Business Writing Final Exam
According to the communication styles, select the order from least amount of audience participation to most audience participation. A. Sell, tell, consult, join B. Join, consult, sell, tell C. Tell, sell, consult, join D. Tell, inquiry, consult, control
C
If the quotation has more than 40 words, use a block quotation. Begin the quotation on a new line and indent a half-inch from the left margin. Include quotations marks, double-space the entire quotation, and at the end of the quotation, provide citation information after the final punctuation mark. True False
False
In APA format, only Times New Roman font size 10 or 12 is allowed. True False
False
Select the proper format for the running header on the title page. A. Running head: TITEL OF YOUR PAPER B. TITLE OF YOUR PAPER C. Running header: TITLE OF YOUR PAPER D. Running head: Title of Your paper E. No running header on the title page.
NOT C or B, d?
The reference list uses the hanging indent format with the first line flush left and the remaining lines indented 5 spaces. This is the opposite of the indentation in a traditional paragraph. True False
True
Associating yourself with or citing authoritative sources is known as what technique for credibility? A. Expertise B. Image C. Ranking D. Common Ground
a
Between each paragraph there should be A. no extra spacing, just a line return B. two extra line returns C. three extra line returns D. a page break
a
In the Consult style, the writer is A. Conferring B. Instructing or Explaining C. Collaborating D. Persuading or Advocating
a
The five factors, based on social power theorists French, Raven, and Kotter, that affect your credibility as a writer are: A. Rank, Goodwill, Expertise, Image, and Common Ground B. Goodwill, Intent, Desire, Image, and Contrast Ability. C. Rank, Knowledge, Expertise, Authenticity, and Common Ground. D. Power, Knowledge, Expertise, Form, and Style.
a
"As a result of reading this letter, my client will sign the enclosed contract" is an example of the A. consult communication style B. sell communication style C. bait and switch communication style D. tell communication style
b
Decision-makers, opinion leaders, and gatekeepers are referred to as A. the secondary audience B. key influencers C. beneficiaries D. hidden audiences
b
Using the default margins in Word meets APA guidelines. This means that margins should be a minimum of one inch on: A. The left side of the page. B. All four sides of the page. C. The top and left sides of the page only. D. The left and right sides of the page only.
b
Why is Wikipedia not an acceptable source for an APA paper? A. It is unacceptable as a source because websites are not allowed to be used as a reference in APA format. B. It is unacceptable as a source because Wikipedia is open-source editable and, thus, is not academically reliable.
b
To avoid plagiarizing, you should: A. Give proper attribution to all sources, and know how to quote correctly B. When paraphrasing, rewrite statements completely in your own words. C. Proofread carefully. D. All of the above.
d
In a 5th level heading, the text should be centered in all upper case letters. True False
false
The perception of you, as the author, does not have much of an impact on how you should communicate with the audience. The writer should select the style they like the best. True False
false
The reference page should not only list the sources cited directly in the paper, but also every source I read during my research, to avoid plagiarism. True False
false
Underlining may be substituted for italics to distinguish or emphasize words, to indicate foreign words, or to identify words being defined. True False
false
When using the tell communication style, the writer is looking for the audience's opinions. True False
false
You should not collaborate, as a group, on the outline or idea chart and main headings before anyone starts drafting the paper. True False
false
Every sentence ending punctuation mark should be followed by A. 3 Spaces B. 1 Space C. No Spaces D. 2 Spaces
not b, d?
"Common knowledge" information does not need to be cited in-text and referenced on the reference page. True False
true
A quotation of more than 40 words is considered a block quotation and needs special formatting. True False
true
Eye contact is an important part of nonverbal communication. It gives the presenter the ability to connect with the audience and read their reactions. True False
true
If the quotation is less than 40 words, incorporate the quotation into the text and place quotation marks round the quotation. Cite the source immediately after the quotation and continue with the sentence. True False
true
This is the proper way to format a block quotation: Remove quotation marks, indent one-half inch from the left margin, double space the quotation, and include the citation at the end. True False
true
When there is not author for a web page, the title moves to the first position of the reference entry. True False
true
When working in groups, it is important to agree on guidelines and ground rules before you start the writing process. True False
true
You should use the tell/sell communication style when you have sufficient information, do not need others opinions and want to control the message content. True False
true
