Ch. 9 LS - MGT 363
Which of the following employees is most likely to actively seek a mentor in an organization?
An employee who is highly ambitious and wants power
What does succession planning do?
It allows organizations to find and nurture potential managers.
Rank the following steps that are involved in the development planning process in an ascending order.
1. Self-assessment 2. Reality check 3. Goal setting 4. Action planning
What are the advantages of formalized mentoring programs?
- All the parties in such programs are aware of their roles in a mentoring relationship - Mentors are available to all would-be mentees
What are the disadvantages of making a succession planning list public knowledge in a company?
- Employees who are not on the list could opt to resign - Employees who are not on the list could think that they never had a fair crack
What are the effects of job rotation on employees?
- It allows them to understand the goals of their organization - It allows employees to broaden their horizons
What are the main roles that coaches play in companies?
- Nurture managers who display a great deal of promise - Modify behaviors that cause managers to be unproductive
Rank the following steps that are involved in the process of developing a succession plan in ascending order.
- Recognize the positions that are necessary for the plan - Select the employees who need to be part of the plan - Establish standards to assess positions - Decide how employee ability should be evaluated - Develop the succession planning review
How do mentoring programs influence employees?
- They allow employees to develop an understanding of their company's structure - Employees have the chance to learn from their peers
How do mentoring relationships influence the lives of mentors?
- They boost mentors' feelings of self-worth in their company - They allow mentors to harness and better their people skills.
_____ involves collecting information and providing feedback to employees about their behavior, communication style or skills.
Assessment
Low-potential employees who are low performers
Bottom-left corner
What does an effective onboarding program entail?
Data about the professional and social aspects of a job
Differentiate between training and development.
Development allows workers to ready themselves for changes in their current occupation.
A move that occurs when an employee is given less responsibility and authority is known as a ____ move.
Downward
Adding challenges or new responsibilities to employees' current jobs is known as job _____.
Enlargement
T/F: Mentoring relationships do not translate into higher rates of promotion for proteges.
False
_____ _____ refers to the process of employees developing short-term and long-term development objectives.
Goal Setting
Identify an attribute of assessment centers.
Grades are linked to performance, salary, and upward mobility.
It is a simulation of the administrative tasks of a manager's job.
In-Basket
Employees answer questions about their work and personal experiences, skill strengths and weaknesses, and career plans.
Interview
Which of the following is true of 360-degree feedback?
It allows peers and clients to rate a particular colleague.
Which of the following is true of reality check?
It is normally given to a worker during a performance appraisal process.
A team of five to seven employees is assigned a problem and must work together to solve it within a certain time period.
Leaderless group Discussion
Identify a true statement about a successful formal mentoring program.
Mentors and proteges must comprehend the goals of the program
Solid performers with a moderate degree of potential
Middle
The process of helping new hires adjust to social and performance aspects of their new jobs is known as _____.
Onboarding
The process of measuring employees' performance is known as _____ _____.
Performance Appraisal
Mentoring in which younger employees mentor more senior employees is known as _____ _____.
Reverse Mentoring
A temporary leave of absence from a workplace to renew or develop skills is known as a _____.
Sabbatical
Assignments in which there is a mismatch between an employee's skills and past experience and the skills required for success on the job are known as ____ ____.
Stretch assignments
Which of the following is true of executive education programs?
They normally utilize a blended learning approach.
Low-potential employees who are high performers
Top-left corner
High-potential employees who are high performers
Top-right corner
The practice of reimbursing employees' costs for college and university courses and degree programs is known as _____ ____.
Tuition Reimbursement
A feature of formal education programs is that _____.
a majority of these courses actively engage workers in learning
A disadvantage of formalized mentoring programs is that _____.
employees may find it difficult to provide and receive mentoring in an artificial relationship.
The Individual Coaching for Effectiveness (ICE) program is specifically designed to help managers who _____.
exhibit dysfunctional behavior
An effective 360-degree feedback system must ____.
furnish accurate ratings
In order to reduce employee turnover, Singh and Lewicki Residential Real Estate decides to improve its focus on employee development and career management. Its board of directors plans on using a development planning system. In order for the system to be effective, the company must first _____.
provide employees with assessments to recognize their development needs
The objective of a protean career is _____.
psychological success.
Employees are most likely to accept a transfer if _____.
they are highly-career oriented
