Chapter 12

You are a network administrator managing a network backbone upgrade. Your supervisor has scheduled a meeting to discuss the project's status with you. What is the advantage of taking a Gantt chart to the meeting?

A Gantt chart will allow the supervisor to see timelines of each task in addition to the project as a whole.

You work for the Best Roast Coffee Company, which has 100 employees in nine retail stores. You are looking at case studies for a product you are researching. Which of the following case studies is most likely to be helpful?

A candy maker with 200 employees that sells candy in 13 malls across the country

You are trying to decide whether to purchase a software package from a vendor. Who among the following is most likely to provide objective information about the software package?

A current customer of the vendor

Which of the following obstacles could halt or seriously impair the progress of a project whose purpose is to upgrade the NICs in all workstations on a network from 100 Mbps to 1000 Mbps?

A large group of defective NICs

What is the primary difference between a software upgrade and a patch

A patch fixes a specific part of a software program, whereas an upgrade typically replaces much or all of a software program.

In Microsoft terminology, what is a hot fix?

A patch that updates a specific type of software, often the operating system

What is one good technique for assessing the feasibility of a suggested project deadline before the project begins?

Begin calculating task timelines from the deadline, working back to the start of a project.

When investigating a network solution, which two of the following should you do

Get information about possible solutions from multiple sources Talk to someone who has implemented a similar solution

Which of the following projects is most likely to be driven by a company's security needs

Installing a firewall on a connection to the Internet

Which of the following best describes project management?

Planning for and handling the steps required to accomplish a goal in a systematic way

The task that must be completed before another task is begun is called a(n) .

Predecessor

Before installing a major NOS patch, you should

Prevent users from logging on.

Which of the following situations might necessitate changing all the IP addresses on a company's networked workstations?

The company has divided its network into several smaller subnets

Which of the following best describes contingency planning

. Identifying steps that will minimize the impact of unforeseen obstacles

Who is protected by documenting hardware and software changes

All of the above (Users, Managers, The organization)

Asset management records should be available to ______.

All personnel involved in maintaining the network

When should changes be made to the asset management database

As changes to hardware and software occur

In a very large company (for example, one with over 10,000 employees), which of the following staff is most likely to decide whether a project such as an entire network upgrade will be funded?

Chief information officer

In a significant network upgrade project, which of the following tasks takes place first?

Complete a needs assessment survey

Which two of the following can typically be accomplished by applying a patch to an NOS?

Modifying an existing feature Fixing a known bug

Which of the following are examples of resources related to a project plan that proposes to upgrade the network cards inside each workstation on a network from 100 Mbps to 1000 Mbps? (Choose all that apply.)

NIC device drivers A team member's time NICs Switches

Which of the following tools might you use to assess the success of a project whose purpose is to upgrade an entire network from 100 Mbps to 1000 Mbps?

Network Monitor

Which of the following are examples of stakeholders of a project whose purpose is to upgrade an entire network from 100 Mbps to 1000 Mbps? (Choose all that apply.)

Network users High-level managers who approved the project IT staff who helped implement the change Network cabling vendors

The hardware devices attached to a network such as computers and printers are also called ______.

Nodes

When implementing a network solution, why is it important to anticipate future trends as much as possible?

So that the solutions you implement meet the future needs of your users

You are researching a new Internet access router for your company's network. You have also noticed a trend toward greater use of your company's network resources from home. Given this, which of the following features would you expect to be most valuable in a new Internet access router?

Support for virtual private networks

What is the purpose of identifying milestones in a project plan?

They mark significant events of the project's progress

Network asset management can include device locations, serial numbers, and technical support contact information.

True

One way of predicting how long a task might take is by examining the time taken to complete previous similar tasks.

True

In which of the following situations would it be wise to backlevel?

You have just applied a fix to your network operating system (NOS) and have discovered that the fix resulted in a lack of network access for half of your users.