Business Ethics and Society Final Exam Review

Why does a diverse and inclusive workforce benefit a firm supporting a global market? A. A variety of language skills serves the global customer base well. B. Cultural insensitivity helps to retain customers. C. Understanding differences across markets restricts innovation. D. Both "A" and "C," but NOT "B."

A. A variety of language skills serves the global customer base well.

Racial harassment is illegal under: A. Title VII of the Civil Rights Act. B. The Third Amendment to the Constitution. C. The Equal Pay Act. D. The Family Medical Leave Act.

A. The VII of the Civil Rights Act.

A diversity council is a group of managers and employees responsible for developing and implementing specific action plans to meet an organization's diversity goals. A. True B. False

A. True

In the United States, immigrants are more likely than non-immigrants to start their own business, having been responsible for 30 percent of small business growth. A. True B. False

A. True

Sexual harassment is limited to overt acts of individual coworkers or supervisors. A. True B. False

B. False

Which of the following actions can a company take to effectively manage diversity and inclusion? A. Do not actively recruit ethnic minority workers. B. Set up a diversity council to monitor the company's goals. C. Fire existing workers and replace them with ethnically diverse workers. D. All of the above.

B. Set up a diversity council to monitor the company's goals.

Among minority-owned firms in the mid-2010s, the most numerous were those owned by: A. Asians. B. African-Americans. C. Hispanics. D. Native Americans.

C. Hispanics.

According to a Forbes study, what percentage of executives agreed that diversity encourages innovation? A. 10 percent. B. 50 percent. C. 68 percent. D. 85 percent.

D. 85 percent.

Which of these statements is true regarding women in the United States workforce? A. The percentage of working women declined slightly in 2013. B. A lack of family-friendly business policies has made it difficult for working mothers. C. The participation rates of women and men in the workforce have diverged. D. Both "A" and "B," but NOT "C."

D. Both "A" and "B," but NOT "C."

How do effective diversity and inclusion programs typically impact a firm's reputation? A. The reputation is damaged. B. The reputation is not affected. C. The number of discrimination lawsuits increases. D. The number of discrimination lawsuits decreases.

D. The number of discrimination lawsuits decreases.