C393 Kaplan Practice IT Test Pt. 2

Steven wants to upgrade the RAM in his gaming system. Which features are important considerations before he adds memory modules to a computer's system board?

-Access speed -Parity Adding new memory modules with access speeds and parity settings different from those of existing modules on the same memory bank can cause intermittent system failures.

Which TCP/IP configuration information must a computer on a network have before it can communicate with the Internet?

-Default gateway -TCP/IP address -Subnet mask

You have a color laser printer that is connected through the network and is managed by a Windows Server 2008 print server. A user has requested that he be allowed to print to the color laser printer. You need to create a permanent connection to the printer. During printer setup at the user's computer, which factors can you use to connect to the printer?

-IP address -Host name

You have decided to enable overclocking to increase the performance of a computer. On which computer components can you specifically enable overclocking?

-Processor -RAM -System bus

The research department has decided to purchase a new dot matrix printer for department-wide use. Which components are normally found in these printers?

-Ribbons -Tractor feeds

You are installing a new fiber-optic network. Which connectors are used in this type of network?

-SC -ST ST and SC connectors are two of the most popular for fiber-optic cabling

Your organization is encouraging all users that have been issued corporately owned iPhones based on iOS 13 to put the phones in Airplane Mode when the battery is running low. Which of the following is NOT disabled when an iPhone is placed in Airplane Mode, by default?

-Siri -GPS

You use a computer named Wkst1 on a TCP/IP network, which is installed with an application that uses UDP to send a file from your computer to a computer named Wkst2. Data collisions occur, and several data packets are lost during transmission. What will most likely occur as a result of losing the packets during transmission?

-The protocol will drop the packets -The application will automatically retransmit the packets

Which serial communication standards provide hot-swap capability?

-USB -IEEE 1394

You have purchased a program that requires a joystick. Which of these types of computer ports could allow you to attach a joystick?

-USB port -DA-15 port most joysticks use a DA-15 connector, but joysticks are compatible with the USB standard are also commercially available

What are the two most important factors to consider when selecting a replacement power supply for a desktop computer?

-form factor -output capacity in watts

A department manager reports that one of her department's printers is printing fuzzy or low-quality print. Which conditions contribute to this problem

-high humidity -damp paper

A technician is dispatched to troubleshoot a user's computer. After performing diagnostics, the technician determines that drive thrashing is occurring. What are the factors that can affect this?

-paging file -memory -hard drive -running processes drive thrashing occurs when an excessive amount of data is moved between physical RAM and the paging file

mother board form factors when installing/upgrading on an existing computer

-physical size -power supply

You frequently operate your Windows 7 portable computer on battery power when you are traveling. When you use battery power, your Windows 7 computer is configured to enter standby mode after 15 minutes of inactivity. Which components are turned off in this mode?

-the monitor -the hard disk

You are troubleshooting a problem with a printer attached to a Windows computer. Several print jobs are queued and the printer is online, but the print jobs are not printing. Which two conditions could cause the problem?

-there is a problem with the spooler -Printing is paused

The steps in the troubleshooting process:

1. identify the problem 2. establish a theory of probable cause 3. test the theory to determine the cause 4. establish a plan of action 5. evaluate the results 6. document: findings, actions, and outcomes

You need to install several USB devices on a server. You have been asked to attach USB hubs to the computer. Only one USB port is available. How many devices can you connect using the single USB hub?

4

ns

7 is faster than 60 ns

A user has been given an inkjet printer that connects locally to this desktop computer. What does this printer use to push ink onto paper?

A piezoelectric crystal

A user reports that his dot matrix printer is printing dark and clear on the left side of the paper but that the print is very light on the right side of the paper. What should you do to correct this problem with the printer?

Adjust the platen

A user complains that the pointer movement on his laptop computer is very erratic. What should you do?

Adjust the touchpad sensitivity do this first to see if it reduces erratic movement

Your organizational policy requires that users sync their mobile devices with the cloud at least once a week. Which of the following types of data can be synchronized to the cloud?

All of the above; calendar, pictures, documents

You were recently hired as an IT technician. The IT supervisor informs you that many of the desktop computers have Advanced Technology Extended (ATX) motherboards. Which of the following statements is TRUE for these computers?

An ATX motherboard can support a maximum of seven expansion slots.

You perform several hardware upgrades on a user's computer. You notice that the computer has an AMI BIOS. After completing the upgrades, you boot the computer. You hear seven short beeps. Which component should you check?

