BUSMHR 3200 Practice Exam 1

________ is the extent to which a job enables an individual to experience freedom, independence, and discretion.

Autonomy

Which of the following is Step 1 in the three steps of the applied approach to problem solving?

Define the problem

A computer animation company incurs heavy losses due to high competition. In a survey, most of the employees reveal that they are unaware of the platforms used by the competitors and that they lack knowledge of the latest technology in the field. In this scenario, which HR function must be given utmost focus to match the skills of their competitors?

Development

Lorenzo, a new lawyer at Hughes, Hernandez, and Long, is under pressure to maximize his billable hours. If he doesn't bill enough hours, he will receive negative performance reviews and is likely to lose his job. Lorenzo starts rounding up the minutes on each of his phone calls and meetings to the next 10-minute level. This is an example of

Ill-conceived goals

________ occurs when we hold others less accountable for unethical behavior when it's carried out through third parties.

Indirect blindness

The person-situation distinction allows you to consider unique individual factors as well as situation factors that might be the source of the problem. If an employee leaves because his or her job has become boring and less meaningful, this reflects a(n) ________ factor.

Individual

Which of the following is the most fixed of a person's individual differences?

Intelligence

The final step of the three-step approach of the organizing framework is

Make recommendations

Which of the following is not a soft skill?

Operations

________ is the extent to which an individual identifies with an organization and commits to its goals.

Organizational commitment

For a hospital to be successful, it needs nurses, physicians, and a variety of technicians. A hospital that attracts and keeps the best of these human resources has an advantage over other hospitals. From the perspective of human resource management, what does it mean to say that these workers are "rare" resources?

People with high levels of the skills and knowledge needed for success in a given position are uncommon.

Interpersonal skills involve all of the following except

Teamwork

Which statement about employee records maintained by organizations is true?

They are maintained such that employees' privacy is ensured.

What is true of human resources?

They help in achieving sustainable competitive advantage.

Danny is convinced that the new recycling program implemented at his company is worth the extra effort of sorting his waste. He believes in this so strongly that he reminds everyone in the department that they should all get on board and gives an extensive presentation at the monthly meeting. Danny values

Universalism

Schwartz's model suggests that

Values may conflict with each other

Different motivators are needed for employees working at small firms. These include all of the following except

a "one style fits all" approach.

Noel says, "I can type 70 words per minute with no errors." He is expressing

a high self-efficacy

Which of the following is not an example of a hygiene factor in Herzberg's motivator-hygiene model?

advancement

People with __________ often see the causes of events in their lives as due to luck or other environmental factors.

an external locus of control

What form of diversity management is an organization adopting when it assumes that all diverse people will learn to fit in or become like the dominant group?

assimilation

Dalena, a human resource professional, meets with her supervisor to discuss her career plans. Applying the SHRM competency model, her supervisor says that Dalena has strong technical expertise but could advance in her career by developing her leadership competencies. Based on the competency model, which competencies should Dalena focus on acquiring?

behaving consistently with the organization's culture and encouraging people to collaborate

Personal attitudes affect ________ via ________.

behavior; intentions

You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting the smoker. Your intention reflects the __________ component of your attitude toward people smoking on campus.

behavioral

A publishing company is beginning work on its goal of sustainability. The firm starts by recruiting highly qualified HR professionals, who implement a new series of employee training programs. In doing this, how is the company trying to achieve sustainability?

by focusing on the development and empowerment of employees

Harold Kelley hypothesized that people make causal attributions by observing

consensus, distinctiveness, and consistency.

_______ are the statistical measurements of populations and their qualities (such as age, race, gender, or income) over time.

demographics

Which of the following is not a content theory of motivation?

equity theory

If a person views a situation as having high consensus, high distinctiveness, and low consistency, he or she is likely to make an attribution of

external causes

Spatial intelligence is likely to be most valuable to a

fighter pilot

The organizational dimensions of diversity include all of the following except

income

Core self-evaluations represent a broad personality trait comprised of all of the following except

interpersonal intelligence

The potential to understand and regulate yourself is ________ intelligence.

intrapersonal

Which of the following is not an element of emotional intelligence?

intrapersonal intelligence

Self-determination theory focuses on the needs that drive ________ motivation.

intrinsic

The nine HR success competencies fall into four competency clusters. They are technical, business, interpersonal, and

leadership

Which of the following is not one of the basic dimensions of the Big Five personality dimensions?

locus of control

A person will experience ________ when his or her outcome to input ratio is less than that of a relevant comparison person.

negative inequity

________ programs help employees to integrate, assimilate, and transition to new jobs.

onboarding

If your goal is to do well in school and graduate on time and with honors, you are likely to experience __________ emotions such as joy, gratitude, pride, satisfaction, contentment, and relief.

positive

A person who has a ___________ is relatively unconstrained by situational forces and effects environmental change.

proactive personality

Marie works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Marie's beliefs represent a(n)

psychological contract

Manuel works for ABC Corporation. He feels quite comfortable expressing his opinions about a wide variety of issues facing the company without fear of reprisal. This reflects ABC's

psychological safety

Stage 1 of social perception is

selective attention/comprehension.

With only five years left until his planned retirement, Edward was quite upset when he was removed from a project team comprised mostly of Millennials. It is quite possible that the Millennials were reacting to a __________ of older workers.

stereotype