BUAD 6800

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Which of the following may lead to competitive advantage? 1) New products, services, and business models 2) Charging less for superior products 3) Responding to customers in real time

1, 2 & 3

At what percent of capacity do most servers operate?

15-20%

________ is a feature of social institutions that means mechanisms are in place to determine responsibility for an action.

Accountability

Which of the following would a company employ to measure and compare its business processes to similar processes of other companies within their industry?

Benchmarking

Which of the following models uses a general view of the firm, its competitors, and the firm's environment to understand competitive advantage?

Competitive forces model

Which of the following protects the authors of a book from having their work copied by others?

Copyright law

Which of the following adjusts copyright laws to the Internet age by making it illegal to circumvent technology-based protections of copyrighted materials?

Digital Millennium Copyright Act

Enterprise systems are also known as which of the following?

ERP Systems

A business process must be tied to just one specific functional area

FALSE

Checking for quality is a business process handled by the marketing fuction

FALSE

Due process is a feature of political systems and allows individuals to recover damages done to them by others.

FALSE

In a database, a bit represents a single character, which can be a letter, a number, or another symbol.

FALSE

Knowledge workers make long range strategic decisions about products and services

FALSE

Operational managers use ESS primarily to solve specific problems

FALSE

The effect of the internet has been to decrease the bargaining power of customers

FALSE

The investors of a disruptive technology typically benefit the most from the technology; it is rare that fast followers catch up quickly

FALSE

The use of Internet Technologies allows companies to more easily sustain competitive advantage

FALSE

The use of internet technologies allows companies to more easily sustain competitive advantage

FALSE

IT infrastructure consists of only those physical computing devices and software required to operate the enterprise.

False

What is the most important benefit of an enterprise application?

Helping businesses become more flexible and productive by enabling business functions and departments to share information and coordinate their business processes more closely

Which of the following best describes the effect that new information technology has on society?

It has a ripple effect, raising new ethical, social, and political issues.

A colleague at work takes small amounts of office supplies for her own personal use, saying that this is a tiny loss to the company. You tell her that if everyone were to take office supplies, then the loss would no longer be minimal. Your rationale expresses which of the following ethical principles?

Kant's Categorical Imperative

As ESS supports which of the following?

Long-Range planning activities of senior management

Producing a bill of materials is a business process in which of the following functional areas?

Manufacturing and production

The total number of food items with storage temperature problems is an example of which of the following?

Meaningful information

Which of the following disciplines focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control?

Operations research

The obligations that individuals and organizations have concerning rights to intellectual property involve which of the following moral dimensions of the information age?

Property rights and obligations

Which of the following refers to a set of self-contained services that communicate with each other to create a working software application?

SOA

Which of the following involves hosting and managing access to software applications delivered over the Internet to clients on a subscription basis?

SaaS

Which level of the organization is an ESS specifically designed to serve?

Senior Management

Which of the following makes long-range strategic decisions about products and services as well as ensures financial performance of the firm?

Senior Management

A firm that must invest in new information systems capabilities in order to comply with federal legislation is investing to achieve which business objective?

Survival

A business model describes how a company produces, delivers, and sells a product or service to create wealth

TRUE

A firm that invests in a strong IS development team is making an investment in organizational complementary assests

TRUE

A firm that invests in a strong IS development team is making an investment in organizational complementary assets.

TRUE

A physical view shows data as it is actually organized and structured on the data storage media.

TRUE

A query is a request for data from a database.

TRUE

A web interface used to present integrated personalized business content to users is called a portal

TRUE

An application server may reside on the same computer as a web server or on its own dedicated computer.

TRUE

An organization's MIS and DSS supply an ESS with summarized information

TRUE

Crowdsourcing is an example of a social business application

TRUE

Customer relationship management systems coordinate all of the business processes that deal with customers in sales, marketing, and service

TRUE

Detailed, programmed instructions that control computer hardware components in an information systems are known as computer software

TRUE

End users are playing an increasingly large role in the design and development of information systems

TRUE

Ethics describes the principles of right and wrong that can be used by individuals to make choices to guide their behavior.

TRUE

Google Drive is an example of a cloud collaboration service

TRUE

High-speed analytic platforms use both relational and non-relational tools to analyze large data sets.

TRUE

Malicious software that can secretly install itself on an Internet user's computer by piggybacking on other applications and then report the user's movements on the Internet to other computers. is called spyware.

