Ch 2 Assignment

Which of the management theorists attending the dinner developed eight "fundamental necessities" of business administration?

Charles Clinton Spaulding

Next, you look at the problems in the department. Destiny and Marjorie seem to be using __________ approach to conflict resolution that Mary Parker Follett warned against.

domination

Another person noticed the steering committee lacked anyone with a marketing background. He suggested adding an AOM member with marketing experience, possibly creating a committee that is more productive than one in which each member works alone. In other words, the marketing expert may create:

synergy

Henri Fayol believed that each employee should report to and receive orders from just one boss. This is known as:

unity of command

Frederick W Taylor is speaking to a friend about scientific management. Which of the following statements might Frederick say?

"Have you considered paying workers for what they produce? I found that when I paid employees by the piece, their productivity went up."

This individual worked tirelessly to find the "one best way of completing work tasks. This individual was one of the first contributors to industrial psychology and their work convinced the government to enact laws regarding workplace safety, ergonomics, and child labor.

Frederick W Taylor Lillian Gilbreth

One steering committee member insists that the AOM choose the location by using state-of-the-art information management to compile data about member locations and members' history of attending past annual meetings. This reflects which approach to management?

Information management

While building the ancient pyramids, the Egyptians performed several management functions. They submitted written requests and consulted staff for advice before making decisions. The Egyptians performed which of the following functions of management? Check all that apply

Planning, Organizing, Controlling

________________________ occurs when a group member has a work pace that is significantly faster than the normal pace in his or her group.

Rate Busting

Finally, you consider how to start solving the problems in the organization. What would Chester Barnard recommend you do in this situation? Check all that apply

Remember that you must have power with, not over, your team. So when you ask Andry and Marjorie to write more, be sure to give them facts and information they need to understand the reason for your request. Place and emphasis on cooperation in the organization. Set high goals and make sure that everyone recognizes his or her part in achieving them. Pay attention to everyone on the team. Spend time with them, ask them for their opinions, and allow them to participate in making critical decisions.

Theorist Mary Parker Follett Elton Mayo Chester Barnard

Topic Communication Impact of management attention Acceptance of authority

Fiedler's theory and others like it are called contingency theories, and they imply that the most effective management technique _________________.

changes with the situation

Max Weber believed that tasks and responsibilities should be ___________________

clearly divided and defined