business essentials objective 5.01-5.04 SG

Which of the following is a method of technological information gathering that businesses can use to enhance customer relations:

A customer registers on the company website.

How can technology make entering foreign markets easier?

Businesses can sell products online.

How does appropriate information management affect a business's relationship with its customers?

Businesses serve customers more effectively.

Smartphones allow employees to

Communicate while out of the office

How has technology changed the nature of competition?

Companies must stay in step with new technologies.

Who is responsible for information management?

Everyone in the organization

Which of the following is a benefit that businesses receive from using the Internet:

Faster connections with suppliers

Which of the following technologies has made manufacturing more efficient:

Improved materials and methods

Which of the following is a trend in information management:

Increased compliance laws and regulations

Which of the following is a true statement about information:

It is data put into a useful form.

Which of the following is a true statement about a management information system (MIS):

It may be one part of a business's overall information management program.

Carson is a staff accountant, and he needs to look at last year's tax return. However, he can't find it anywhere. Which information management guideline is not being followed in this situation?

Make sure that information is retrievable

How has technology changed the nature of marketing?

Marketing is now completely electronic.

Global positioning systems (GPS) rely on the use of what type of technology?

Satellite technology

What is the biggest impact of technology on the computer industry?

Technology created the computer industry.

How has technology affected the travel-agency industry?

Technology has threatened the travel-agency industry.

Which of the following U.S. laws relates to information management:

The Sarbanes-Oxley Act

A specific Internet technology that allows users to make voice and video calls online is called

Voice over Internet Protocol.

Managing information for business continuity is important in case of

a disaster.

Which of the following problems is connected to technology:

air pollution

A risk involved with information management is being unprepared for a government

audit.

Appropriate information management helps a business build a good reputation by

being consistent.

Information management can be a challenge because the business world is

constantly changing.

When a business uses computer technology to manage its money and move it among different accounts, it is taking advantage of

electronic transfer of funds.

Information usually comes in either physical form or __________ form.

electronic.

A medical professional enters a patient's symptoms into a computer program designed to help diagnose illnesses. This program is known as a(n)

expert system.

A computer's internal processor is part of its

hardware

A risk involved with information management is leaving customers unprotected from

identity theft.

Managing information regarding copyrights and trademarks helps a company preserve its

identity.

Wireless networks are now more common due to

increased distribution of the workforce.

Appropriate information management saves businesses time and money by

maintaining higher levels of productivity.

Information management can be a challenge because

many people don't understand what it is.

A benefit of informed decisions is that they

reduce a business's risk

When an employee uses a computer program to help manage bookkeeping tasks, s/he is using

software.

Phil works from his home office on Tuesdays and Thursdays. This is known as

telecommuting

Computers direct robots and other machines to do specific tasks in a technology known as

virtual training.