TRUE

Outsourcing has accelerated the development of new information systems in the United States

TRUE

Routines are also called standard operating procedures.

TRUE

The behavioral approach to information systems focuses on analyzing the social, psychological and economic impacts of systems rather than the technical aspects

TRUE

The entire customer experience can be an element of product differentiation

TRUE

The internet of Things is an example of how the Internet is changing competition within industries and creating new products and services

TRUE

The internet of things is an example of how the internet is changing competition within industries and creating new products and services

TRUE

Web hosting services maintain a large web server, or series of servers. and provide fee-paying subscribers with space to maintain their websites.

TRUE

Which of the following is a global network that uses universal standards to connect millions of different networks around the world?

The Internet

Which of the following is a service provided by the internet that uses universally accepted standards for storing, receiving, formatting and displaying information in a page format on the internet?

The World Wide Web

Which of the following can typically access a firm's intranet?

The firm's employees

Which of the following best describes the primary reason for implementing a new information system, from a business perspective

The system will create a new value for the firm, beyond its costs

Which of the following is not a true statement about value webs?

Value webs are inflexible and cannot adapt quickly to changes in supply and demand

All of the following are examples of challenges that required companies to create information systems as a necessity of doing business except:

Walmart's development of Retail Link

Which of the following is the foundation technology for web services?

XML

Linux is:

an example of open-source software.

In _____, raw data is systematically acquired and transformed during various stages that add value to that information

an information value chain

Information systems can be used at the industry level to achieve strategic advantage by:

building industrywide, IT-supported consortia, symposia, and communication networks

All of the following job categories are expected to have above-average growth except:

computer programmers

A(n) ________ is an activity for which a firm is a world-class leader.

core competency

Using the Internet to buy or sell goods is called:

e-commerce

Using the internet to buy or sell goods is called

e-commerce

Digital media differs from a physical book in all of the following ways except:

ease of establishing uniqueness.

Which of the following is a grouping of characters into a word, a group of words, or a complete number?

field

The ethical no-free-lunch rule states that:

if something someone else has created is useful to you, it has value, and you should assume the creator wants compensation for this work.

All of the following describe the effects of globalization except:

increase in transaction costs

All of the following describe the effects of globalization except:

increase in transactional costs

In network economics, the value of a commercial software vendor's software products:

increases as more people use them

Redesigning and automating business processes can be seen as a double-edged sword because:

increases in efficiency may be accompanied by job losses.

Raw data collected at checkout counters in a grocery store is an example of:

input

Along with capital, ________ is the primary production input that the organization uses to create products and services.

labor

An ESS supports which of the following?

long-range planning activities of senior management

The Internet increases the bargaining power of customers by:

making information available to everyone

Firms use a ________ strategy to provide a specialized product or service for a narrow target market better than competitors.

market niche

According to the ________ definition of organizations, an organization is seen as a means by which capital and labor are labor are transformed by the organizational into outputs to the environment

microeconomic

According to the ________ definition of organizations, an organization is seen as a means by which capital and labor are transformed by the organization into outputs to the environment

microeconomic

A DBMS makes the:

physical database available for different logical views.

Which of the following allows the EU to enforce GDPR requirements with non-EU countries?

privacy shield agreements

________ is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors.

product defferentiation

Walmart's continuous replenishment system allows it to do all of the following except:

provide mass customization

The ability to be in multiple states at once, dramatically increasing processing power, is a hallmark of:

quantum computing.

A database ________ describes a database entity.

record

Data ________ occurs when the same data is duplicated in multiple files of a database.

redundancy

The three principal levels within a business organization hierarchy are:

senior management, middle management, and operational management

All of the following are examples of business intelligence systems except a system that:

tracks the flows of materials in a factory

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as:

transaction

E-government is intended to do all of the follow except:

transform a business firm's relationships with its customers

E-government is intended to do all of the following except:

transform a business firm's relationships with its customers

A virtual company:

uses networks to link people, assets, and ideas, enabling it to ally with other companies to create and distribute products and services without being limited by traditional organizational boundaries or physical locations

The ___ model identifies specific, critical leverage points where a firm can use information technology most effectively to enhance its competitive position

value chain

A wiki is a type of collaborative

website

The FIP principle of Notice/Awareness states that:

websites must disclose their information practices before collecting data.


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