Brainstorming and Process Improvement Tools

What helps the team and project leaders understand what resources will be required at each point during the project?

>a. Activity network diagram b. SIPOC diagram c. Plot Diagram d. Fishbone Diagram

Which tool lets the team list and group a large number of Ideas quickly and systematically?

>a. Affinity diagram b. A Venn diagram c. Fishbone Diagram d. DMAIC Diagram

SWOT analysis can be conducted during any phase of the DMAIC process, but is most effective in what phase?

>a. Define Phase b. Analyze Phase c. Improvement Phase d. Measure Phase

Which tool is similar to the Fishbone diagram in its purpose to understand what causes and effects are primary with regard to a problem or process?

>a. Interrelationship Diagram b. Project Evaluation c. Scatter Plot Diagram d. Cause and Effect Analysis chart

When creating a Responsibility chart, what does RACI refer to in the charting process?

>a. Responsible, Accountable, Consult, Inform b. Responsible, Administrative, Consult, Inform c. Responsible, Administrative, Consulting, Impartial d. Responsible, Acquired, Control, Inform

What is the brainstorming method for generating a series of questions about a problem, process, or idea?

>a. Starburst brainstorming b. Large Group Brainstorming c. Small Group brainstorming d. Web-enabled video conference Brainstorming

What helps Six Sigma teams identify which people, teams, or departments have various types of connections or responsibility to a process?

a. Diagram b. Plain chart >c. Responsibility chart d. Pie chart

Which is not a part of the Nominal Group Technique

a. Go around the table and give everyone a chance to speak. b. Having ideas written down on paper. >c. Hold a large brainstorming session to capture every idea. d. Lead a discussion based on the ideas presented.

Affinity Diagram brainstorming sessions are best conducted?

a. In intervals based on department b. On web conferencing software >c. On a large workspace, such as a white board d. In small groups

What does a force field analysis do?

a. Provide analysis of all the interactions outside the upper and lower limits >b. Lets teams understand how factors surrounding a process might drive or restrain change. c. Identifies road blocks to completing statistical analysis in the field. d. Identifies contractor resources available to work on the project.

The outcome of the brainstorming session is what?

a. Reported depiction b. Picture depiction c. Audio depiction >d. Visual depiction

What does a lot of Six Sigma education deal with?

a. Reporting >b. Statistical analysis c. Facts d. Visual interpretation

How are Check Sheets not a powerful tool?

a. They can be large and complex to cover all the action points. >b. They require a physical and recordable action. c. They promote personal responsibility. d. They can help with managing teams and data.

What is the point of the Activity Network diagram?

a. To determine what activities occur at the same time b. To understand the sequential and time relationships in a process >c. All of the above. d. To determine what activities come first

When do the affinity diagrams work well?

a. When you are searching for an new idea b. When you have forgotten about any kind of idea for a long time c. When you are thinking about an idea so many times >d. When you are first approaching a process or idea