Chapter 1 HRD 3430

Identify a true statement about the HR department of small organizations.

A. A single manager can usually handle the HR function in small organizations.

_____ are an organization's most important resources.

A. Human resources

Which of the following statements is true of the Fair Labor Standards Act of 1938?

A. It established a minimum wage.

Which of the following statements is true of personnel management during the 1930s and 1940s?

A. It was concerned almost exclusively with hiring first-line employees.

Which of the following was a result of the Hawthorne studies?

A. Managers began to focus more attention on better understanding the human character of their employees.

Which of the following statements is true of human resource management in the electronic age?

A. New technologies have made it easier for management to deliver information and communicate with employees.

Which of the following activities most likely aligns with the human resource management goal of facilitating organizational competitiveness?

A. Recruiting skilled employees to help achieve organizational targets

Which of the following statements is true of the HR department of a small organization?

A. Relatively little training is provided to HR staff on how to handle HR issues in a small firm.

Identify a true statement about contemporary HR executives.

A. They must have general management abilities that reflect conceptual, diagnostic, and analytical skills.

The passage of _____ made it clear that organizations had to find ways to hire, reward, and manage people effectively within the limits of the law.

A. Title VII of the Civil Rights Act of 1964

In the context of the evolution of the HR function, _____ was concerned with structuring individual jobs to maximize efficiency and productivity.

A. scientific management

Unlike line managers, staff managers:

A. support efforts and functions that are directly related to achieving organizational goals.

Which of the following statements is true of scientific management in the 20th century?

B. It was concerned with every motion that a worker made.

Which of the following acts made it illegal for employers to consider factors such as gender, religion, race, skin color, or national origin when making employment-related decisions?

B. The Civil Rights Act of 1964

Which of the following statements is true of human resources?

C. Each employee is important to the overall effectiveness of an organization.

Which of the following statements is true of the global perspective on human resource management (HRM)?

C. Increasing globalization has reinforced the need to view HRM from a systems perspective.

_____ are those responsible for an indirect or support function that would have costs but whose bottom-line contributions to their organizations are less direct than the contributions of line managers.

C. Staff managers

Which of the following statements is true of contemporary human resource management (HRM)?

C. The view of HRM as part of the legal enforcement arm of an organization is largely applicable only in the United States.

Identify a true statement about contemporary HR managers.

C. They are considered a critical source of information about employment practices.

A firm's _____ is a body composed of key top managers that makes major policy decisions and sets corporate strategy.

C. executive committee

For an organization, ownership investment, sales revenues, and bank loans that provide capital and cover expenses necessary to conduct business constitute the organization's _____.

C. physical resources

Designing jobs that are challenging and provide personal satisfaction to employees helps an organization achieve the human resource management (HRM) goal of:

C. promoting individual growth.

_____ is the total set of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs.

B. Quality

Jasper is a manager at an electronic equipment manufacturing firm. He supervises assembly-line workers and manages inventory. He also assigns employees to various tasks and assignments. In the given scenario, Jasper can be traditionally considered to be a(n) _____.

B. line manager

_____ is the way in which the human resource management (HRM) function provides the most value to an organization.

D. Facilitating organizational competitiveness

Which of the following statements is true of the strategic perspective on human resource management (HRM)?

D. HR tasks and functions are highly interrelated.

Which of the following statements is true of outsourcing?

D. It is an important competitive weapon for an organization.

Which of the following statements is true of today's HR executives?

D. They need to understand different specialized areas such as the legal environment and labor relations.

Which of the following statements is true of personnel management during the 1950s?

D. Companies began to experiment with sophisticated reward systems.

Which of the following is a difference between the HR departments in a large organization and a small organization?

D. Unlike the HR department in a large organization, the HR department in a small organization mostly requires line managers to handle its basic HR functions.

Which of the following terms is defined as the attempt to measure, in objective terms, the impact and effectiveness of human resource management (HRM) practices in terms of metrics such as a firm's financial performance?

D. Utility analysis

In the context of the human relations era, the Hawthorne studies revealed that:

D. individual and group behavior played an important role in organizations.