CDC Vol. 3

31. (408) After completing the Air Mobility Command (AMC) Form 148/2, Boarding Pass/Ticket/Receipt, a. file both copies in the AMC Form 35. b. use it to brief passengers on important mission information. c. attach it to the in-flight meal request form as proof of payment. d. keep the passenger's copy until he or she enters the departure gate area.

B=b. use it to brief passengers on important mission information.

70. (420) When servicing an aircraft with potable water, you should fill the aircraft water tank until the a. flow meter reads 11 gallons. b. water discharges from the overflow fitting or to the requested capacity. c. flow meter zeroes out or until water discharges from the overflow fitting. d. water reaches the requested capacity or 11 gallons, whichever comes first.

B=b. water discharges from the overflow fitting or to the requested capacity.

23. (406) If a mission essential ground personnel (MEGP) passenger wants to travel on a specific mission that departs at 0800 Greenwich Mean Time (GMT), when is the latest time the MEGP can notify the Air Terminal Operations Center (ATOC) of that intention? a. 0700 GMT. b. 0600 GMT. c. 0500 GMT. d. 0400 GMT.

C=c. 0500 GMT.

38. (410) If you are loading passengers on a C-17 that departs at 1630, at what time should the last passenger be loaded on the aircraft to protect against mission delays? a. 1600. b. 1615. c. 1620. d. 1625.

C=c. 1620.

74. (422) Within how many minutes after aircraft departure must Air Terminal Operations Center (ATOC) personnel send the mission load report (MLR)? a. 10. b. 20. c. 30. d. 45.

C=c. 30.

53. (414) If you are at the station where a passenger reported a lost bag on 23 April 12, how much time do you have to find the lost baggage and update the remarks section on Air Mobility Command (AMC) Form 134, Mishandled Baggage Report before only the Baggage Service Center (BSC) will assume responsibility for the claim? a. 2 days. b. 3 days. c. 5 days. d. 10 days.

C=c. 5 days.

58. (415) In order to prevent damage, which item is placed on three-point dunnage, a 463L pallet dolly, or a suitable roller system? a. Net sets. b. Portable lavatory unit. c. Air transportable galley/lavatory. d. Electrical hotplates and insulated hot/cold jugs.=

C=c. Air transportable galley/lavatory.

13. (404) Which item is not needed when determining if a passenger is eligible to travel? a. Travel category and supporting documents. b. Travel restrictions clearances. c. Baggage allowances. d. Proper identification.

C=c. Baggage allowances.

10. (402) After checking passengers' border clearance and travel authorization documents for validity, currency, and completeness, what should you do if you discover items that need correction? a. Have them fax the documents to customs and border clearance officials in their destination country. b. Refer them to the Foreign Clearance Guide (FCG) for further information about travel restrictions. c. Brief them on what needs correction, where they go to get the corrections, and how to get there. d. Have them place their name on the applicable standby register for travel up to five destinations.

C=c. Brief them on what needs correction, where they go to get the corrections, and how to get there.

19. (405) During the task of determining eligibility for space-available travel, under which travel category may Uniformed Services members travel while on permissive temporary duty (TDY) orders for house hunting? a. Category I. b. Category II. c. Category III. d. Category IV.

C=c. Category III.

20. (405) During the task of determining eligibility for space-available travel, a retired Uniformed Services member may travel under a. Category II. b. Category IV. c. Category VI. d. Category VIII.

C=c. Category VI.

49. (413) When you are preparing an Air Mobility Command (AMC) Form 134, Mishandled Baggage Report, for a damaged bag, which of the following would represent a valid case number? a. 09-299. b. 09-501. c. D-009. d. P-009.

C=c. D-009.

86. (425) Which is not a function of capability forecasting? a. Monitor and clear explosives shipments. b. Accomplish aircraft capability schedules. c. Deliver documentation to and from the aircraft. d. Coordinate Special Assignment Airlift/Air Missions (SAAM/SAM).

C=c. Deliver documentation to and from the aircraft.

50. (413) When completing the Air Mobility Command (AMC) Form 134, Mishandled Baggage Report, which type of information will you provide in Section III, Damaged Baggage Report? a. Information of the person to whom the baggage was released. b. Calendar date and local time the security forces were notified. c. Description of the damage and estimated repair or replacement cost. d. Traffic Management Flight (TMF) address of where the baggage was forwarded.

