Business Management

Melanie is showing a group of new employees how to perform work-related tasks. What staffing activity is Melanie performing? A.Training B.Recruiting C.Interviewing D.Appraising

A.Training

When HR management executives participate in a company's long-range planning efforts, they are taking part in A.strategic management. B.marketing. C.budgeting. D.financial analysis.

A.strategic management.

Directing is pervasive, which means that it: A.never stops. B.happens at every level of the organization. C.involves interpersonal communication. D.flows from the top down.

B.happens at every level of the organization.

When a human resources department uses interactive computer simulations to help employees learn how to do their jobs, it is using technology for _____________________ purposes. A.evaluation B.training C.hiring D.compliance

B.training

To control various business activities in an effective manner, managers must first: A. initiate corrective action. B. identify communication channels. C.set appropriate standards. D.request employee feedback.

C.set appropriate standards.

None of the other managerial functions can be carried out effectively without staffing because: A.all of an organization's communications are created during staffing. B.staffing lays the foundation for organizing. C.staffing supplies the human resources needed for management. D.businesses are legally required to set up staffing first.

C.staffing supplies the human resources needed for management.

What is an important question that a manager must consider when hiring a new employee? A."What are the company's product quality standards?" B."What is the company's vision?" C."How should the workload be distributed?" D."How will the company compensate this worker?"

D."How will the company compensate this worker?"

The role of ethics in human resources management involves: A.organizing employees into groups. B.treating all employees fairly. C.planning the hiring process. D.using resources wisely.

B.treating all employees fairly.

What happens if managers do not coordinate individual employees' work and effort? A.The company is not able to handle changes. B.Employees are more focused on their tasks. C.Employees duplicate tasks and are not efficient. D.The company has a culture of teamwork.

C.Employees duplicate tasks and are not efficient.

Which of the following business trends affects HR management? A.Costs of business going down B.No restructuring C.Globalization D.Lack of new technology

C.Globalization

Which of the following is an effect of over staffing? A.Exhausted workers B.Low morale C.Inefficiency D.Poor customer service

C.Inefficiency

What management function involves identifying qualified candidates to perform the business's work? A.Persuading B.Leading C.Staffing D.Controlling

C.Staffing

Which of the following is an example of human resources management? A.Kurt prepares a press release that he plans to distribute to the media B.Ava speaks with a new vendor to establish sales terms and to place an order. C.Tony explains the company's policies to a new employee during orientation. D.Jennifer gathers sales information to develop a quarterly report for her supervisor.

C.Tony explains the company's policies to a new employee during orientation.

Which of the following is a reason that the role of HR management is changing? A.Business costs are going down B.Employees place a greater emphasis on work over personal lives. C.The workforce is younger than ever. D.There is greater diversity in the workforce.

D.There is greater diversity in the workforce.

Which of the following is a characteristic of human resources management? A.Evaluating supervisors B.Developing leaders C.Scheduling the work D.Working with people

D.Working with people

The staffing function is different from the organizing function because staffing is: A.optional. B.the foundation of organizing. C.more important than organizing. D.continuous.

D.continuous.

A business's human resources department is responsible for coordinating the ____ for employees. A.performance evaluations B.sales promotions C.information systems D.purchase orders

D.purchase orders

The part of staffing that involves seeking out and attracting qualified potential job candidates is called: A.training. B.on-boarding. C.interviewing. D.recruiting.

D.recruiting.

Human resources are a company's most important resources because: A.they are the least expensive resources. B.they are controlled by other company resources. C.they are the most expensive resources. D.they control all other company resources

D.they control all other company resources

The first task in the HR management activity of staffing is: A.determining job descriptions B.screening and selecting applicants. C.determining need. D.recruiting.

C.determining need.

Which of the following examples best depicts the directing function? A.A manager hires six new staff members. B.A CEO determines the company's goals. C.A president figures out which staff members should report to him. D.A supervisor tells her team the tasks they need to complete.

D.A supervisor tells her team the tasks they need to complete.

How can hiring and firing present conflicts of interest for HR managers? A.HR managers may feel that one employee deserves a promotion more than another. B.HR managers may secretly hope that an applicant does poorly in an interview. C.HR managers may not be sure how to comply with a complicated employment law. D.HR managers may feel pressured to hire friends and family members over strangers.

D.HR managers may feel pressured to hire friends and family members over strangers.

Which is an example of an ethical dilemma that human-resources managers may encounter? A.Developing a pay scale for employees B.Promoting a qualified employee C.Recruiting job candidates online D.Hiring a friend and family member

D.Hiring a friend and family member

What is an important question that a manager must consider when hiring a new employee? A.What are the company's product quality standards? B.What is the company's vision? C.How should the workload be distributed? D.How will the company compensate this worker?

D.How will the company compensate this worker?

Which is a situation that demonstrates the use of technology to recruit employees? A.A training manager distributes CDs containing the company policy manual during orientation. B.The Cohen Corporation sends application forms to potential job candidates. C.A human resources manager prints review forms from a computer printer. D.The TRN Company posts its current job openings on its website.

D.The TRN Company posts its current job openings on its website.