ch 3 cuos

Inventory System

the set of policies and controls that monitor levels of inventory and determines what levels should be maintained, when stock should be replenished, and how large orders should be

Endcap

a shelving unit for store merchandise that is placed at either end of the main shelving unit along an aisle

Marketing

the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return

Planogram

A computer-developed diagram that shows retailers how and where products within a category should be displayed on a shelf at individual stores.

If you spill something, what do you do first?

Communicate the hazard. Control the spill. Contain the hazard. Clean up the spill and any damage.

Visual Merchandising

Coordinates all of the physical elements in a place of business to project an image to customers

Price Look-up

The feature of computerized POS systems that automatically adjusts prices to the correct amount when bar codes are scanned at the checkout.

What is the FIFO method?

first in first out - method to rotate dry, refrigerated or frozen food during storage

Cross-selling

selling additional products or services to an existing customer