C=c. Description of the damage and estimated repair or replacement cost.

91. (427) What hazardous material qualification must load planners have? a. Packer. b. Handler. c. Inspector. d. Technical specialist.

C=c. Inspector.

44. (412) When receiving baggage from a terminating flight in the baggage claim area, if you discover two unclaimed articles 30 minutes after the last passenger has claimed his or her baggage, what is your next step? a. Search the aircraft for the passenger who owns the baggage. b. Turn the articles over to the Traffic Management Flight (TMF). c. Mark them with the mission number and transfer them to the lost and found section. d. Mark them with the mission number, remove all baggage tags, and secure them in a locked area.

C=c. Mark them with the mission number and transfer them to the lost and found section.

93. (427) If you are conducting an inventory of the loose cargo in the bays, besides the warehouse location, aerial port of debarkation (APOD), transportation control number (TCN), and commodity/special handling code, what other information must you verify on each piece of cargo? a. Number of pieces, weight, and cube. b. Date received, type pack, and number of pieces. c. Number of pieces, weight, date received, priority, and cube. d. Date received, type pack, priority, number of pieces, weight, and cube.

C=c. Number of pieces, weight, date received, priority, and cube.

82. (424) What is the first step when giving a hazardous cargo briefing? a. Signing the brief sheet. b. Briefing the net explosives weight (NEW). c. Preparing yourself by learning about the load. d. Briefing the identification number of all hazards.

C=c. Preparing yourself by learning about the load.

54. (414) When you discover an unaccompanied bag, what must you do before you secure the baggage? a. Tag it with an Air Mobility Command (AMC) Form 20-D with the case number on the form. b. Send it to the Baggage Service Center (BSC) for tracer action within five days of finding it. c. Present it to customs officials for clearance and reflect this action on the AMC Form 134. d. Complete a mishandled baggage letter and place it inside the bag.

C=c. Present it to customs officials for clearance and reflect this action on the AMC Form 134.

83. (424) When giving the hazardous cargo briefing to the aircrew, where will you find information about what to do in case of emergency for each hazard? a. AMC Form 302, Cargo/Passenger Envelope and Checklist. b. AF Form 4080, Load/Sequence Breakdown Worksheet. c. Shipper's Declaration for Dangerous Goods. d. DD Form 2131, Passenger Manifest.

C=c. Shipper's Declaration for Dangerous Goods.

97. (429) At a minimum, how many copies of each manifest must load planning produce? a. Two. b. Four. c. Six. d. Eight.

C=c. Six.

32. (408) When preparing the Air Mobility Command (AMC) Form 148/2, Boarding Pass/Ticket/Receipt, how many copies will you complete and how are they distributed? a. One copy; to the passenger. b. One copy; for passenger service records. c. Two copies; one to the passenger and one for passenger service records. d. Three copies; one to the passenger, one for passenger service records, and one for the in-flight kitchen.

C=c. Two copies; one to the passenger and one for passenger service records.

22. (406) When a passenger is too large to be safely restrained in a single aircraft seat using a single seatbelt, handle him or her as you would a. a distinguished visitor. b. a Phoenix Raven passenger. c. a disabled passenger. d. an AMC mission mobility observer (MMO).

C=c. a disabled passenger.

95. (428) The maximum payload that can be carried over the most restrictive flight segment of a mission is called the a. reference datum line (RDL). b. mean aerodynamic chord (MAC). c. critical leg allowable cabin load (ACL). d. leading edge of mean aerodynamic chord (LEMAC).

C=c. critical leg allowable cabin load (ACL).

36. (409) When determining pet shipping charges, you will charge a passenger for one excess baggage piece when the combined container and pet weight a. exceeds 150 pounds. b. exceeds 140 pounds. c. does not exceed 70 pounds. d. ranges between 71 and 140 pounds.

C=c. does not exceed 70 pounds.

40. (411) If a commercial-contracted flight has been delayed for aircraft maintenance issues and will not be fixed until the next day, the carrier is responsible (at no cost to the passengers) to provide a. meals and lodging only. b. lodging, meals, and per diem only. c. meals, lodging, and transportation only. d. lodging, transportation, meals, as well as per diem.

C=c. meals, lodging, and transportation only.

89. (426) The Global Air Transportation Execution System (GATES) allows users to a. prepare commercial bills of lading. b. create airlift schedules and mission numbers. c. process, manifest, and track passengers and cargo. d. issue command and control (C2) responsibilities to work centers.

