BUS 250 Final

Employers rank work experience as _____ out of 21

#17

Employers rank high GPA as ____ out of 21

#19

These are all correct

-During my time as team leader, I managed the schedules and interactions of 27 team members\ -When I worked for UPS, I managed their fleet operations for three states

Behavioral Interviews

-Predicts future behavior -Highlights competencies -Effective selection

Key Brand Factors

-Understand: your own path -Know: what you want in your career -Know: your strengths -Communicate: your brand

Excused absenses

-illness, death of an immediate family member, university-sanctioned travel, or religious observation -Verifiable documentation required -Attendance points awarded -Make-up assignments or in-class activities must be coordinated with section instructor •Completed within one week of return

Employers seek

1. Independant thinkers 2. Effective problem solvers 3. Collaborators 4. Qualities: Goal oriented, ambitious, proactive, motivated

Employers want soft skills

1. Positive attitude 2. Respectful of others 3. Trustworthy, honest, ethical 4. Takes initiative 5. Takes responsibility 6. Cooperative 7. Good communicator

Vocal quality accounts for what percent of the impression you make on your audience

38%

For assignment 2, how many star stories must you write?

4

According to chapter 9, which of the following is NOT a suited topic for a business proposal

A request to award your company a contract

Employer interview and job fair absences

Allowed 2 absences (lecture and recitation) -Verifiable documentation required beforeabsence -Attendance points notawarded -Make-up assignments or in-class activities •Must be coordinated with section instructor •Completed within one week of return

Chapter 3 in your book discusses advantages and disadvantages for various communication channels. Which of the following is not an advantage of email

Allows for immediate feedback

As noted in chapter 9, what does ACE stand for

Analyze, Compose, Evaluate

The first stage of the ACE process for communication is​

Analyzing

Before the interview recitation what do you need to do

Answer all 8 interview prompts and practice responding

Behavioral interviewers

Ask "Tell me about a time when you...?" Reporting actual behavior

Traditional Interviewers

Ask "What would you do if...?" Predicting possible behavior

Based on last weeks lecture, which of the following is NOT suggest for improving the tone of your writing

Ask someone you are very familiar with to read your cover letter.

Which is not apart of the VISA program discussed in Dr.Hollenbecks lecture

Attributes

What is the appropriate SUBJECT for emails to your recitation instructor or professor wisner?

BUS 250 SEC 00X ( X representing your number)

As discussed in Chapter 1, what are the three techniques effective communicators use to persuade an audience

Being strategic, being professional, and being adaptable

Which of the following statements about revising written communication is​ true?

By the time you get to the end of your first​ draft, you may have discovered new ideas about what to say

_____ is the process of working together to achieve a common goal

Collaboration

The Graduate Management Admissions Council recently compiled a list of the​ "Skills Companies Demand in New Graduate Business School​ Hires." Which skill was NOT in the top rated​ group?

Computer programming

Regarding the MOCHA method of powerpoint presentation creation, "C" stands for

Consistency

Enrollment questions

Contact UAS --uas.broad.msu.ed

Which action is recommended as part of the evaluation stage in the ACE communication​ process?

Eliminate abstract wording

According to Dr. Hollenbecks lecture, which of the following is NOT an interest a marketing manager might have

Enterprising

If you are attending an event with a business casual dress code at an organization you are unfamiliar with, what should you do

Err on the side of caution and wear nice slacks and blazer

In your cover letter what should be in the first sentence of the first paragraph

Explanation of the position for which you are applying

Which form of communication is the most effective

Face to face

According to Dr. Hollenbecks "career cliffs" or the removal of a position due to the change in demand, is characteristic of a traditional economy

False

According to Dr. Hollenbecks discussion of the O*Net, if you tend to be more emotional and have a soft spot for people then HR would be a great fit for you

False

According to guest lecture David wenner, crucial conversations in the workplace generally take place spontaneously. This means you will rarely have the opportunity to prepare for crucial conversations

False

Email is always the preferred method of communicating with colleagues

False

If you don't know where to put your hands during a presentation, placing both hands in your pocket is always a safe bet

False

Traditionally, business casual means you can wear jeans

False

When providing evidence for my claims during a persuasive pitch presentation, I don't need to say where the evidence came from, as long as the information is cited on the bibliography slide

False

You should introduce yourself before using your attention getter at the beginning of your presentation

False

Generally speaking, your audience will be able to process about six words per line on your presentation slides

Fasle

To further the development of trust between supervisors and their​ employees, which communication ingredient did Kurt Workman say is​ essential?

Feedback

Interviewer goals

Find an candidate who is: -A good fit for the position -A good fit for the culture •Maximize efforts •Minimize cost

Based on the findings of Southern Louisiana University research discussed in lecture, which skill from the list below is the least important for employers?

