Buss Final-Ch17
The power to force compliance by means of psychological, emotional, or physical threat
Coercive power
The personal power that accrues to someone based on the information or expertise they possess. In general, people who are both leaders and managers tend to have a lot of expert power.
Expert power
Power granted through the organizational hierarchy; the power defined by the organization to be accorded to people occupying particular positions. Authority!
Legitimate power
The ability to affect the behavior of others
Power
The personal power that accrues to someone based on identification, imitation, loyalty, or charisma
Referent power
The power to give or withhold rewards, such as salary increases, bonuses, promotions, praise, recognition, and interesting job assignments, and also informal rewards
Reward power
Mika was promoted to manager based on her display of great self confidence and her intelligence. The assumptions under which Mika received her promotion are based on the usefulness of ___ in predicting who will make a good leader. a. leadership behaviors b. leadership traits c. leadership style d. leadership challenges e. none of these choices
a
___ leadership is a contemporary perspective that focuses on a leader's personality and ability to inspire loyalty and enthusiasm. a. charismatic b. entrepreneurial c. symbolic d. integrative e. participative
a
which of the following is a leader behavior model? a. Michigan studies b. Path-goal theory c. substitutes for leadership theory d. Vroom-Yetton-Jago model e. Fiedler's contingency model
a
which of the following is the form of political behavior in which people try to enhance their image in the eyes of others? a. impression management b. inducement c. creation of an obligation d. persuasion e. coercion
a
Subordinate characteristics that may neutralize leadership include all of the following EXCEPT: a. competence b. external locus of control c. experience d. need for independence e. professional orientation
b
The Michigan studies concluded that the best leader is: a. job centered b. employee centered c. neither job nor employee centered d. contingent on the situation e. charismatic
b
Which of the following is not a type of power? a. legitimate b. empathic c. coercive d. referent e. expert
b
Which of the following leadership models suggests that leaders have different working models suggests that leaders have different working relationships with the better performers among their subordinates than they do with the others? a. path-goal b. leader-member exchange c. Vroom-Yetton-Jago d. Substitutes for leadership e. life cycle theory
b
According to path-goal theory, a leader cannot change the personality of a subordinate, so the primary function of the leader is to: a. determine how much to let subordinates participate in the decision-making process b. create a match between leader style and situational favorableness c. make organizational rewards available and show employees what behavior will be effective in getting those rewards d. evaluate the personal characteristics of the employees and select a group that will work well together e. identify people for leader development
c
What is the basic assumption of situational approaches to leadership? a. increasing worker job satisfaction through considerate leadership will get the best results b. initiating structure for employees so they know exactly what needs to be done will be most effective c. the appropriate leader style will vary from one set of circumstances to another d. effective leaders can be identified by certain traits that are situationally specific e. some factors make leader behavior unnecessary
c
When Pamela Forbes Lieberman took over TruServ, it was on the verge of bankruptcy, with spiraling debt, a top heavy hierarchy, and outdated management. Now debt and inventory are down, as is payroll expense, and TruServ met SEC filing requirements. Which of the following BEST describes Forbes Lieberman in this role? a. directive leader b. participative leader c. transformational leader d. supportive leader e. task oriented leader
c
According to the text, which of the following behaviors is NOT a type of interpersonal interaction occurring in organizations? a. professional b. personal c. positive d. predictive e. negative
d
The presence of highly capable employees and an indifference toward rewards will: a. increase subordinate maturity b. make it necessary for a leader to be more supportive c. require the leader to be more directive d. neutralize leader behavior e. have little impact on required leadership
d
When people use power and other resources to obtain what they want in an organization, they are said to be engaged in: a. motivation b. leadership c. directing d. political behavior e. manipulation
d
Leadership is: a. a process b. a property c. using influence to shape behavior without using force d. a set of characteristics found in people who are leaders e. all of these choices
e
The reinforcement theory of motivation is the basis for using: a. information distortion b. legitimate requests c. inspirational appeals d. personal identification e. instrumental compliance
e
Workplace bullies use sarcasm, humiliation, and fear to influence others. This is a form of ___ power. a. expert b. legitimate c. referent d. referent d. reward e. coercive
e
managers and leaders differ in: a. how they create an agenda b. how they achieve the agenda c. how they execute plans d. the type of outcomes they achieve e. all of these choices
e
strategic leaders: a. understand the organization b. understand the organization's environment c. recognize the organization's current alignment with the environment d. work to improve the organization's current alignment with the environment e. all of these
e
which of the following is a factor that may neutralize or substitute for leadership? a. routineness b. availability of feedback c. intrinsic satisfaction d. formalization e. all of these choices
e
