Chapter 10 Assignment
Which of the following layouts would be appropriate for a manufacturer who needs to produce large numbers of a single product? Product layout Fixed-position layout Process layout Customer-oriented layout
Product layout
Florida Fixtures uses a computer system that controls the entire production function from designing products to ordering raw materials. What kind of production system is Florida Fixtures using? Computer-aided manufacturing Flexible manufacturing system Computer-aided design Computer-integrated manufacturing
Computer-integrated manufacturing
Which type of company would be most interested in locating in an area close to its market? Pharmaceutical companies Dry cleaners Automobile manufacturers Shipbuilding companies
Dry cleaners
_________ is useful when combined with lean production methods that use automation and information technology to reduce requirements for workers and inventory. Customer-driven production Flexible production Continuous production Synthetic production
Flexible production
Which of the following is a disadvantage of assembly lines? It is inefficient for producing small batches. It moves the product along a conveyor belt past a number of workstations. Workers perform specialized tasks. It takes fewer hours to produce products.
It is inefficient for producing small batches.
How can a firm best protect itself against an interruption in the supply of parts? Select suppliers through a competitive bidding process. Maintain more than one supply source. Use suppliers from the city where the firm is located. Transport the parts in its own transportation vehicles.
Maintain more than one supply source.
Which of the following are combined to result in mass production? Mechanization, specialized labor, and robots Standardization, job-order production, and specialized labor Analytic systems, synthetic systems, and continuous processes Mechanization, specialized labor, and standardization
Mechanization, specialized labor, and standardization
Which of the following would least likely be purchased on a long-term contractual basis? Raw materials Continuous supply products Component parts for mass production Office supplies purchased for a small office
Office supplies purchased for a small office
Elijah is a warehouse production manager and has been assigned a complex project that might result in lengthy delays. In order to coordinate all aspects of the production process, Elijah has created a(n) ________ chart. Gantt FMS PERT ISO
PERT
Sakura is a production manager and has decided that grouping machinery and equipment according to their functions works best at her company. What layout would be her company be using? Process Fixed Product Customer oriented
Process
________ is the use of people and machinery to convert materials into finished goods or services. Manufacturing Production Marketing Distribution
Production
Which phase of production control determines the amount of all resources needed to produce a certain amount of goods and services? Production planning Scheduling Routing Dispatching
Production planning
________ is the phase of production control that determines the sequence of work and specifies where and by whom each aspect of production will be performed. Routing Dispatching Follow-up Scheduling
Routing
The goal of ________ is for companies to eliminate virtually all defects in output, processes, and transactions. WTO NATO Business Six Sigma European Economic Community
Six Sigma
In selecting a production facility location, labor supply would be most important to which of the following? Jewelry manufacturer Paper mill Software designer Steel manufacturer
Software designer
All of the following statements concerning robots are correct EXCEPT: Robots have freed people from boring, dangerous assignments. The use of robots is only beneficial in manufacturing settings. Robots can move finished goods from one place to another. A variety of industries are now using robot technology.
The use of robots is only beneficial in manufacturing settings.
What is the task of production and operations management? To manage the use of people and machinery in converting materials and resources into finished goods and services To design systems that will provide managers with information useful for decision making To determine the most economical routes for transporting the firms' products To manage the use of people and other resources in the development of distribution channels and promotional strategies
To manage the use of people and machinery in converting materials and resources into finished goods and services
Petroleum refining breaks down crude oil into several marketable products, including gasoline, heating oil, and aviation fuel. This is an example of a _____ production process. intermittent analytic continuous synthetic
analytic
Computer chip manufacturers, such as Intel, must be primarily concerned with ________. community living conditions availability of a water supply availability to energy proximity to markets
availability of a water supply
When a company looks to an established, superlative product as a guide for its new product, it is ________. forecasting implementing quality standards benchmarking implementing quality control
benchmarking
Engineers at Ford Motor Company use computers to build new car models in the virtual world before they are ever built in automobile plants. These engineers are using ________. computer-integrated manufacturing computer-aided design computer-aided manufacturing flexible manufacturing systems
computer-aided design
The process that enables manufacturers to use computers to analyze the steps a machine must take to produce a product or part is ________. computer-integrated manufacturing program Evaluation and Review Technique computer-aided manufacturing computer-aided design
computer-aided manufacturing
Yusted's company uses a computer to control its production process. The computer transmits signals to machines for performing the appropriate steps in the correct order. This is an example of ___________ computer-integrated manufacturing computer-aided design computer-aided manufacturing flexible manufacturing
computer-aided manufacturing
A steel company whose blast furnaces never completely shut down except for malfunctions is an example of a(n) ________ production system. synthetic intermittent continuous analytic
continuous
