used to give managers the opportunity to work on problems that approximate those faced by the company.

Simulations

An advantage of managing for diversity is that it reduces turnover among minority group members.

True

Leadership development can take place by using one's immediate superior as a positive or negative model of effective leadership.

True

One of the forces in the outside world compelling companies to develop leaders is the world economy's shift from dependency on financial capital to human capital.

True

A directly practical approach to leadership development, where leaders and potential leaders work together in groups to solve organizational problems outside their usual sphere of influence is called a(n) _____.

action learning program

A distinguishing characteristic of a mentoring relationship is that _____.

an emotional tie exists between the mentor and the protégé

A major aspect of direction setting by the leader is to:

anticipate and create a future for the firm.

In contrast to his or her southern counterpart, the stereotypical northern U.S. manager is likely to be:

brusque and impatient for results.

A major leadership initiative for enhancing a learning organization is to:

create a strategic intent to learn.

The typical behavior of French managers in major French corporations illustrates how:

cultural values influence leadership style.

Lynn is a charismatic woman, and she displays the same characteristics as a leader. She believes in including all her team members in the decision-making process. She introspects and questions her own actions to evaluate the efficacy of her approaches. In relation to self-awareness, which of the following types of learning does Lynn follow?

double-loop learning

An important contribution of double-loop learning is that it _____.

enables the leader to learn and profit from setbacks

A key element of behavioral role modeling is _____.

essaying behaviors that a learner has observed.

When the successor is an outsider, boards consistently use _____ to locate one or several candidates.

executive search firms.

A major challenge in providing leadership to cross-cultural teams is that the team members may:

have different attitudes toward hierarchy and authority.

Cindy is hired to replace a well-liked leader. As a result Cindy is likely to _____.

have some difficulty exerting authority.

A major purpose of strategic leadership is to:

provide direction and inspiration in an organization.

People are considered to have good cultural intelligence when they can:

readily interpret the meaning of a smile from a foreigner.

A major responsibility of a chief knowledge officer is to:

systematically collect information.

It is recommended that global leaders must:

tap into a deep, universal layer of human motivation.

Diversity is most likely to enhance business performance when:

the organization culture supports diversity.

A key characteristic of an organization with leadership diversity is that:

there is a heterogeneous group of leaders.

In relation to an organization, systems thinking refers to:

understanding how the organization interacts with the environment.

Hospital administrator Amanda has an urgent time orientation. She is likely to:

value time as a scarce resource

A contextual chameleon is a global leader who:

Adapts to unfamiliar roles and environments

Which of the following is a key characteristic of servant leadership?

Caring for people.

A key principle in conducting business with people from another culture is to be firm and unyielding to avoid being taken advantage of.

False

A major contribution of knowledge management programs is that the electronic storage and retrieval of information makes it almost unnecessary for people to develop ideas by talking face-to-face.

False

A recommended method of achieving revolutionary thinking is for a firm to engage in four types of incrementalism at the same time.

False

An aspect of effective knowledge management is that organization members acquire power by hoarding and acquiring knowledge.

False

As a business owner, you are using the Hedgehog concept when you diversify into several unrelated businesses.

False

Success is a special type of challenging experience that contributes enormously to reaching one's leadership potential.

False

The business strategy of differentiation involves making a product or service unique by offering it at an unusually low price.

False

The purpose of the strategy of competitive advantage is to hire people away from competitors.

False

The typical Malaysian manager is likely to lack compassion for workers and at the same time be highly participative.

False

​In a typical simulation, participants observe a model of appropriate behavior and then imitate the behavior and gather feedback.

False

Which of the following is not one of the three components of cultural intelligence?

Financial CQ

The first-mover strategy deals with:

Getting to the market first

Which of the following is an advantage of coaching?

It helps a person improve in an area that is preventing him or her from becoming a leader.

Which of the following is a major aim of socializing programs?

It helps employees understand and accept the company's vision and values.

Which one of the following is NOT one of the three components of knowledge management?

Knowlege hoarding

Mary, a line manager, is interested in pursuing self-help to develop leadership capabilities and interpersonal skills. Which of the following is a form of self-help that Mary could pursue?