CPU

You need to install a network that uses cable that can operate at up to 10 gigabits per second (Gbps). Which cabling should you use?

Cat6

Which term refers to a cloud infrastructure that provides services to many related organizations?

Community cloud

Recently, you had to have the nozzle gate in an inkjet printer replaced. What is the function of this component?

Controls whether ink is flowing from the ink cartridge

Question 67 :You are the network administrator for Nutex Corporation. You have configured a wireless network for a group of users to provide Internet access. However, users complain that they are facing intermittent loss of wireless connection. You have verified the hardware and software configuration of both your Asymmetric Digital Subscriber Line (ADSL) modem and wireless router and your DSL line from the Internet Service Provider (ISP). What could be causing your problems?

Cordless phones same GHz range as wireless devices, and can cause interference

You administer a TCP/IP network. You want to enable the hosts on your network to be automatically configured with IP configurations such as an IP address, subnet mask, and default gateway address. The IP configurations should be leased to the clients for a limited period. Which protocol should you use to accomplish this task?

DHCP You can use DHCP to configure such IP settings as IP address, subnet mask, and default gateway address. Typically, DHCP information is leased to a client for a limited period.

Which of the following server roles is responsible for the assignment of IP addresses?

DHCP server

Users are having trouble accessing resources by computer or host name. Which device is likely causing the problem?

DNS server If users are having trouble accessing resources using their host names, there is a problem with the DNS server.

DVD+R DL

DVD drive that is capable of storing the most data

platen in dot matrix printers

Dot matrix printers use a platen (rubberized roller) to hold the paper in place and to help advance the continuous paper on which it prints. If the platen does not hold the paper evenly, the print will appear lighter as you move across the page. Adjusting the platen usually solves the problem.

You must purchase new RAM to install in a computer. The company policy states that RAM must be able to detect both single-bit and multi-bit errors. Which component should the RAM you order have?

ECC (error correction code)

Which of these terms refers to a foundation service upon which the other two foundation services are built?

IaaS

A user contacts you regarding his mobile device. He wants to ensure that his mobile device automatically synchronizes with his desktop computer. In addition, he wants to make sure that the synchronization occurs wirelessly at the fastest speed possible. What should you tell him to do?

Implement push synchronization over an 802.11 connection push is automatic, pull requires that it be started by a user

You are trying to help your customer connect a Universal Serial Bus (USB) 3.0 printer to her laptop and desktop computer. The laptop computer has only USB 1.1 ports and PCIe slots available. What would be the most logical and affordable option to recommend to her?

Install a USB 3.0 card in the PCIe slot

You are responsible for managing the virtual computers on your network. Which guideline is important when managing virtual computers?

Isolate the host computer and each virtual computer from each other reminder: hypervisors allow a physical computer to host multiple virtual machines

Your company has recently purchased cabling that has a rating of "plenum." What does this indicate about the cable?

It will not produce toxic gas when it burns

After performing several upgrades on a computer, the user reports that he is having trouble with an overheating problem. You want to make recommendations to help prevent the computer from overheating during use. What should you recommend?

Keep the computer cover closed and secured keeping it secure prevents overheating because it maintains the desired airflow cooling circulation pattern through the computer

An instructor is describing a component that is always located on the CPU and accelerates the processing of instructions. Which component is being discussed?

L1 Cache L2 located by motherboard

Which protocol is used by Active Directory?

LDAP

You need to implement a RAID level that duplicates a partition on another physical disk, providing two identical copies of the data. Which RAID level should you use?

Level 1

Your company has both a wired and a wireless network. You have been asked to increase the security of the wireless network. Which of the following options should you implement?

MAC filtering it is a way of increasing security in a wireless network with this filtering the MAC address of each NIC that attempts to connect is checked

You have deployed several 802.11b wireless networks at your company's location. Recently, users complained that they were having trouble connecting to the wireless networks. After troubleshooting, you determine that each wireless network is using different non-overlapping channels. You suspect that the problem is being caused by interference. Which device can cause interference with the WLANs?

Microwave ovens They operate that the 2.5GHz frequency band and cause interference in areas where 802.11b WLANs are deployed

Which printer upgrade option allows a printer to act as a standalone printer on a network?

NIC Network interface card (NIC) is installed so the printer can act as a standalone printer on a network

Which of the following might you find on a network in a legacy system?

