Chapter 12 SmartBook - MGMT 3000

The belief that leaders influence their followers' perceptions of their work goals and their path in attaining them is known as ____ theory

path-goal

A leader's influence is greater when ____.

the number of followers is large

Which of the following is the leader's job?

to create a vision

The ______ approach assumes that a leadership personality exists and that leaders are born, not made.

trait

The oldest leadership perspective is the ______ approach; this approach focuses on individual leaders and attempts to determine the personal characteristics that great leaders share.

trait

A leader who is able to generate excitement and revitalize an organization is a ____ leader

transformational

The focus of behavioral leadership is on ____.

what good leaders do

The leadership model that emphasizes how leaders go about making decisions based on attributes of the problem at hand is called the _____ model.

Vroom

In situational theory, Hersey and Blanchard identify the ___ as the key situational factor.

maturity of the followers

Courage is needed to help leaders ______.

- execute a vision against opposition - identify and manage allies - manage adversaries

Both formal and informal support are important to leaders because each helps them to _____.

- handle struggles - stay the course

Hersey and Blanchard's situational theory states that before deciding whether task performance or maintenance behaviors are more important, managers should consider an employee's ____

- job maturity - psychological maturity

Which are recommended ways to develop leadership skills? (Check all that apply.)

- making mistakes - practicing - learning

Task performance behaviors focuses on ______.

- rule following - work speed and quality - quantity of output

According to Fiedler's contingency model, effective leadership is a function of personal style of the leader and the degree to which the situation gives the leader ____ over the situationn.

- influence - power - control

What are the three key follower characteristics in the path-goal theory?

- locus of control - ability - authoritarianism

Which are methods successful leaders have used to develop their leadership skills? (Check all that apply.)

- observing methods and skills of their managers - learning from their mistakes - reading autobiographies of good leaders

Group maintenance behaviors focus on _____.

- people's feelings and comfort - stress reduction

In path-goal theory, the most appropriate leadership behaviors are determined by which of the following factors? (Check all that apply.)

- personal characteristics of followers - environmental pressures and demands that followers face

What are the basic leadership styles described by Fred E. Fiedler? (Check all that apply.)

- relationship-oriented - task-oriented

People ask a lot from leaders of their organization, including which of the following? (Check all that apply.)

- respectful and fair treatment - competence and proper management - support for personal development

According to the Tannenbaum and Schmidt model of situational leadership, what are the three factors managers should consider before deciding how to lead members of their organization?

- subordinates - managers - situation

Which experiences should you seek in developing your personal leadership style? (Check all that apply.)

- working with people of diverse backgrounds - dealing with others' performance problems - taking on challenging assignments

Which of the following statements about organizational success are accurate? (Check all that apply.)

-Organizational success rests on the ability of followers to follow. -Organizational success rests on the quality of leadership.

Which of the following are true about managers and leaders? (Check all that apply.)

- Both are important to an organization. - Leaders are responsible for different processes than managers. - The same person can be both a manager and a leader.

The ______ model of leadership focuses on the participative dimension of leadership and how leaders go about making decisions.

Vroom

True or false: An organization's success is based on a manager's ability to lead, not on whether or not the manager's employees follow.

False

Match the force in Tannenbaum and Schmidt's model of situational leadership with the appropriate descriptions. Forces in the manager

Feelings of security, personal values, confidence in employees

Which of the following is a situational approach to leadership that postulates that effectiveness depends on the personal style of the leader and the degree to which the situation gives the leader power, control, and influence over the situation?

Fiedler's contingency model

Match the force in Tannenbaum and Schmidt's model of situational leadership with the appropriate descriptions. Forces in the situation.

