Chapter 12

Group leaders can finally move into coaching roles and help members grow in skill and leadership in the ______ stage

performing

Group leaders can finally move into coaching roles and help members grow in skill and leadership in the ________ stage.

performing

Which is an example of a traditional team?

As the district manager, Cho assigns work to other team members and is accountable for the team's results.

In which of the following stages are the group participants polite and confict- avoidant?

norming

Eduardo is the new manager of Great Corporation. He is writing down a list of steps that he can follow to create and maintain a cohesive work group. Which step would appear on that list?

Celebrate differences so everyone's contribution is noticed.

Why do people work less hard when they are working with other people?

It's a matter of fairness.

The tendency of individuals to put in less effort when working in a group context is called

Ringelmann effect.

Group members are becoming more authentic as they express their deeper thoughts and feelings in the stage of

Storming

Research and hands-on experience have demonstrated that teams are more successful when they determine shared values and goals, develop a communication strategy, and establish how decisions will be made and by whole, which is known as

The team contract

Which assertion regarding Gersick's punctuated equilibrium model is accurate?

While disruption, chaos, and conflict are inevitable in a group, they can represent opportunities for innovation.

Process loss refers to

any aspect of group interaction that inhibits group functioning.

The superintendent of the school district wants to emphasize a new emphasis on diversity and inclusion by writing a new mission statement for the district. She is engaged in the _____ task role.

creator

A common barrier to effective teams are overbearing behaviors that may hurt team morale or the momentum of the team. This is an example of

dominating team members.

Arielle is part of a team charged with developing a new name for a product. This is a(n) ________ task.

idea generation

Coming up with a new marketing slogan is what type of team task?

idea generation

Carmen is on the company softball team on Sunday evenings. This is an example of a(n) ________ work group.

informal

Carmen is on the company softball team on Sundays evenings. This is an example of a(n) ______ work group

informal

The boundary-spanning role of coordinator includes

interfacing with others within the organization so that the team's efforts are in line with other individuals and teams.

The group members are likely to be more open and respectful toward each other and willing to ask each other for both help and feedback at the stage of

norming

What concept was developed by paleontologists who believed that evolution occurred in rapid, radical spurts rather than gradually over time, a concept that was later applied to organizational change?

punctuated equilibrium

Jennifer has been very emphatic in her comments supporting the new addition to the product line. Christopher has been equally spirited in his opposition to the new item. Gordon and Antonio seem to be leaning to Jennifer's perspective while Marques supports Christopher. The discussion about the product has consumed the last hour of the meeting of the marketing group. At what stage of Tuckman's model does this group seem to be functioning?

storming

According to Gersick's punctuated equilibrium model, groups repeatedly cycle through which two group development stages?

storming and performing

What kind of roles help to make groups feel more cohesive, and less likely to suffer from social loafing or groupthink?

task-oriented roles

When writing a team contract, questions about who to contact if you cannot make a meeting and how often the team meets are part of which contract element?

team communication

Task interdependence refers to

the degree that team members are dependent upon one another to get information, support, or materials from other team members.

The ideal size for a team most depends on

the task at hand

Boundary-spanning roles include coordinator and

consul

How does a group differ from a team?

A group works independently on their own goals; a team is assembled to accomplish mutual goals.

Which team role deals with changes in the team's task process structure, such as reframing the team goals?

Creator role

According to the text, during a meeting there are several things you can do to ensure the team starts and keeps on track, which include:

Follow the agenda.

The communicator role includes behavior that:

Is targeted at collaboration such as practicing good listening skills

collective efficacy refers to

a group's perception of its ability to perform well.

Rorey's project team has worked together for so long that they seem to think as one. They requested to remain together for future projects because they are so productive and happy working together. This demonstrates the concept of

cohesion

Teams with individuals from different parts of the organization are called

cross-functional teams.

Prior to the meeting, it is best practice to

do all of the above.

The vice president informs the sales team that in the coming quarter, they will all receive the same bonus, based on the company's total sales. Individual performance will not be a factor. The vice president is trying to motivate the team through use of ________ interdependence.

outcome

Miguel is part of an organizational behavior project group. The group decided on the overall theme of its project and individual members are now completing specific sections. Miguel has been emailing Betsy almost every day asking her opinion on various parts of his section. The group tends to sit together in class, and they have decided to go out for coffee after class next Tuesday. What phase of group development is Miguel's group in?

performing

An organizational behavior class has students working in teams to complete a final research paper. Taylor's group has divided the paper up into sections, making each group member responsible for one section. Taylor is responsible for integrating all those sections. The group is organizing these tasks by using

pooled interdependence.

Manik is part of a team doing engineering design on an advanced hybrid automobile. Manik's team has completed designing the vehicle and are now ready to hand off to a new team who will build a prototype. The new team is responsible for

production tasks.

What kind of roles help to make a group feel more cohesive and less likely to suffer from social loafing or group think?

social roles

To make a team contract meaningful, which section should be included?

team standards