BUS 201 Practice

Which of the following is the final stage of group development? a. Control and organization b. Conflict and reorganization c. Mutual acceptance d. Cohesiveness e. Homogeneity

a. Control and organization

According to the rational decision-making approach, what is the third step of the decision-making process? a. Determine the decision type b. Identify the problem c. Generate alternatives d. State the situational goal e. Evaluate alternatives

a. Determine the decision type

It is possible for the same decision to be __________ for an experienced manager and nonprogrammed for a more junior manager. a. programmed b. risky c. None of these are correct. d. tactical e. strategic

a. programmed

A homogeneous group tends to be less productive than a heterogeneous group in situations where a. quick action is required. b. creativity is required. c. group tasks are sequential. d. group tasks are simple. e. cooperation is needed.

b. creativity is required.

When __________ arises, a decision maker questions the decision made and searches for information to bolster it. a. post-decision uncertainty b. post-decision dissonance c. rationalization bias d. positive reinforcement e. conflict reduction

b. post-decision dissonance

Highly cohesive groups will be more productive for the organization than groups with low cohesiveness. True or False

False

Suboptimizing involves selecting the first acceptable solution that meets minimal requirements. True or False

False

Teams do not usually take a great deal of time to develop, which is one of the advantages of using teams in companies. True or False

False

__________ groups are relatively permanent collections of employees from the same level in the organization who meet on a regular basis.

Affinity

A __________ decision involves a nonroutine, poorly structured problem and cannot be made with existing decision rules.

Non-programmed

A crucial assumption of the behavioral approach to decision making is that decision makers operate with bounded rationality, meaning that real-world demands sometimes lead to a decision that is less-than-ideal and not always based on an exhaustive, rational process. True or False

True

Gain-sharing programs usually reward all team members from all teams based on the performance of the organization. True or False

True

Implementing teams in organizations is not easy; it takes a lot of hard work, time, training, and patience. True or False

True

Virtual teams typically utilize some form of technology to enhance communication among individuals who are members of the team. True or False

True

__________ is an essential component of all groups. a. Having a problem-solving goal b. Engaging in conflict c. Interaction d. Individuality e. Close physical proximity

c. Interaction

Nonprogrammed decisions require managers to use __________ rather than decision rules. a. relaxed rules b. strict rules c. creativity d. ambiguity e. strategic thinking

c. creativity

One important method for enhancing creativity is to make it a part of the organization's a. strategic plans. b. None of these are correct. c. culture. d. decision-making processes. e. standard operating procedures.

c. culture.

The sales department at a local company determines that Product A will moderately boost sales and have a shorter production schedule, so it is decided that this product will be manufactured and sold without considering other options. In choosing this product, the sales department is a. controlling. b. using procedures and rules of thumb. c. satisficing. d. suboptimizing. e. engaged in bounded rationality.

c. satisficing.

According to research, the common attributes of creative individuals include which of the following? a. Changing basic personality attributes as a teenager b. Being forced to work at a very young age c. Living in a highly developed country d. Being raised in an environment that nurtured creativity e. Having fewer brothers and sisters

d. Being raised in an environment that nurtured creativity

Which of the following does NOT accurately describe the nature of ethical dilemmas? a. They may center on direct personal gain. b. They may center on simple personal preferences. c. They may center on indirect personal gain. d. They may center on risk propensity. e. All of these are correct.

d. They may center on risk propensity.

The Delphi technique is designed for use by groups that a. are very small. b. are familiar with the rules of brainstorming. c. are very large. d. do not meet face-to-face. e. have suffered from groupthink in the past.

d. do not meet face-to-face.

All of the following are true regarding social loafing EXCEPT a. it often results from the assumption that other members will pick up the slack. b. the amount of social loafing depends in part on the group leader's awareness of it. c. how much of a problem social loafing is depends in part on the nature of the task. d. it is often a problem in very small groups. e. some members put forth less effort in a group.

d. it is often a problem in very small groups.

The Delphi technique is a useful way to gather opinions from experts who a. None of these are correct. b. have trouble communicating because of c. opinion differences. c. are physically dispersed and live far away from each other. e. All of these are correct. f. desire anonymity.

e. All of these are correct.

Which of the following is a structured variation of a small-group discussion to reach consensus? a. Brainstorming b. None of these are correct. c. Prospect theory d. Delphi technique e. Nominal group technique

e. Nominal group technique

__________ is a reward system commonly found in team environments, where recipients are required to acquire a set of core abilities. a. Stock options b. Annual profit sharing c. Commission-based pay d. Seniority-based pay e. Skill-based pay

e. Skill-based pay

According to prospect theory, people are more motivated by a. the prospect of gaining something than by the threat of losing something. b. external rewards than by internal values. c. internal values than by external rewards. d. None of these are correct. e. the threat of losing something than by the prospect of gaining something.

e. the threat of losing something than by the prospect of gaining something.

During the __________ phase of team implementation, a team's internal focus can become detrimental to other teams and to the organization as a whole. a. start-up b. self-managing teams c. leader-center teams d. reality and unrest e. tightly formed teams

e. tightly formed teams