Chapter 1 Quiz MAN 3025

In its simplest form, PLANNING means setting an organization's goals and deciding how best to achieve them.

In its simplest form, _____ means setting an organization's goals and deciding how best to achieve them.

The term DIVERSITY refers to differences among people. Diversity may be reflected along numerous dimensions, but most managers tend to focus on age, gender, ethnicity, and physical abilities and disabilities.

What is the term that describes differences among people?

The manager is most likely to be using COMMUNICATION skills. Communication skills help the manager listen to what others say and understand the real meaning behind emails, letters, reports, and other written communication.

When a manager writes an email to their employees that provides details about the upcoming annual company picnic, the manager is most likely to be using _____ skills.

Soldiering

When employees deliberately work at a slower pace than their capabilities, it is called _____.

production control, inventory control, quality control, plant layout, and site selection.

A typical responsibility of operations managers includes _____.

The CONTINGENCY PERSPECTIVE suggests that appropriate managerial behavior in a given situation depends on, or is contingent on, unique elements in that situation.

As a manager, Emilio sometimes changes his response to situations based on the situation, or unique elements in a situation. Which management perspective does Emilio practice?

The quantitative management perspective has provided managers with an abundance of decision-making tools and techniques and has increased understanding of overall organizational processes. This perspective has been particularly useful in the areas of PLANNING and CONTROLLING.

In which area of the organization are quantitative management perspectives most relevant today?

A theory is simply a conceptual framework for organizing knowledge and providing a blueprint for action. Although some theories seem abstract and irrelevant, others appear very simple and practical. Management theories, which are used to build organizations and guide them toward their goals, are GROUNDED IN REALITY.

What is generally true about management theories that are used to build organizations and guide them to their goals?

HUMAN RESOURCES managers are responsible for hiring and developing employees. They are typically involved in human resource planning, recruiting and selecting employees, training and development, designing compensation and benefit systems, formulating performance appraisal systems, and discharging low-performing and problem employees.

Which type of managers are typically involved in recruiting and selecting employees, training and development, designing compensation and benefit systems, formulating performance appraisal systems, and discharging low-performing and problem employees?

COMMUNICATION skills refer to a manager's abilities to both effectively convey ideas and information to others and effectively receive ideas and information from others.

Which type of skills refers to a manager's abilities to both effectively convey ideas and information to others and effectively receive ideas and information from others?