Modeling the behavior of one of the effective leader;s in her organization.

Alexander, a PR professional at a multinational company, was on an official trip to a country to establish business relations with the companies there. The host nation was known to highly value conservative traditions and customs. Alexander understood that the inhabitants of the host nation prefer others not to enter their personal space, and hence maintained a considerable personal distance from the representatives of the host nation during the business meetings. Alexander later realized that he placed himself in an isolated position in an effort to value the host nation's tradition. In the context of cultural intelligence, Alexander is likely to have a high level of which of the following components?

Motivational CQ

Which of the following is a challenge of being a new leader?

Overcoming the need to be liked by everybody

Which of the following is least characteristic of strategic leadership?

The leader as the primary source of input for strategy formulation

Wyatt has an MBA degree from a reputed university in the U.K. He has been working with Linocco Inc. for over two years, and he expects to be promoted as branch manager shortly. Sunny took-up a diploma course in management after he passed out of high school. He was never really interested in increasing his qualifications, but he has also been working at Linocco Inc. for over five years. Sunny expects to become the branch manager as well. However, the organization decides to promote Wyatt and not Sunny. Which of the following could be a reason for Wyatt being promoted and not Sunny?

There is a positive relationship between the amount of formal education and the level of leadership position attained.

The board of directors at ​Veerz Inc. is looking to hire a new CEO for their firm. They have decided that their new CEO should be someone from outside the organization with ample experience in the industry and leadership capabilities. The board has decided to follow the general procedure for selection. Potential candidates will be thoroughly screened, background checks will be performed, and previous employers or business partners will be contacted to ensure one's candidature. However, the organization must conduct this process in a formal manner and use intermediaries to do the job for them. In this case, which of the following methods is the board likely to use?

They would hire an executive search firm to locate the desired candidate.

A key aspect of cultural intelligence is to be able to interpret someone else's unfamiliar and ambiguous gestures the same way as his or her compatriots would.

True

A strong performance orientation is a strong cultural value, as indicated by a study of German middle managers.

True

An advanced approach to knowledge management is to deliver useful information to workers just at the point when the information is needed.

True

An example of contrarian thinking on the part of the owner of a pizza chain might be, "Why bother diversifying into subs and calzones like most of our competition? Let's just focus on selling excellent pizza."

True

An example of the cross-cultural challenges faced by international workers is to know when and with whom facial cheek kissing as a greeting is appropriate.

True

Asking what-if questions is part of formulating strategies.

True

Assigning managers to cross-functional teams to work on other disciplines has become a useful form of leadership development.

True

Conceptual knowledge is very important because it alerts the leader to information that will make a difference in leadership.

True

Diverse workgroups often increase both the opportunity for diversity and the chance that group members will be dissatisfied and fail to identify with the group.

True

The knowledge application component of knowledge management deals with workers improving their job activities.

True

The stereotype of the leadership style of the manager in the southern U.S. is that he or she is laid back and interested in relationship building.

True

Oscar, an extrovert, enjoys meeting new people and traveling to remote areas. He quits his job as an investment banker to find a new and exciting job that would also give him a high level of work satisfaction. Oscar has now got a job in a non-profit organization that requires him to travel to a number of underdeveloped countries and localities to provide his services. The given scenario is an example of:​

a good person-organization fit

Jett Inc., an automobile manufacturer, uses solar energy to run about 30 percent of the automobile manufacturing operations. Jett's initiative can be referred to as:​

a green strategy.

To attain the highest level of cultural intelligence, it is important that _____.

a person's head, body and heart work together smoothly.

Extremely challenging experiences are sometimes referred to as _____.

crucibles.

