CH 4 MNGT 463
true
True or false: The job content identified by job analysis is used to describe and evaluate work
false
True or false: Verification of a job description involves only the jobholders' supervisor(s).
False
True or false: When a job title seems straightforward, it is quite straightforward in reality as well.
job description
A job summary that can be used to make HR decisions is called a(n)
Internal and external relationships
data related to employee
validity
examines the convergence of results among sources of data and methods
focuses on the job
job description
emphasize the similarities and differences in content
Since a job summary needs to be useful in making pay decisions, it must _____.
task
A specific statement of what a person does that forms the smallest unit of job analysis is known as a(n)
essential functions
Americans With Disabilities Act (ADA) regulations state that "_____ refers to the fundamental job duties of the employment position the individual with a disability holds or desires."
1. developing preliminary job information 2. Conducting a preliminary tour of the work site 3. Interviewing jobholders and supervisors 4. Conducting a follow-up tour of the worksite 5. Consolidating job information 6. Verifying job description
Arrange the steps involved in the conventional job analysis procedure developed by the U.S. federal government in the order of their occurrence.
Task Position Job Job Family
Arrange the units of job analysis according to size, starting with the smallest
Work identification and content
Data related to job
False
True or false: Supervisors are the best source of job analysis data because they know the jobs thoroughly.
Both have the same underlying purpose
Identify a similarity between job- and person-based work structures
Some jobs remain relatively stable over time.
Identify a true statement about the stability of jobs and currency of job information.
Job Titles Departments The number of people holding the job Whether the job is exempt from the Fair Labor Standards Act
Identify examples of information that helps in identifying a job
The use of conventional methods makes job analysis subjective and open to bias. Using conventional methods to collect information is time consuming.
Identify the drawbacks of conventional methods of job analysis.
Verbal and written skills Professional or technical knowledge Manual skills Managerial and leadership skills
Identify the examples of employee characteristics studied while collecting data for job analysis.
They help in quick collection of data. They allow statistical analysis of the results.
Identify the features of quantitative questionnaires.
Insurance underwriters models Ophthalmic laboratory technicians
Identify the jobs that are highly susceptible to automation.
elementary school teachers dieticians lodging managers
Identify the jobs that are less susceptible to automation.
supervisors jobholders
Identify the main sources of job analysis data.
It identifies similarities and differences in the work contents of jobs. It helps establish an internal job structure that is fair and aligned.
Identify the major uses of job analysis in compensation.
It does not require any specific type of analysis. It does not consider special pay rates or special benefits for people with disabilities.
Identify the true statements about the Americans With Disabilities Act (ADA).
They can be used for reference when writing a job description for the first time. They can be used for external cross-checks.
Identify the uses of generic job descriptions.
Using multiple raters Providing more training
Identify the ways in which the reliability of job analysis data can be improved.
Quantitative Job Analysis (QJA)
In order to collect job information, employees may be directed to a website where they fill in an online questionnaire. This approach is known as
generic job descriptions
The Occupational Information Network, or O*NET, is an easily accessible source of _____.
flexibility
The disagreement on the need for job analysis centers on the issue of _____.
confirming the accuracy of the resulting job descriptions
The final step of job analysis involves _____.
the extent of similarity or dissimilarity between jobs
The level at which job analysis begins influences _____.
job specifications
The qualifications, or the knowledge, skills, and abilities, that are needed in order to be hired for a job are referred to as the
False
True or false: Job analysis is best performed by new employees.
true
True or false: Professional or managerial job descriptions should include the relationship between the job, the person performing it, and the organization objectives.
The involvement of employees improves their understanding of the process.
What is the advantage of conventional questionnaires and interviews?
collecting more data
What is the best way to deal with discrepancies in job analysis data?
It identifies a job's content.
What is the purpose of job analysis?
Requesting employees who are doing a job to fill out a questionnaire Interviewing jobholders and their supervisors
Which of the following are conventional methods of job analysis?
It provides information that serves as a work-related rationale for pay differences It generates data that managers can use to defend their decisions when challenged.
Which of the following are the uses of job analysis?
The purpose of each elemental task or unit of work
Which of the following does job content emphasize?
The ease of collecting the information The stability of the job
Which of the following factors are likely to influence the number of incumbents per job from which to collect data?
validity
Which of the following factors measures the accuracy of job analysis data?
low compensation rates
Which of the following has historically played an important role in companies' decisions to offshore jobs?
An individual manager can influence job content.
Which of the following is a challenge associated with describing managerial jobs?
marketing manager
Which of the following is an example of a job that is relatively less susceptible to offshoring?
Jobs progress steadily according to a hierarchy of increasing responsibility.
Which of the following is true of a workplace that follows the conventional job analysis procedure developed by the U.S. federal government?
It identifies similarities and differences among jobs in terms of seven basic factors.
Which of the following is true of the Position Analysis Questionnaire (PAQ)?
Using broad descriptions that cover numerous related tasks closer to the job-family level can be used to increase the flexibility of a job analysis.
Which of the following is true of the level of job analysis?
Human resource generalists Supervisors
Who performs job analysis in present times?
Position Analysis Questionnaire (PAQ)
___ ___ ___ (PAQ) groups work information into seven basic factors: information input, mental processes, work output, relationships with other persons, job context, other job characteristics, and general dimensions.
Job family
group of related jobs with broadly similar contents. EX. Advertising
job
group of tasks performed by one person. EX. Sales representitive
reliability
is a measure of the consistency of results among various job analysts, various methods of job analysis, various sources of data, or over time.
job analysis
is the systematic method of discovering and describing the differences and similarities among jobs.
focuses on the person
job specification
supply chain analysis
looks at the way in which an organization does its work: activities pursued to accomplish specific objectives for specific customers.
job description job specification
products of job analysis
job
refers to the group of tasks performed by one person that make up the total work assignment of that person.
Offshoring
refers to the movement of jobs to locations beyond a country's borders.
task data
reveal the actual work performed and its purpose or outcome.
Task
smallest unit of analysis, specific statement of what a person does. EX. Serving coffee