C=c. process, manifest, and track passengers and cargo.

81. (423) Information control ensures that documentation is distributed to respective terminal work centers and that originals are forwarded to the a. air terminal operations center (ATOC) senior controller. b. Headquarters Air Mobility Command (HQ/AMC) A4T. c. records and reports section. d. aircraft commander.

C=c. records and reports section.

39. (410) When you are downloading passengers off of a C-5, the first passenger you would allow to deplane would be a a. space-available passenger traveling on ordinary leave. b. space-required passenger traveling on emergency leave. c. space-available distinguished visitor traveling on ordinary leave. d. space-required passenger traveling on permanent change of station orders.

C=c. space-available distinguished visitor traveling on ordinary leave.

5. (401) What term is used to describe understanding the situation from the customer's perspective? a. Accountability. b. Reliability. c. Feedback. d. Empathy.

D=Empathy

2. (401) Which communication skill is one of the most difficult and neglected skills when communicating with people? a. Displaying proper telephone etiquette. b. Enunciating your words. c. Making eye contact. d. Listening.

D=Listening.

67. (419) If a C-17 blocks out at 0800, after what timeframe would aircrew be required to pick up their own meals? a. 0610. b. 0615. c. 0645. d. 0715.

D=d. 0715.

73. (421) How much water or solution do you use to rinse and fill the air transportable galley/lavatory (ATGL) waste tank? a. 39 liters. b. 11 liters. c. 39 gallons. d. 11 gallons.

D=d. 11 gallons.

11. (403) When making a flight information announcement about a departing flight that has been delayed, you should update passengers every a. 5 minutes. b. 10 minutes. c. 15 minutes. d. 20 minutes.

D=d. 20 minutes.

57. (414) If you sent a piece of RUSH baggage to Elmendorf AFB, Alaska, on 23 Apr 12 at 1400 and you have not received confirmation that they received the bag, when is the latest you should follow-up with them to receive confirmation? a. 22 Apr 12 at 1400. b. 23 Apr 12 at 1800. c. 24 Apr 12 at 1400. d. 25 Apr 12 at 1400.

D=d. 25 Apr 12 at 1400.

25. (407) Before space-available passengers can be entered into the space-available register, which form must they complete? a. DD Form 988. b. AMC Form 35. c. DD Form 1610. d. AMC Form 140.

D=d. AMC Form 140.

78. (422) The Air Mobility Command (AMC) Form 68, Aerial Port Movement Log may be used for any type of mission, with the exception of a. joint airborne and air transportability training (JA/ATT) missions. b. special assignment airlift missions (SAAM). c. AMC exercise or contingency missions. d. AMC channel missions.

D=d. AMC channel missions.

41. (412) When the following bags are presented to you for check-in, which one must be shipped as air freight because it exceeds authorizations for a space-required traveler? a. Sea bag weighing 60 pounds and 70 linear inches. b. Suitcase weighing 70 pounds and 60 linear inches. c. Duffel bag weighing 90 pounds and 50 linear inches. d. B-4 bag weighing 110 pounds and 80 linear inches.

D=d. B-4 bag weighing 110 pounds and 80 linear inches.

68. (419) After you have delivered meals to a C-5, who will stow those meals in the galley or air transportable galley lavatory (ATGL) storage areas? a. Aircrew members only. b. Fleet Service and maintenance personnel. c. Aircrew members and maintenance personnel. d. Fleet Service personnel and aircrew members.

D=d. Fleet Service personnel and aircrew members.

80. (423) Who is responsible for gathering, processing, and disseminating all information pertaining to air terminal operations? a. Data records section. b. Squadron commander. c. Processing control function. d. Information control function.

D=d. Information control function.

76. (422) Which part of the mission load report (MLR) lists the equipment that will be needed to on/offload cargo and whether security guards are required for the load? a. Part III: Cargo Breakdown - Special Interest Cargo. b. Part I: Aircraft Information - Payload Summary. c. Part III: Cargo Breakdown - Load Breakdown. d. Part IV: Load/Unload Remarks.

D=d. Part IV: Load/Unload Remarks.

96. (428) What must remain the highest priority when load planning cargo? a. Ease of offload at the downline station. b. Ease of onload at the onload station. c. Loadmaster preference. d. Safety of flight.

D=d. Safety of flight.