Implementing a production plan involves all of the following steps EXCEPT ________. controlling inventory creating a feasible budget selecting the best suppliers for materials deciding whether to make, buy or lease components
creating a feasible budget
Grocery stores use scanners not only for faster check-out times, but as a tool to obtain merchandise sales data and create short-term forecasts. This system is known as ________ production. data marketing customer-driven product-focused quality control
customer-driven
Grey Water Disposal wants to build a landfill outside Cincinnati. The company must conduct a(n) ________ study, which includes analyzing the effect the landfill might have on the water supply, air conditions, and wildlife. environmental impact consumer behavior location feasibility market impact
environmental impact
LEED guides firms in the construction of new plants that will minimize ___________. costs of construction redundancy in work flow environmental impact labor needs
environmental impact
The production facility for a space shuttle would probably be organized according to a ________ layout. fixed-position product process customer-oriented
fixed-position
Boca Bearing Company produces 30 basic types of ball bearings. Its manufacturing system uses computer-controlled machining centers, robots, and remote-controlled carts to deliver materials. In addition, the system can be modified quickly to produce the different ball bearings. The manufacturing system that is described is a ________ system. computer-aided design flexible manufacturing static manufacturing synthetic manufacturing
flexible manufacturing
This _________system has been enhanced by powerful new software that allows machine tools to be reprogrammed while they are running. perpetual inventory flexible manufacturing computer-aided design field robots
flexible manufacturing
The last step in production control is to spot problems in the production process and inform management of needed adjustments. This phase is called ________. dispatching evaluation follow-up process control
follow-up
Trucks, personnel, buildings, fuel, goods to be shipped, truck parts, and packaged supplies are examples of: inputs conversion outputs transformation
inputs
The ABC Accountants do not standardize their service to customers because each customer has different needs. This is an example of _______ production. continuous intermittent custom job-order
intermittent
Snyder Industries uses 100,000 widgets each year. If Snyder decides to place more orders each year, ordering fewer widgets each time, Snyder will be carrying ________ inventory on average and the risk of running out of inventory will ________. more; fall less; fall more; rise less; rise
less; rise
Harriet uses a computer-based production planning system by which a firm can ensure that it has needed parts and materials available at the right time and place and in the correct amounts. Harriet uses: just-in-time inventory system computer-aided manufacturing vendor-managed inventory materials requirement planning
materials requirement planning
A firm that produces a variety of nonstandard products in relatively small quantities would probably use a ________ layout. customer-oriented product fixed-position process
process
A plant where plastic 2-liter bottles are manufactured probably uses a ________ layout. fixed-position customer-oriented product process
product
The __________ is just as crucial in nonprofit organizations, such as the Mayo Clinic and Goodwill Industries, because the goods or services they offer justify their existence. production process production era production and operations management management process
production process
Tidewater Company uses 100,000 pounds of fresh flowers each year. Because of rising energy costs, it has become more expensive for Tidewater to store flowers. All other factors being equal, Tidewater should ________ its inventory of fresh flowers, which would ________ the risk of running out of inventory reduce; increase increase; increase reduce; have no effect on increase; have no effect on
reduce; increase
The suppler for Omega Corporation has offered the company a 5 percent discount if it will order more units less frequently. If Omega accepts the supplier's offer, the cost of carrying inventory will ________ and the cost of running out of inventory will ________. rise; stay the same fall; stay the same rise; decrease fall; decrease
rise; decrease
A firm can monitor quality level output in all of the following ways EXCEPT ________. share of marketplace visual inspections customer surveys electronic sensors
share of marketplace
The production manager in a manufacturing company divides employee work into small segments so each employee can concentrate on just a few tasks. This manager is involved in ________. quality management standardization specialization mechanization
specialization
A production system that combines a number of raw materials or parts into a finished product or changes raw materials into completely different finished products is known as synthetic unified extractive intermittent
synthetic
Canon's assembly line produces a camera by assembling various parts such as a shutter or a lens cap. This is an example of a _____ production process. synthetic continuous intermittent analytic
synthetic
Which production system is Smith-Kline Beecham using when it combines calcium carbonate, simethicone, corn syrup, and other ingredients to make Tums Plus? service analytic synthetic extractive
synthetic
State and local governments may offer ___ to encourage businesses to locate in their area. proximity to raw materials physical factors such as energy tax incentives proximity to suppliers
tax incentives
Since suppliers often offer virtually identical quality levels and prices, the final decision on supplier selection often depends on the location of the supplier. which supplier has an Internet site. which supplier the competitor is using. the firm's past experience with each supplier.
the firm's past experience with each supplier.
The want-satisfying power of a good or service is called ________. worth utility quality ownership
utility
When Best Buy vendors ship merchandise directly to stores instead of distribution centers, the company is utilizing ________. vendor-managed inventory perpetual inventory inventory control production control
vendor-managed inventory