Chapter 1 Quiz
Which of the following best describes the field of organizational behavior?
An interdisciplinary field dedicated to better understanding and managing people at work
Which of the following organizations is most likely to encourage the use of social networking within the organization?
An organization that wants to build internal social capital
Which of the following statements about organizational behavior (OB) is true? A) Organizational behavior is the application of theory rather than research. B) Organizational behavior is both research- and application-oriented. C) Theories of organizational behaviour have stayed unchanged over time. D) Organizational behavior is based more on economics than psychology. E) Organizational behavior is not an application-oriented subject.
B) Organizational behavior is both research- and application-oriented.
According to Carroll's model of CSR, which of the following is true for corporate social responsibility?
Corporate social responsibility is compatible with economic profit motivations.
Which of the following is true of the human relations movement in organizational behavior? A) It measured the psychological well-being of workers rather than quantitative measures of performance. B) It emphasized the primacy of economic incentives in stimulating employee performance. C) Its one drawback was that it regarded workers as merely inputs in the production process. D) It overlooked the importance of environmental factors such as lighting and temperature on performance. E) It considered that data-driven research can guide the actions of managers in motivating employee behavior.
E) It considered that data-driven research can guide the actions of managers in motivating employee behavior.
_____ is the capacity for recognizing and managing one's own and others' emotions.
Emotional intelligence
Ted wants to build the internal social capital of his organization. Which of the following will most likely help him to achieve this?
Instituting mentoring relationships to provide employees guidance
John has always believed that his employees are lazy and they dislike work. He is afraid that if he does not provide close direction and supervision, they will goof off. John's managerial style conforms to:
McGregor's Theory X
An organization wants to develop and implement a code of ethics in order to encourage ethical behavior among employees. Which of the following is a desirable characteristic for an organization's code of ethics?
The code of ethics should be backed by support from top management.
Which of the following concepts refers to the use of management tools and techniques in a situationally appropriate manner, avoiding the "one best way" mentality?
The contingency approach
Which of the following events marked the prime stimulus of the human relations movement in management theory?
The study at Western Electric's Hawthorne plant
According to the researchers in the Hawthorne studies, the results from the Hawthorne studies demonstrated that employee performance can be improved by:
attending to individual needs and group dynamics.
According to Carroll's model of corporate social responsibility, a company fulfills its philanthropic responsibility by:
being a good corporate citizen
According to the contingency approach, it is the _____ that determines when and where various management techniques are appropriate.
evolving situation
The 'H' in the CHOSE model of key POB dimensions stands for:
hope
The three basic levels of analysis of organizational behavior are:
individual, group, and organizational.
'The common good' is one of the seven moral principles defined by Kent Hodgson. It means that:
one should act in ways that benefit the most people
In Luthans's CHOSE Model of Key POB Dimensions, the "O" in CHOSE stands for:
optimism.
Contingency theory in management grew from the awareness that:
organizational behavior theories cannot be applied to all situations.
Which of the following refers to the productive potential of strong, trusting, and cooperative relationships?
social capital