9. (402) When briefing passengers, if they have questions and you do not know the answer, what should you do? a. After attempting to look up the information, give your best educated guess. b. Refer them to the regulation that governs their travel. c. Provide them with the passenger terminal website. d. Seek help from your supervisor.

D=d. Seek help from your supervisor.

35. (409) When determining head tax charges for passengers, in which circumstance will you charge the tax for a passenger traveling from McGuire Air Force Base, NJ to Ramstein Air Base, Germany? a. Space-required passenger traveling on a military aircraft. b. Space-available passenger traveling on a military aircraft. c. Space-required passenger traveling on a commercial-contracted aircraft. d. Space-available passenger traveling on a commercial-contracted aircraft.

D=d. Space-available passenger traveling on a commercial-contracted aircraft.

34. (408) When preparing the Department of Defense (DD) Form 2131, Passenger Manifest, at a minimum, how many copies will you complete and how are they distributed? a. One copy; to the passengers. b. Two copies; one to the passenger and one for the destination station. c. Three copies; one accompanies the aircraft to its final destination, one for the station file records, and one to the aircrew. d. Sufficient copies will be made available for enroute, downline and terminating stations and all applicable border clearance agencies and retain one copy for station file.

D=d. Sufficient copies will be made available for enroute, downline and terminating stations and all applicable border clearance agencies and retain one copy for station file.

6. (401) Which should you not do when dealing with an angry passenger? a. Move them to another area so other passengers can be processed. b. Ask your supervisor for help if you need it. c. Remain calm and professional. d. Take their anger personally.

D=d. Take their anger personally.

63. (417) As a Fleet Service dispatcher, after you have completed and signed an Air Mobility Command (AMC) Form 244, Fleet Service Arrival/Departure Worksheet, who else needs to sign it before it can be given to the records section? a. An aircrew member. b. The air terminal manager. c. A flight kitchen representative. d. The Fleet Service shift supervisor.

D=d. The Fleet Service shift supervisor.

94. (428) The allowable weight an aircraft can carry is called the a. leading edge of mean aerodynamic chord (LEMAC). b. mean aerodynamic chord (MAC). c. reference datum line (RDL). d. allowable cabin load (ACL).

D=d. allowable cabin load (ACL).

52. (413) Once you have prepared an Air Mobility Command (AMC) Form 136, Baggage Mishandled Report File, the documents you must include before you send the file to the Baggage Service Center (BSC) are the original AMC Form 134, a. and baggage tags only. b. and boarding pass only. c. AMC Form 70, and boarding pass. d. copies of the boarding pass, baggage tags, or flight manifest.

D=d. copies of the boarding pass, baggage tags, or flight manifest.

88. (426) Intransit Visibility (ITV) provides commanders the capability to a. connect and replicate. b. enter data into feeder systems accurately. c. interface with X-MAN, Logistics (LOGMOD), and MANPER-B systems. d. determine if a force has reached its destination and is ready to perform its mission.

D=d. determine if a force has reached its destination and is ready to perform its mission.

27. (407) While selecting passengers for a flight, you would first select space-available passengers traveling on a. unfunded emergency leave. b. environmental morale leave. c. student orders to the academic location. d. emergency orders to the emergency location.

D=d. emergency orders to the emergency location.

14. (404) When checking the travel category to determine travel eligibility, one-way dependents and family members are authorized to travel in space-required status is when they are a. participating in school activities during the school year. b. traveling on temporary duty accompanied by the sponsor. c. unaccompanied on ordinary leave or traveling accompanied. d. issued official travel orders under emergency leave conditions.

D=d. issued official travel orders under emergency leave conditions.

17. (404) After determining travel eligibility for space-required passengers, to check travel clearances, you must determine if the passenger is eligible to travel to the destination by checking the required documents such as passports, visas, and immunization records for a. tendency, ingenuity, and deftness. b. suitability, reliability, and proficiency. c. capacity, presence, creativity, and ineffectiveness. d. presence, currency, accuracy, and completeness.

D=d. presence, currency, accuracy, and completeness.

1. (401) What are the two types of customers? a. Internal and external. b. Proximal and distant. c. Verbal and nonverbal. d. Outbound and inbound.

A= Internal and external

30. (408) If a passenger orders a meal, but is not required to pay for it, what should you enter in the "Meal Cost" block of the Air Mobility Command (AMC) Form 148/2, Boarding Pass/Ticket/Receipt? a. "No charge." b. "No meal." c. "Exempt." d. "0000.00."