NetBEUI protocol was discontinued with the introduction of Windows XP

You are teaching a class on computer hardware to new IT technicians. You are discussing the component on an Advanced Technology eXtended (ATX) motherboard that supports communication between the central processing unit (CPU) and random access memory (RAM). Which component provides this functionality?

Northbridge chip The Northbridge chip (also referred to as the north bridge) supports the communication between the RAM and the CPU

You are responsible for managing a host computer that hosts several Windows 8.1 virtual computers. You need to install the latest patches for the operating system. Where should you install the patches?

On both the host computer and all Window 8.1 virtual computers

You need to replace a computer's power supply. When you purchase the new power supply, you notice a single 6+2 pin power connection. For which device type is this connection intended?

PCI Express devices

You are teaching a class for new IT technicians. As part of the unit on central processing units (CPUs), you discuss the architecture used to build CPU sockets. Which architecture should you cover?

PGA CPU sockets are built on the Pin Grid Array and Land Grid Array such sockets an be identified by their square shape and white color

Which of these cloud services typically provides the hardware and software necessary for application development?

PaaS

Which CPU cooling method should you implement when other convective methods will not work?

Peltier cooling A Peltier device gets colder when voltage is applied. A convective method of CPU cooling works by moving heat from the CPU to the cooler surroundings.

A user contacts you stating that he can no longer print to a network printer. While troubleshooting the issue, you suspect that the printer's IP address has changed and is causing the printing problems. What should you do to test your theory?

Ping the printer from the user's computer

A user contacts you regarding a problem with his laptop's keyboard. Several keys have stopped functioning. This problem occurs in multiple applications, even after rebooting the computer. What should you have the user do FIRST?

Plug in an external keyboard to ensure the problem is with the internal keyboard

For what purpose have IP addresses in the 192.168.0.0 through 192.168.255.255 range been reserved?

Private networks

While performing routine maintenance on your company's firewall, you discover that port 3389 is open. Which service uses this port?

Remote Assistance

You are the system administrator for your company. You are troubleshooting a network computer that displayed the following error message: "Boot Error Press F1 to Retry". What should you do to fix the problem?

Restore the master boot sector

You are a desktop engineer for Verigon Corporation. Gloria requires a PCI network interface card and a PCI sound card installed in her computer. Her computer has three PCI slots, two of which contain the video card and the modem, respectively. Which card should you use to attach both the PCI network interface card and sound card to the computer?

Riser card A riser card is an expansion card that can be directly connected to the motherboard on a PCI or ISA slot. Riser cards have several slots to hold additional cards, such as PCI or ISA, that work in parallel with the motherboard

You have just replaced the ink cartridge in an inkjet printer. What should you do immediately after this?

Run the print alignment program

You wish to send encrypted emails. What option should you enable?

S/MIME

A user contacts you regarding his front panel connectors on his PC. He wants to plug a device into one of those ports. Which of the following are you LEAST likely to see as a front-panel connector on a motherboard?

SCSI port

A user has recently moved to the United States from the United Kingdom. He contacts you asking how to switch his desktop computer to the appropriate voltage. What should you tell him to do?

Slide the voltage switch on the side of the power supply to the appropriate voltage.

Randy wants to know the cost differences between several hard drives for his laptop. He knows that flash memory can serve as a hard drive, but he needs to know what type of drive to order. What should you tell him to purchase?

Solid-state drive Solid-state drives are similar to flash drives, which have no moving parts.

Your company implements a new policy that all computers must use drive-level encryption for security. You want to enhance the security provided by BitLocker. What should you enable?

TPM Trusted Platform Module (TPM) enhances the security provided by BitLocker

A user contacts you stating that his laptop is making a weird buzzing noise. When you examine the laptop, you notice that the buzzing noise is coming from the bottom of the display assembly. Which device should you probably replace?

The inverter board The buzzing noise can be a sign that the inverter board is failing. When the inverter board fails, the image on the screen will be dim or dark, even when you adjust the brightness settings.

Your computer has been operating without problems for some time, but on your most recent startup, nothing appears on the monitor screen. The lights for the keyboard, floppy drive, and hard disk flash at startup. Your computer has an American Megatrends, Inc. (AMI) BIOS program, and the computer generates one long beep followed by eight short beeps at startup. Which item is most likely to be defective?

