Ch. 11: HR Management Finding and Keeping the Best Employees

Provisions of the Fair Labor Standards Act of 1938 and its amendments include:

1. raised the minimum wage 2. establishment of the 40 hour work week 3. overtime pay for more than 40 hours per week

The act which regulates and insures employee pension plans is:

ERISA of 1974

The information gathered from comparing an employee's work to an established standard is:

a performance appraisal

The National Labor Relations Act of 1935 established _______ bargaining in labor-management relations and limits the interference of management in the right of employees to have a collective bargaining agent

collective

Individuals who are part-time, temporary, or seasonal workers are classified as:

contingent workers

Which of the following types of information can legally be obtained from a job application form?

educational qualifications and work experience

The tool that lists ages, names, education, capabilities, training, specialized skills, and other relevant information about an organization's employees is called a:

human resource inventory

Observing current employees doing a job, discussing the job with managers, and keeping activity diaries are all part of the process of:

job analysis

The Equal Employment Opportunity Act of 1972 strengthened the Civil Rights Act of 1964 by:

mandating specific record keeping procedures for employers permitting the EEOC to issue guidelines for employer compliance adding enforcement powers to the EEOC

For performance appraisal systems to be effective, employees must be told clearly and precisely what the expectations are and how to:

meet the standards

The Fair Labor Standards Act of 1938 established a(n) _____ wage

minimum

The human resources management function that provides information for decisions about training, promotion, and compensation is:

performance appraisal

To determine whether their employees are doing their jobs efficiently and effectively, managers use:

performance appraisal systems

Since 2009, the Age Discrimination in Employment Act:

requires that age must be the determining reason for discrimination to prove any employment action against older workers

The Equal Employment Opportunity Act of 1972 strengthened the Equal Employment Opportunity Commission, an agency created by the Civil Rights Act of 1964, by:

- issuing guidelines for employer conduct in complying with EEO - giving it broad powers to enforce Title VII - mandating specific record keeping procedures

The federal law that protects older workers from signing away their pension rights and protects them from illegal age discrimination is the:

Older Workers Benefit Protection Act of 1990

Discussing an employee's successes and areas that need improvement can provide managers an opportunity to:

guide the employee to better performance & hear the employee's views on how to improve the job

The law that prohibits employers from discriminating against qualified individuals with disabilities in hiring, advancement, or compensation and requires them to adapt the workplace if necessary is the:

Americans with Disabilities Act of 1990

Which of the following federal laws extends the right to a jury trial and punitive damages to victims of intentional job discrimination?

Civil Rights Act of 1991

The federal law that provides funds for the unemployed to learn new job skills is the:

Comprehensive Employment and Training Act of 1973

The change from traditional manufacturing to service and high-tech manufacturing requires highly _______ job skills

technical

The Equal Employment Opportunity Act of 1972 strengthened the Civil Rights Act of 1964 by

1. adding enforcement powers to the EEOC 2. mandating specific record keeping procedures for employers 3. permitting the EEOC to issue guidelines for employer compliance

Challenges for human resource managers today include:

a shortage of workers in areas such as computer technology

According to the Equal Pay Act of 1963, men and women must be paid the same wage if they:

are doing equal jobs

Employers must know and act in accordance with the legal rights of their employees or risk costly

court cases

The Equal Employment Opportunity Act of 1972 authorized the EEOC to issue _______ for acceptable employer conduct in administering equal employment opportunity laws.

guidelines