A=a. "No charge."

65. (419) If a flight is leaving with a departure time of 0800, what is the latest time passenger service personnel can call in a tentative meal order for that flight? a. 0500. b. 0545. c. 0600. d. 0615.

A=a. 0500.

26. (407) While updating and maintaining the space-available standby listing on 23 Apr 09, which passenger with the following date of sign-up will you purge from the listing? a. 22 Feb 09. b. 25 Feb 09. c. 22 Mar 09. d. 25 Mar 09.

A=a. 22 Feb 09.

48. (413) A passenger has just reported a lost bag to you and you are preparing an Air Mobility Command (AMC) Form 134, Mishandled Baggage Report. How many copies of the form will you prepare and what is done with the original? a. 3; retain in the AMC Form 136 or forward it to the Baggage Service Center (BSC) after five days. b. 2; retain in the AMC F 136 or forward it to the BSC after five days. c. 3; attach to the number one article. d. 2; attach to the number one article.

A=a. 3; retain in the AMC Form 136 or forward it to the Baggage Service Center (BSC) after five days.

60. (416) When you are tasked to load non-expendable supplies on an Air Mobility Command (AMC) C-5, which form should you use? a. AF IMT 4128, Fleet Service Checklist. b. AF IMT 1297, Temporary Issue Receipt. c. AFTO Form 244, Industrial/Support Equipment Record. d. AMC Form 12-1, Air Transportable Galley/Lavatory (ATGL) Unit Checklist.

A=a. AF IMT 4128, Fleet Service Checklist.

99. (429) Which form do you attach to the manual manifest when the pallet header data is listed in the body of the manifest? a. AMC Form 39, Pallet Invoice. b. DD Form 2130-XX series load plan. c. AF IMT 4080, Load/Sequence Breakdown Worksheet. d. DD Form 1384, Transportation Control and Movement Document.

A=a. AMC Form 39, Pallet Invoice.

51. (413) When a passenger has reported a lost bag from a commercial carrier before he or she entered the Air Mobility Command (AMC) system, which form will you complete and provide to the passenger? a. AMC Form 47, Report and Disposition of Unaccompanied Passenger Baggage. b. AMC Form 136, Baggage Mishandled Report File. c. AMC Form 134, Mishandled Baggage Report. d. AMC Form 70, RUSH Baggage Report.

A=a. AMC Form 47, Report and Disposition of Unaccompanied Passenger Baggage.

56. (414) After you have determined who the owner is for a particular item, which two forms will you use to send it to them as soon as possible? a. AMC Form 57 and AMC Form 70. b. AMC Form 57 and DD Form 2131. c. AMC Form 70 and AMC Form 20-ID. d. AMC Form 20-ID and DD Form 2131.

A=a. AMC Form 57 and AMC Form 70.

18. (405) During the task of determining eligibility for space-available travel, which continental United States (CONUS) or overseas travel options may a dependent of military member use during emergency leave unfunded travel when accompanied by his or her sponsor? a. CONUS to CONUS. b. CONUS to overseas. c. Overseas to overseas. d. Overseas to CONUS.

A=a. CONUS to CONUS.

47. (413) If a passenger has just reported a mishandled bag to you but cannot provide the boarding pass or baggage claim checks, what is your next step? a. Cross-reference the passenger manifest to make sure the passenger was manifested on the flight. b. Tell the passenger to report to the baggage service center for mishandled baggage tracer action. c. Report the passenger to the security forces for making a false baggage claim report. d. Process the passenger's baggage claim without documentation.

A=a. Cross-reference the passenger manifest to make sure the passenger was manifested on the flight.

98. (429) Which form would you use when you need to manually manifest cargo? a. DD Form 1385, Cargo Manifest. b. DD Form 2130-XX series load plans. c. AF IMT 4080, Load/Sequence Breakdown Worksheet. d. Automated Air Load Planning System (AALPS) load plans.

A=a. DD Form 1385, Cargo Manifest.

79. (422) When completing the Air Mobility Command (AMC) Form 68, Aerial Port Movement Log, manually, at what point is the folder be closed out? a. Each day of the month at 2400 Greenwich Meantime (GMT). b. Last day of each month at 2400 local time. c. Each day of the month at 2400 local time. d. Last day of each month at 2400 GMT.

