Business Chap 10 ~ Motivating Employees and Teams

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Job Enlargement

A form of job enrichment where an employee is given additional but similar tasks to complete.

Job Rotation

A form of job enrichment where an employee is moved between various jobs for specific periods of time.

Job Redesign

A form of job enrichment where employees are assigned entirely new tasks that fit their skill sets and the organization's needs.

Management by Objectives (MBO)

A formal technique for implementing goal setting within an organization that allows individuals to participate in goal setting and performance evaluation.

Reinforcement Theory

A means of modifying behavior through the systematic use of punishment and rewards. The four methods of reinforcement are positive reinforcement, negative reinforcement, punishment, and extinction.

Job Enrichment

A method for motivating employees by providing them with increased variety, responsibility, and control over their jobs.

Equity Theory

A motivation theory based on the premise that people are motivated to obtain and preserve equitable treatment for themselves.

Herzberg's Two-Factor Theory

A motivation theory that suggests certain higher-level job factors will satisfy employees, while certain lower-level job factors will merely prevent them from becoming dissatisfied.

Expectancy Theory

A motivation theory that suggests our motivation depends on how much we want a certain outcome, and our perception of whether we'll accomplish the outcome.

Maslow's Hierarchy of Needs

A motivation theory that suggests we seek to fulfill a variety of needs in a particular order, from physiological needs to self-actualization needs.

Virtual Team

A type of team where members are geographically dispersed but communicate electronically.

Self-managed Team

A type of team where members have the skills and ability to manage themselves.

Maintenance Factors

According to Two-Factor Theory, job factors such as job security, pay, and working conditions will merely prevent an employee from being dissatisfied.

Motivation Factors

According to Two-Factor Theory, job factors such as recognition, responsibility, and opportunities for advancement will satisfy and actively motivate employees.

Goal-setting Theory

The theory that employees are motivated to achieve specific and moderately challenging goals.


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