Ch. 3 & 4 Management
Which of the following refers to a comprehensive evaluation of a firm's ethics and compliance program and its ethical decisions used to determine whether the program is effective?
Ethics Audit
he company that was founded on with strong CSR principles is
Patagonia
Which of the following characteristics relates to business ethics?
Principles, values, and codes of conduct that define acceptable behavior in business
Businesses must first be responsible to their , who are primarily concerned with earning a profit. a. managers.
owners
The difference between an ethic and a law is that a law
defines a minimally acceptable standard of conduct
When a performance evaluation is based on favoritism and political opportunity, rather than on merit, an ethical issue has arisen in the area of
employee relations
A good way to judge the ethics of a decision is to
look at the situation from several viewpoints.
Ethical violations destroy
trust
Within a ____________orientation type of control system, when employees understand that their behaviors will be met with consequences, either good or bad, they have ample opportunity for ambiguous personal interpretation of how they should act within the company.
Compliance
Which of the following refers to an identifiable problem, situation, or opportunity that requires a person or organization to choose among several actions that may be evaluated as ethical or unethical?
Ethical Issue
Which of the following characteristics relates to codes of ethics?
Formalized rules and standards that describe and delineate what the organization expects of its employees
Also known as moral philosophies, what term describes sets of principles that describe what a person believes are the right way to behave?
Individual values
What name is given to the obligation a business assumes to maximize its positive impact and minimize its negative impact on society?
Social Responsibility
Managers tend to be more concerned about ethical issues that
have immediate consequences
If unethical behavior receives great reward and little punishment, then the likelihood that unethical behavior will recur is
increased
Social responsibility is the obligation a business has to
maximize its positive impact on society and minimize its negative impact
A set of principles that describe what a person believes is the right way to behave is called
moral philosophy
For a company to maintain ethical behavior, its policies, rules, and standards to encourage ethical decision making
must be enforced by rewards for proper behavior and punishments for unacceptable behavior.
Georgia realized her supervisor was padding his expense account. Research has shown that her response will most likely be to
pad her own expense account
While open discussion of an ethical issue may not eliminate all ethical problems in an organization, discussion will usually
promote trust and learning in an organization
When managers allow greater participation with regard to the design and implementation of projects, conflict within work groups is
reduced
The greater a person's exposure to unethical behavior, the greater is the likelihood that
the person will behave unethically
In the United States, if a businessperson brought an elaborately wrapped gift to a prospective client on their first meeting, it might be viewed as
a bribe
A managerial decision becomes an ethical issue when
accepted rules no longer apply, and the person must use his or her own moral standards
For businesspersons to be ethical, they must strive for success while
being fair, just, and trustworthy
Your fellow employees regularly take home company supplies such as paper, pens, tape, and glue for their personal use. Although you feel it is wrong to do so, you begin taking home company supplies too. The strongest influence on your behavior is
the overall moral climate of your organization.
The role of management in fostering ethical behavior in an organization is extremely important because managers
who ask employees to do something wrong have a powerful influence.