A=a. Each day of the month at 2400 Greenwich Meantime (GMT).

85. (424) After you have received the necessary cargo documents from load planning personnel to allow you to prepare the aircraft package (except for passenger boarding manifests), what must you do before delivering it to the aircraft? a. Make sure it is complete. b. File it in the station file copy. c. Have the duty officer make necessary copies. d. Send it to the records section for quality assurance.

A=a. Make sure it is complete.

15. (404) When verifying transportation authorizations for space-required passengers, what information should you check against the passenger's identification (ID) card if they are traveling on permanent change of station (PCS) orders? a. Name, grade, and solicit social security number. b. Unit, major command, and unit address. c. Dependent travel authorization and priority of travel. d. Signature of the unit commander and clear text address.

A=a. Name, grade, and solicit social security number.

75. (422) Which part of the mission load report (MLR) lists details on items such as human remains, registered mail, and re-icing and refrigerated shipments? a. Part III: Cargo Breakdown - Special Interest Cargo. b. Part I: Aircraft Information - Payload Summary. c. Part III: Cargo Breakdown - Hazardous Cargo. d. Part V: Fleet Remarks.

A=a. Part III: Cargo Breakdown - Special Interest Cargo.

61. (416) If you are servicing an arriving aircraft and notice a personal item left by a passenger, what action must you take? a. Turn it over to the passenger terminal's lost and found or Security Forces. b. Turn it over to the Customer Service Branch (CSB) so it can be shipped to the passenger. c. Drive the article to the passenger, who will be waiting at the baggage pick-up conveyor. d. Annotate the article in the statement block of the AF IMT 4128 and describe the action you took to recover it.

A=a. Turn it over to the passenger terminal's lost and found or Security Forces.

72. (421) You serviced the C-17 with the lavatory service truck (LST); the doughnut seal was faulty, and you came into direct contact with waste from the aircraft. You were wearing all required personal protective equipment (PPE). What actions should you take? a. Wash immediately and change clothes. b. Change clothes only; your PPE protected you. c. Call the ambulance to treat you for contamination. d. Change clothes and discontinue latrine service until the doughnut gets fixed.

A=a. Wash immediately and change clothes.

12. (403) When making a roll call announcement, which information should you give passengers first? a. Your rank, name, mission number, and destination of the flight. b. Operational details about the flight that may make them uncomfortable. c. To be travel ready and let them know when you change space-available categories. d. A brief explanation of the roll call process to include categories and date and time of sign-up.

A=a. Your rank, name, mission number, and destination of the flight.

100. (430) Air Terminal Operations Center (ATOC) personnel prepare the Air Mobility Command (AMC) Form 56, Rehandled Workload when a. an ATOC representative is required to make additional trips to an aircraft during extended delays, mission reroutes, or load or aircraft swaps. b. cargo is frustrated to Air Clearance Authority/Customer Service Branch (ACA/CSB). c. loads are returning to storage locations after the mission changes. d. cargo requires re-icing more than one time.

A=a. an ATOC representative is required to make additional trips to an aircraft during extended delays, mission reroutes, or load or aircraft swaps.

33. (408) When preparing the Department of Defense (DD) Form 2131, Passenger Manifest, individuals enter their name, grade, signature and date in the manifest certification blocks, to certify that a. anti-hijacking measures have been conducted. b. next of kin have been identified and contacted. c. emergency point of contact information has been verified. d. all copies of the manifest have been distributed appropriately.

A=a. anti-hijacking measures have been conducted.

3. (401) What can you do for your passengers to show you were listening and make sure you understood what they said to you? a. Communicate verbally. b. Paraphrase what they said. c. Plan what you are going to say next. d. Brief them on what will happen next.

B=Paraphrase what they said.

4. (401) How often should you check back with a customer after placing them on hold? a. 30 seconds to one minute. b. Two or three minutes. c. Four to five minutes. d. Five to six minutes.

B=Two or three minutes.

87. (425) What is the maximum time allowed prior to the mission's departure for aerial port of embarkation (APOE) cape forecasters to request port-to-port clearance for air shipment of explosives? a. 12 hours. b. 24 hours. c. 36 hours. d. 48 hours.

B=b. 24 hours.

45. (412) When prebooked pets are accepted in soft-sided containers, what is the maximum number of pets allowed in the cabin? a. 2. b. 3. c. 4. d. 6.

B=b. 3.

