Chapter 1 and 2 MIS

A DSS only uses information from external sources.

False

Knowledge workers make long-range strategic decisions about products and services.

False

All of the following describe the effects of globalization except:

Increases in transaction costs

A corporation that funds an employee training program to enhance the development of decision making skills could be seen as investing in which main category of complementary assets?

Managerial

The term management information systems refers to a specific category of information systems serving:

Middle management functions

Managers can use DSS to make decisions about problems that are unusual and not easily specified in advance.

True

All of the following are examples of challenges that required companies to create information systems as a necessity of doing business except:

Walmart's development of retail link

All of the following job categories are expected to have above-average growth except:

Computer programmers

Which of the following systems is especially suited to situations in which the procedure for arriving at a solution may not be fully predefined in advance?

DSS

Which of the following systems incorporates data from external events as well as summarized information from internal business intelligence systems?

ESS

Which of the following is an example of an organizational complementary asset?

Efficient business processes

All of the following are examples of environmental actors in an information system except:

Employees

You have been hired by BizCom to help it improve its business processes and financial performance. BizCom is a business communications consulting firm that services many clients in different industries throughout the United States. BizCom provides customized written recommendations about how to best use a client's existing resources to improve the client's internal communications. The company has approximately 50 consultants, all of whom are located in its central headquarters in Alexandria, Virginia. Which of the following would you recommend that BizCom install?

Extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with its clients, and minimize the amount of paperwork needed

Which of the following systems helps a firm manage relationships with its suppliers?

SCM

Data management technology consists of which of the following?

Software governing the organization of data on physical storage media

Which of the following is an example of a social complementary asset?

Technology and service firms in adjacent markets to assist implementation

Laws and regulations creating fair, stable market environments are examples of complementary social assets required to optimize returns from IT investments.

True

Supply chain management systems are one type of interorganizational system.

True

What percent of Facebook's users access the service from mobile phones and tablets?

98 Percent

Operational managers use ESS primarily to solve specific problems.

False