Daisy Inc.enjoys a monopoly in the procurement and distribution of coffee beans. The company undertakes a strategic analysis of its market position. A local daily newspaper has published a report stating that a global coffee beans producer is entering the region to set up retail stores in order to increase its efficiency in distribution. Daisy Inc. is most likely to include this fact under which of the following components of a SWOT analysis?​

external threats

A study found that when executives on overseas assignments had low emotional intelligence, they often:

failed in their assignments

According to Richard Branson, a top executive at Virgin Atlantic, a special type of challenging experience that contributes enormously to reaching one's leadership potential is _____.

failure

According to two specialists in leadership assessment, many big mistakes in careers and organizations result from _____.

gaps in self-awareness

Nathan is the CEO of a large business firm whose sales are declining rapidly. A superior act of strategic leadership would be for him to:

give the company a new strategic direction.

A major purpose of assigning managers to cross-functional teams to work is to _____.

give them experience in working with other disciplines.

Lorenzo Inc., a pharmaceutical company, has decided to purchase two major biotechnology research firms in order expand its operations and enhance its market presence. This is an example of:​

growth through acquisition.

A powerful strategy for gaining competitive advantage is to:

hire talented, well-motivated people throughout the firm.

The recommended approach for strategy formulation by a leader is for him or her to:

inspire a large number of people to help achieve organizational purposes.

Self-discipline plays an important role in leadership development because _____.

it involves many aspects of personal development

A problem in hiring for person-organization fit is that:

it might inadvertently discriminate against protected classes of workers.

Caiden Inc., a leader in the apparel industry, wants to infuse change and add variety to its existing collection. The company makes extensive use of social media to receive feedback, suggestions, and ideas from existing and potential customers. This is an example of:

knowlege dissemination

Felix Inc., a real estate company, wants to increase efficiency at work and improve customer experience. In pursuit of this goal, it creates an online portal that could store relevant information on various aspects in a systematic manner. Users can easily access required information. Which of the following captures the above mentioned scenario?​

knowlege dissemination.

The most frequent activity in knowledge management is:

knowlege dissemination.

Peter and his teammates engage in action learning when they:

learn while attacking a significant organizational problem.

An important way for leaders to capitalize on challenging experiences is for them to be given _____.

leeway in choosing how to resolve the problem.

Todd, an American strategy specialist, visits his company's Italian affiliate. He is introduced to Annette, a native Italian and the human resources director of the Italian affiliate. Todd should probably:

lightly kiss Annette on both cheeks.

Executive coaching is beneficial because _____.

managers receive advice and encouragement about leadership skills.

A key initiative for retaining minority group members and assisting in their advancement is:

mentoring

To motivate diverse people to actually buy products, a company's sales representative should be...

multicultural

The purpose of psychotherapy in leadership development is to _____.

overcome emotional problems.

Workers with a high-power-distance value tend to accept the idea that:

people have unequal power throughout the firm.

A marketing advantage for a company having a multicultural work force is that:

programs can be readily developed to reach a targeted ethnic or racial group.

A major challenge in developing a diverse workforce is:

reducing turnover among the minority group members hired.

Developing a pool of leadership successors combines evaluating potential with giving high-potential candidates the _____.

right type of developmental experiences.

The main reason companies evaluate their leadership developments programs is to _____.

see if they are cost effective.

Succession planning is vital to the long-term health of an organization and therefore an important responsibility of _____.

senior leadership

According to research, two success factors for international management positions are:

sensitivity to cultural differences and being culturally diverse.

Alice works with Lee. She spends two days every month observing Lee's work activities, attending important meetings with him, and discussing important tactics. Lee conducts debriefing sessions with Alice where they discuss what she has learned and why it is necessary to use certain tactics at certain times. In this case, Lee is mentoring Alice using the approach known as _____.

shadowing

​George is the team leader for a group of six people. He has a habit of making impulsive decisions without consulting all his team members, and he tries to ignore any feedback or clues that might point against his actions. George is extremely defensive. In this case, George is a(n) _____ learner.

single-loop

Amber Corp. and Kyler Corp., two major technology firms, have decided to operate together in specific areas such as distribution and marketing for better utilization of the expertise available in both the the firms. This can be referred to as:

strategic alliance.

A study of about 457 German managers indicated that they had a pronounced cultural value related to:

strong performance orientation.

A company with a strategy of high quality typically:

supplements quality with other points of differentiation.