90. (427) At a minimum, how many months of ramp services experience should load planning personnel have? a. 3. b. 6. c. 12. d. 24.

B=b. 6.

59. (415) When documenting the Air Mobility Command (AMC) Form 249, Fleet Service Equipment Record, in order to conduct an inventory, which other form will be used as a source document to annotate the total number of items out on a mission aircraft? a. AF IMT 129, Tally In/Out. b. AF IMT 4128, Fleet Service Checklist. c. AMC Form 268, Passenger Service Kit/Inventory List. d. AF IMT 3516, Food Service Inventory Transfer Receipt.=

B=b. AF IMT 4128, Fleet Service Checklist.

43. (412) You are checking in baggage for a passenger traveling on emergency leave, which Air Mobility Command (AMC) baggage tag strap should you attach to that passenger's bags? a. AMC Form 20-DV. b. AMC Form 20-EL. c. AMC Form 20-OB. d. AMC Form 20S-R.

B=b. AMC Form 20-EL.

69. (419) You are stationed at McChord AFB, WA, and a flight just arrived from Kadena AB, Japan that has unused meals onboard. What must you do with these meals? a. After US Department of Agriculture (USDA) inspection and approval, turn them into the flight kitchen using the AF IMT 3516 or AF IMT 129. b. After USDA inspection and approval, place them in two plastic bags and incinerate or sterilize them at an approved facility. c. After USDA inspection and approval, they are free to consume during one of your breaks. d. Turn them into the flight kitchen using the AF IMT 3516 or AF IMT 129.

B=b. After USDA inspection and approval, place them in two plastic bags and incinerate or sterilize

16. (404) When verifying transportation authorizations for space-required passengers, which two items are important to verify for Transportation Working Capital Fund (TWCF) purposes? a. Commander's signature transportation control number (TCN). b. Customer identification code (CIC) and an authorizing official's signature. c. Government bill of lading (GBL) number and deployment manager's signature. d. Transportation training line number (TLN) and the transportation officer's signature.

B=b. Customer identification code (CIC) and an authorizing official's signature.

55. (414) If a bag is excessively damaged and articles from it have become lost or missing, what must you do after annotating the Air Mobility Command (AMC) Form 134, Mishandled Baggage Report with the necessary statement? a. Present it to customs officials for clearance. b. List all articles reported missing and the estimated value of each. c. Inventory the contents of the bag and place an AMC Form 70, RUSH Baggage Manifest inside. d. List all articles reported missing and the estimated value of each and notify the security and law enforcement agencies.

B=b. List all articles reported missing and the estimated value of each.

46. (412) A passenger is presenting two pets for travel, but the border clearance documentation for the animals does not meet the requirements. What is your next step? a. Remove the passenger from the space-required register. b. Place the passenger in duty standby status until the pet is travel ready. c. Call the veterinary office and base to make an appointment for the passenger. d. Let the passenger leave the pets behind the counter until she is able to fix the documents.

B=b. Place the passenger in duty standby status until the pet is travel ready.

8. (402) What is the first step in briefing passengers? a. Ensure they have all been downloaded from the aircraft and have secured all of their hand-carried items. b. Prepare so you know exactly which information you need to brief them about the subject. c. Ask to see their travel documents. d. Ask if they have any questions.

B=b. Prepare so you know exactly which information you need to brief them about the subject.

64. (418) Which describes the proper way to clean and service an oven? a. Wipe down the oven racks and interior then ensure the oven is operational. b. Remove the dirty racks, clean the oven interior, install clean racks and ensure the oven is operational. c. Take the oven racks to Fleet supply for cleaning and use a 5% sodium hypochlorite solution to wipe down the oven interior. d. Take the oven racks to the flight kitchen for cleaning and use a 5% sodium hypochlorite solution to wipe down the oven interior.

B=b. Remove the dirty racks, clean the oven interior, install clean racks and ensure the oven is operational.

28. (407) Which passenger would you select first for a flight? a. Space-required, Priority 1 passenger with a date and time of sign-up of 1 May 09 at 0900. b. Space-required, Priority 1 passenger with a date and time of sign-up of 1 May 09 at 0700. c. Space-available Category I passenger with a date and date of sign-up of 30 Apr 09 at 1100. d. Space-available Category I passenger with a date and date of sign-up of 30 Apr 09 at 1130.

B=b. Space-required, Priority 1 passenger with a date and time of sign-up of 1 May 09 at 0700.