The video card

You have a desktop computer that supports both IEEE 1394 and USB 2.0. You are purchasing some devices that will connect to these ports. Which characteristic distinguishes the two ports?

USB supports more devices on a single bus Remember that both are hot swappable

Jane is responsible for making sure her team has all the items it needs when traveling for business. One of her users has a laptop with no active Ethernet port. Which accessory should she purchase for that team member?

USB-to-RJ-45 dongle acts as a replacement to an Ethernet connection

You want to enable Hyperthreading (HT) technology in your computer that has an older processor. When you check the BIOS settings, you observe that the HT option appears dimmed. What should you do to enable the HT option in the BIOS?

Upgrade the processor.

You have determined that several computers on your company's network need to have the BIOS updated. Which of the following changes to your computer would MOST likely require that you flash a computer's BIOS afterward?

Upgrading the CPU

A user notifies you that the monitor on her notebook computer is not displaying anything. What should you do FIRST?

Use the Fn key to toggle to the internal video display user accidentally hit the f4 key and prevents internal monitor from displaying an image you should not plug in an external monitor to test the external output since the monitor on a notebook computer does not use one

You have a bootable DVD that includes virus-scanning software. However, when you insert the DVD into a computer's DVD drive and reboot the computer, the computer still boots normally. What is the problem?

You need to change the BIOS boot order. The computer will not boot using the bootable CD because the hard drive has a higher boot priority than the DVD drive

Susan called the help desk to ask about which type of BIOS password she should configure to restrict access to the BIOS setup program. Which password type would you explain?

You should configure the supervisor password to restrict access to the basic input output system (BIOS) setup program. Modern computers use two passwords, namely the user password and the supervisor password, to restrict access to a computer and to protect the CMOS settings within the BIOS. The supervisor password restricts access to BIOS settings to ensure that unauthorized users are not able to change the BIOS settings.

Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.)

a technology that detects the failing hard drives through analyzing the hard drive

ping

a tool that can be used to test the connection between two computers

BIOS

anything related to booting

-t ping

cause ping command to continue sending messages until interrupted

-a ping

cause ping command to display host name of IP address you are pinging

-f ping

cause ping command to send messages without fragmenting the messages

inkjet

clean heads

thermal

clean heating element

Collation

determines how the individual pages within a multiple-page document are printed when you print multiple copies of the document

You are setting up a network for a new company. Management is primarily concerned with EMI or signal capture. Which network medium is the least susceptible to these issues?

fiber optic virtually impossible to intercept signals on a fiber optic cable without interrupting it

DIMM

has 168 pins

MAC (media access contol)

is an address that is a unique number that is assigned to a network interface card (NIC) when the card is manufactured

You suspect that a hacker has compromised a computer using one of its open ports. Which command would allow you to view the open ports on the computer?

netstat netstat allows you to view open ports on the computer net use command connects or disconnects shared resources

calibrating the printer

not part of routine maintenance for dot matrix printers.

Which type of address does a hardware vendor assign?

physical device address this address is also referred to as the media access control (MAC) address

Andrew works for a local law firm's help desk and is getting complaints that employees cannot access the company's intranet site. What is the first tool he should use?

ping

deflection yoke of LCD screens

placed around the cathode ray tube (CRT) neck and creates a magnetic field that controls the direction of the electron beams guides the electron beams to strike the proper position on the screen

Which cloud computing term refers to a feature that allows a provider to dynamically adjust resource allocation, based on demand?

rapid elasticity

impact

replace ribbon

laser

replace toner

out of these three which is the fastest bus speed: -sata 3 -sata 1 -sata 2 -IEE 1394 FireWire

sata 3 (6 gigabit per second) (IEE is only 100Mbps)

diffuser in LCD screen

takes the points of light and uniformly spreads them out over the entire area of the display

You are replacing several laptop components to upgrade a customer's laptop computer. Which device ALWAYS involves the detaching and reattaching of antenna connectors?

the wireless card

On a network that you administer, you cannot use a Windows computer named Wkst1 to connect to an Internet host with the fully qualified domain name (FQDN) www.transoft.com. You want to determine whether a WAN link between Wkst1 and www.transoft.com is down. You know that data normally passes through 10 hops in transit from Wkst1 to www.transoft.com. Which command should you use to test connectivity?

tracert www.transoft.com tracert helps determine whether a WAN link is broken

-v ping

will specify the value of the Type of Service (TOS) in the IP header for the messages sent