Chapter 1 Quiz

Which of the following disciplines blends concepts from both psychology and sociology to focus on people's influence on one another?

social psychology

Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence, all constitute aspects of ________ study.

systematic

In order to predict human behavior, it is best to supplement intuitive opinions with information derived from ________.

systematic study

________ is a key independent variable in positive organizational behavior research.

Engagement

________ refers to a gut feeling not necessarily supported by research.

Intuition

360.org, an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong interpersonal skills. Which of the following, if true, would weaken Laura's argument?

Jessica was unable to communicate clearly why she was right for the job.

Which of the following is an example of an ethical dilemma?

Should I play politics to advance my career?

Which of the following is an example of an outcome at an individual level?

attitude

An example of a process at a group level is ________.

communication

Joann Hayes is currently working on a project to tackle climate change. During the project, she needs to find different options to replace the use of non-renewable energy and check the feasibility of different renewable energy options before choosing the most practical one. Which of the following skills does Hayes primarily need to use for these tasks?

conceptual skills

Which of the following does systematic study use to look at relationships to attribute causes and effects?

data

According to Fred Luthans and his associates, managers involved in traditional management activities undertook which of the following tasks?

decision making

Which of the following is an example of a process at an individual level?

decision making

Which of the following functions do managers undertake as part of planning functions?

defining an organization's goals

The role of a(n) ________ is a type of informational role according to Mintzberg's classification of managerial roles.

disseminator

According to Mintzberg's classification of managerial roles, a(n) ________ searches the organization and its environment for opportunities and initiates projects to bring about change.

entrepreneur

Which of the following is an example of a position in a service job?

flight attendant

The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as ________.

human skills

Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's classification of managerial roles?

liaison

Which of the following is the major challenge for managers in a fully networked organization?

managing people who work together but are geographically separated

Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's classification of managerial roles?

monitor

A common characteristic of service jobs is that they ________.

need substantial interaction with an organization's customers

According to Mintzberg's classification of managerial roles, which of the following is a kind of decisional role?

negotiator

Which of the following is one of the three variables proposed by a basic OB model which refers to actions that individuals, groups, and organizations engage in as a result of inputs?

processes

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets.

resource allocator