Ch. 8 Quiz Questions
"I really know a lot more about this than you do, so you should listen to me." This comment is an example of communication that"
Claims superiority of the speaker
What are four forms of confirming communication?
-description -equality -empathy -provisionalism
When we disagree with someone, we disconfirm her or him. T or F?
False
Communication climate is the overall feeling or emotional mood between people--warm or cold, safe or anxious, comfortable or awkward, accepting or rejecting, open or guarded--that is shaped by verbal and nonverbal interaction between people. T or F?
True
Communication researchers report that evaluative communication evokes defensiveness. T or F?
True
Most people feel defensive when others use neutral, rather than empathetic, communication with them. T or F?
True
Ethnocentrism is one form of ________ communication
certainty
Chris says he loves Betsy, but he's not sure they have a future together. Chris's feelings toward Betsy indicate he loves her but isn't
commited
The most basic form of confirmation in interpersonal communication is?
recognizing another person exists
Giving priority to one dialectal need and neglecting the other is known as:
selection
The counterpoint to strategy is?
spontaneity
Communication climate is unimportant in online contexts. T or F?
False
Happy and confirming relationships should feature openness rather than closedness. T or F?
False
Which statement does NOT provide good advice for sustaining a confirming climate?
Ignore criticisms
Marge says to Homer, "I don't want to hear it, you cannot change my mind". These statements illustrate:
certainty
Mari and her partner respond to the tension in their relationship by deciding to spend part of the weekend together and part of it engaged in separate activities in order to balance their needs for autonomy and connection. This response to relational dialectics is called:
neutralization
In general men and women self-disclose with equal frequency and depth. T or F?
False
Men generally talk more about personal feelings, especially their shortcoming or self-doubts. T or F?
False
Most relationships are either fully confirming or fully disconfirming, and few relationships fall in between. T or F?
False
Reciprocity of self-disclosures is more important after a relationship has become established than it is in the early days of the relationship. T or F?
False
The factors that shape our relationships are universal across the cultures of the world. T or F?
False
The happiest dating and married partners feel that they do not invest equally in their relationship compared to their partner. T or F
False
Which type of communication is confirming because it feels open, honest, and unpremeditated?
Spontaneity
_______ in interpersonal relationships involves believing in another person's reliability and emotionally relying on that person.
trust
Achieving closeness through doing is best illustrated by
going to ball games together
Failing to acknowledge another person's feelings or thoughts disconfirms them
True
The counterpoint to evaluation is?
Description
Is it okay to provide assistance without asking when dealing with a person with a disability?
No
The counterpoint to control is?
Problem orientation
Which type of communication involves openness to other points of view?
Provisionalism
A good first step in responding to constructively to criticism is to seek more information
True
According to John Gottom, the "magic ratio" for a happy relationship is to have at least 5 pleasant interactions for every 1 unpleasant interaction. T or F?
True
The strongest level of confirmation is?
endorsement
According to relationships counselors, the most central and continuous tension in the majority of close relationships arises from which of the following dialectical tensions?
autonomy/ connection
Research indicates that in general the LEAST effective and LEAST satisfying response to the tension generated by relational dialectics is to:
honor one need and ignore the other