92. (427) If you are working in load planning and have conducted an inventory of cargo and mail on Wednesday morning, at the latest when should you conduct your next inventory? a. Wednesday, on the next shift. b. Thursday. c. Friday. d. Saturday.

B=b. Thursday.

66. (419) What must you do before you print and sign your name on the AF IMT 3516, Food Service Inventory Transfer, when picking up meals from the flight kitchen? a. Notify the dispatcher of your start time. b. Verify you have every item listed on the form. c. Call in the meal numbers to the passenger terminal. d. Help the aircrew member stow the meals in the proper storage areas.

B=b. Verify you have every item listed on the form.

42. (412) When manifesting passengers on a Department of Defense (DD) Form 2131, Passenger Manifest, how will you account for the passengers' hand-carried baggage on the manifest? a. Add the hand-carried weight to the passengers' body weight. b. Write the hand-carried weight in the column for hand-carried weight. c. Add the hand-carried weight to the passenger's checked baggage weight. d. You do not need to account for the passengers' hand-carried weight on the manifest.

B=b. Write the hand-carried weight in the column for hand-carried weight.

7. (401) The Air Mobility Command (AMC) Form 253 and AMC IMT 19 are used for passengers to a. clear customs while traveling from overseas to the Continental United States (CONUS). b. comment on the service received while traveling within AMC. c. obtain border clearance requirements while traveling overseas. d. sign up on the space-available register.

B=b. comment on the service received while traveling within AMC.

24. (407) When a passenger registers for space-required travel, after you collect two copies of the passenger's orders and before you enter the passenger into the backlog, you must write in the remarks section on the passenger's orders the passenger's a. social security number and number of dependents traveling. b. date and time of sign-up. c. required arrival date. d. destinations.

B=b. date and time of sign-up.

71. (420) When servicing the air transportable galley/lavatory (ATGL) water tank, you should fill it with potable water until the a. flow meter reads 11 gallons. b. gauge indicates that it is full or 39 gallons, whichever comes first. c. water discharges from the overflow fitting or to the requested capacity. d. water discharges from the overflow fitting or until water discharges from the overflow fitting.

B=b. gauge indicates that it is full or 39 gallons, whichever comes first.

62. (417) When recording the various Fleet Service activities on an Air Mobility Command (AMC) Form 244, such as "latrine serviced by," you should include the initials of the a. person recording the information, the Julian date, and start and complete times. b. person who serviced the latrine, the Julian date, and start and complete times. c. person who serviced the latrine and the start and complete times. d. dispatcher and the start and complete times.

B=b. person who serviced the latrine, the Julian date, and start and complete times.

37. (409) While determining excess baggage fees, you identify that a passenger's fare amount is $529.00, which shows a rate per piece figure of $80.00. The next step is to determine how much the space-required passenger will be charged for one duffel bag weighing 80 pounds and an additional suitcase weighing 80 pounds by multiplying the a. rate per piece amount by two. b. rate per piece amount by one. c. passenger fare amount by two. d. passenger fare amount by one.

B=b. rate per piece amount by one.

77. (422) Before a manually completed mission's Air Mobility Command (AMC) Form 77, Aircraft Ground Handling Record is forwarded to the Records, Reports, and Analysis section, the shift supervisor will a. use it to brief the aircrew. b. review it for accuracy and content and signs it. c. transfer all of the data into the AMC Form 68, Aerial Port Movement Log. d. file it in your personal information file for later use in your performance appraisal.

B=b. review it for accuracy and content and signs it.

29. (407) If a space-available passenger is not present for a roll call, you should a. remove the passenger's name from the space-available register. b. skip the passenger's name and continue with the selection process. c. mark the passenger as not present on the space-available standby listing. d. pull the passenger's AMC Form 140 from the station file and call the passenger.

B=b. skip the passenger's name and continue with the selection process.

84. (424) When loadmasters sign the hazardous brief sheet, below their signature they must legibly print a. their unit. b. their name. c. the mission number. d. the certification statement in full.

B=b. their name.

21. (406) A passenger can be categorized as a Blue Bark passenger when the passenger is a. a dependent whose sponsor is missing in action or a prisoner of war. b. traveling in conjunction with the death of a family member. c. either a senior officer or senior public official. d. onboard an aircraft but not on the manifest.

B=b. traveling in conjunction with the death of a family member.