GPA

At the end of Phyllis Knights presentation during lecture, what did she try to pursued students to do?

Go to Buffalo Wild Wings after class

Which is NOT a question you would ask when analyzing your audience during the first phase of the ACE​ process?

How long have you known them?

Which sentence uses the word ensure correctly

I can ensure you that I will be there on time.

When are you identifying your VISA and using the O*Net to assess occupations

In recitation this week, the assignment is worth 15 points and is due in class.

According to chapter 9, in a proposal where should you introduce the problem, need, or opportunity being addressed

In the​ opening, as the introduction

What product is steve selling

Internships at Auto Owners

What did steve do to get attention during his presentation about auto-owners insurance

Involved the audience in an activity

For excused absences requiring you to miss lecture or recitation, who do you contact to coordinate make up quizzes and exams?

My recitation instructor, before the absence

Which of the following needs improvement in the star example

Needs to highlight strenghts

How much of your presentation should be spent on your attention getter/intro

No more than 1/10

According to David Wenner, the three components of a crucial conversation are

Opposing opinions, strong emotions, high stakes

Which of the following is part of the composition stage of the ACE​ process

Organizing the content

Based on the chapter 3 reading, which sentence uses correct language

Please leave the Cleveland travel report on my desk no later than​ 5:00 p.m.

According to the SLU research findings what is the #1 thing employers look for?

Positive Attitude

Where in an organization do you think CEO's come from

Product team

Which of the following is not one of the steps in James Wedmore's 8 steps formula for creating a sales pitch

Provide personal proof

According to chapter 1, to be "strategic" in your communication, you must be

Purposeful, audience-oriented, persuasive

What is one format you cannot use in your Wisdom Project blog post

Question and answer

A persuasive proposal should always have what in its conclusion

Request a response or call to action

Which is an example of nonverbal feedback

Shrugging when asked whether the presentation achieved its goal

Which of the following forms of communication is presenting a challenge to managers in​ today's digital​ age

Social Media

According to Don Barnes, President of BelleTire, which of the following is NOT a crucial part of persuasion

Solely relying on past experiences

Which is an effective description of work experience in a resume

Supervised an eight-person crew to effectively manage customer interactions

Which of the following statements is most true regarding supervisors demonstrating leadership through effective communication with their​ employees?

Supervisors provide feedback to their employees when asked questions that must be researched

Which of the following requires the highest order of thinking?

Synthesis

Competence, credibility, and confidence form _____ in business comminication

The core of professional presence

Which of the following best represents the meaning of clarity in communication

The quality of being unambiguous and easy to understand

Attendance via

Tophat

According to phyllis knight, CFO of diversified restaurant holdings, every professional is technically in the business of persuasion

True

VISA

Values, Interests, Abilities, Strengths

Which is not a valuable workplace communication skill

Verbose, complex writing

Which is an idiom

We are on the same page

When should you send a thank you note to your interviewer?

Within 24 hours after the interview

If you miss the 11:59 deadline on Sunday what happens?

You receive a zero for the assignment, because late assignments are not accepted in this class.

Values

Your principles or standards of behavior; your judgment of what is important in life

How should you bring your cover letter to recitation

a printed hard copy

As described in lecture, which of these are a key to a successful presentation

all of the above

What characteristics of evidence are important in a persuasive appeal

all of the above

What makes O*Net different from other career search platforms

all of the above

The​ _____ paragraphs of a business message using the direct plan contain the supporting information and details.

body

The direct plan​ ______ the job of the audience because readers can easily follow your line of reasoning once they first understand the main idea of your message

eases

Problems with your graduate assistant

email professor Wisner

What should you do when you have any course related questions?

email your recitation instructor

Course questions

email your section instructor first

The​ _____ paragraph of a business message following the direct plan contains the main idea

first

The first draft of any​ well-composed message focuses on

getting your thoughts on paper

"It has been noted that I am a hard worker" is an unnecessarily wordy sentence because

it uses passive languase

The​ _____ paragraph of a business message using the direct plan contains a call to​ action, any applicable​ deadlines, and contact information

last

In his presentation steve bohus from auto0owners established which of the following problems for hi audience

needing an internship

If you are uncomfortable making direct eye contact during a presentation, where did professor wisner recommend to look

none of the above

Which one of the following actions in a powerpoint presentation refer to the letter "O" in the MOCHA method

none of the above

"I am often told that I have good work ethic" is wordy because

passive language

Use the direct plan in business communication to emphasize the main idea if the audience will have a​ _____ reaction to your message.

positive or neutral

The purpose of your slides in a visual aid presentation is to

serve as a support for what you are saying

As noted in chapter 11 recent research suggests, that by keeping your presentation to a small number of points, your audience will remember them better

true

As discussed in chapter 3, what are the four elements explored in the analysis stage of the ACE process

​Purpose, audience,​ content, and medium