Case Analysis Module 1 HW

Trends in the external labor force affect a company's A. internal work force. B. bottom line. C. ability to expand operations. D. sales forecasting. E. safety requirements.

A. internal work force.

Today's workplaces often bring together employees representing three or four generations of workers. Which generation of workers tends to be pragmatic and cynical with well-developed self-management skills? A. Generation Y B. The Silent Generation C. Millennials D. Generation X E. Baby Boomers

D. Generation X

Over the next decade, which of the following will be the fastest-growing age group in the U.S. workforce? A. 55 and older B. 25-54 C. 16-24 D. 16 and younger E. None of the answer choices are correct.

A. 55 and older

In addition to notifying the HR department of an instance of discrimination based on race, color, religion, sex, or national origin, some employees may also contact the __________ to file a claim. A. EEOC B. NLRA C. NLRB D. FCC E. FMLA

A. EEOC

Jackson and Martinez are most concerned about the impact of the claims of discrimination. The employee who filed a claim based on age discrimination under the Age Discrimination Act must be A. at least 40 years old. B. 18 years old. C. 65 years old. D. 41 years old. E. 25 years old.

A. at least 40 years old.

Of the top 10 knowledge categories required for HR managers, which one is the least important to possess? A. media production B. mathematics C. clerical procedures D. human behavior E. customer service

A. media production

While creating the new harassment and discrimination policies for the employee handbook, there were many questions raised. A new intern assisting the HR team asked who is covered by the Equal Pay Act. The HR director said, "The Equal Pay Act requires that both __________ employees performing equal jobs receive equal pay." A. young and old B. male and female C. Black and white D. new and veteran E. religious and nonreligious

B. male and female

Which of the following is not a trend in the composition of the U.S. labor force affecting HRM practices today? A. Required skills have shifted away from physical strength. B. Younger workers between 16 and 24 will be fewer. C. Fewer women are in the paid labor force than in the past. D. Older workers are staying in the workforce longer. E. Asians and other groups are the fastest-growing category.

C. Fewer women are in the paid labor force than in the past.

The cases filed at the Cross Company related to gender discrimination include one in which a 33-year-old sales representative was not selected for a promotion in spite of receiving excellent performance evaluations each year. She has worked for the company for more than 8 years while Jim, a 26-year-old, was selected for the position although he has only served the Cross Company for 18 months. Which of the following laws may apply to this case? A. Age Discrimination Act B. The Equity Act C. Title VII of CRA D. ADAAA E. Rehabilitation Act

C. Title VII of CRA

The general description of the job of HR manager includes A. providing high-level administrative support by conducting research and preparing reports. B. supervising and coordinating the activities of clerical and administrative support workers. C. maintaining functions such as employee compensation, recruitment, and personnel policies. D. interacting with customers and handling and resolving customer complaints. E. maintaining records of assets, liabilities, tax liability, and other financial activities.

C. maintaining functions such as employee compensation, recruitment, and personnel policies.

Which of the following would Megan find is the most important type of knowledge for an HR manager to possess? A. foreign language skills B. background in psychology C. personnel and human resources D. social media experience E. financial expertise

C. personnel and human resources

Which of the following would Megan not find on the Details Report as a core/essential task of an HR manager? A. serve as a link between management and employees by helping resolve work-related problems B. perform difficult staffing duties, including administering disciplinary procedures C. analyze compensation and benefits policies to ensure compliance with legal requirements D. contract with vendors to provide employee services, such as food service E. advise managers on organizational policy matters and recommend needed changes

D. contract with vendors to provide employee services, such as food service

What is the fastest-growing ethnic category in the U.S. workforce? A. White B. African American C. Asian D. Indian E. Hispanic

E. Hispanic

Megan finds that the occupation of an HR manager is considered to be in "Job Zone Four." This means that __________ preparation (education, experience, on-the-job training) is needed for this occupation. A. some B. little or no C. medium D. extensive E. considerable

E. considerable