Chapter 11 quizzes

The essence of positive synergy can be found in the phrase

"The whole is greater than the sum of the parts."

During which stage of team development is high performance not a top priority and attention is devoted to wrapping up the project?

Adjourning

Which of the following would be considered the MOST effective project reward?

All-expenses-paid trip for team members and their families

Every project has the same potential to evolve into a high-performance team.(T/F)

False

Going native is when some project teams continually bypass the normal policies and procedures that everyone in the organization is supposed to follow.(T/F)

False

When facilitating group decision making, a project manager should identify a problem in terms of its alternate solutions so that team members can more easily reach a decision on how to solve the problem.(T/F)

False

During which stage of team development do team members establish ground rules and try to find out what behaviors are acceptable and what performance expectations are?

Forming

Which of the following is commonly associated with high-performing project teams?

Mistakes are viewed as opportunities for learning.

Project managers play a key role in developing high-performance project teams. Which of the following is NOT a contributing factor to this role?

Report progress to top management

Conflict is inevitable and can be a desirable part of project work.(T/F)

True

One important factor that a project manager must acknowledge when recruiting project members is the management structure being used to complete the project.(T/F)

True

Team members can be upset and dissatisfied with conflict, but as long as the disagreement furthers the objectives of the project, then the conflict is functional.(T/F)

True

The project manager must quickly establish operational ground rules for how the team will work together. These include planning, tracking, managing change, and relationship decisions. Which of the following is an example of a planning decision?

What are the specific roles and responsibilities of all the participants?

Researchers have found that high-performance teams have norms for team interaction. Which of the following is NOT one of those norms?

When a decision has to be made, everyone should agree before moving forward.

Which of the following would be an appropriate situation to require facilitating group decision making?

When strong group commitment is needed to decide methods to reduce project scope.

Individual rewards for outstanding work would NOT include

all good examples letters of commendation. public recognition. desirable job assignments. judiciously making exceptions to the rules.

During the delivery phase of a project's life cycle, the most significant source of conflict is

schedules.

Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions EXCEPT

team members are selected by their managers.