Type of leadership style the organization values, type of information needed to solve the problem

Match the force in Tannenbaum and Schmidt's model of situational leadership with the appropriate descriptions. Forces in the subordinate

Understanding and acceptance of organization's goals, readiness to assume responsibility, interest in the task or problem

Which type of leader is most likely to motivate people to transcend their personal interests for the sake of the organization?

a transformational leader

What do outstanding leaders have that provides direction and the inspiration to move the organization toward it?

a vision

Managers and leaders are not the same thing. What makes managers different from leaders is that managers have the responsibility to ______ while leaders to not

address day-to-day complexities

A situation that requires you to come out of your comfort zone and use new skills is defined as a(n) ____.

challenge

A leader who has a vision, a strong conviction in the moral righteousness of his or her beliefs, and the ability to communicate it to others exemplifies the essence of ____

charisma

Leaders who are self-confident and create an atmosphere of competence and success that they are able to communicate to their subordinates are ____ leaders.

charismatic

Of the four leadership behaviors in path-goal theory, ______ leadership is a form of task performance-oriented behavior.

directive

The two key situational factors in path-goal theory are personal characteristics of ______ and the environmental pressures and demands they must cope with.

followers

Actions taken to ensure the satisfaction of group members are _____ behaviors.

group maintenance

Define the source of leadership power. expert

has certain knowledge

Define the source of leadership power. coercive

has control over punishments

Define the source of leadership power. referent

has personal characteristics that appeal to others

Define the source of leadership power. reward

has the authority to dole out raises or bonuses

Define the source of leadership power. Legitimate

has the authority to tell others what to do

Employees want their leaders to ____.

help them

Identify an example of substitutes for leadership.

increased group status

A leader is someone who ______ others in attaining goals.

influences

The absence of managerial decision making is known as ____ leadership.

laissez-faire

External locus of control means that whatever happens is a result of ____.

luck or fate

The capacity to influence other people despite resistance is referred to as...

power

The five bases of ______ are legitimate, reward, referent, expert, and coercive.

power

When a leader is able to get things done or accomplish goals even when others resist, the leader has ______.

power

Leadership that places primary emphasis on maintaining good interpersonal relationships is known as ____ leadership.

relationship-motivated

Laverne joined Biz Mart's philanthropic branch of the company, which offers education and business training to low-income districts. As a ______ leader, Laverne started a new program of collecting gently worn men's and women's business attire to bring to the communities her company was serving.

servant

People with an internal locus of control ______ for their own actions.

take responsibility

Actions taken to ensure that the work group or organization reaches its goals are called ____ behaviors

task performance

Leadership that emphasizes completion of assignments or jobs is called ____ leadership in Fiedler's contingency model.

task-motivated

A ____ leader is someone who uses his or her legitimate power to give commands and exchange rewards for services rendered.

transactional

______ leaders view management as a series of steps in which they use their powers in a dispassionate manner to get work done.

transactional

True or false: Fiedler's contingency model suggests certain kinds of managers are likely to be effective in particular situations.

true

The behavioral approach to leadership attempts to identify ____.

what behaviors effective leaders exhibit

According to path-goal theory, which of the following statements regarding the importance of follower characteristics are true? (Check all that apply)

- Ability is people's beliefs about their abilities to perform their jobs. - Authoritarianism is the degree to which individuals defer to authority. - Locus of control is the extent to which people believe they can affect their environment.

According to Fiedler, what determines the favorability of a situation? (Check all that apply.)

- Leader-member relations - Task structure - Position power

Which of the following acts of courage are required for a leader to fulfill his or her vision?

- Seeing things as they are and facing them head-on - Persisting despite resistance - Saying what needs to be said to those who need to hear it

According to the path-goal theory, the four pertinent leadership behaviors are _____ leadership.

- achievement-oriented - supportive - participative - directive

The most effective developmental experiences have which components? (Check all that apply.)

- assessment - challenge - support

During assessment, you should?

- consider what your personal goals are - think about your previous successes and failures

To begin developing your personal leadership style you should _____.

- establish credibility - learn from your mistakes - become competent in your chosen field

When a situation is unfavorable for leading, how does this impact the manager's job?

It becomes difficult to maintain situational control.

Which statement about laissez-faire leadership style is true?

It results in more negative attitudes and lower performance.

The most comprehensive and generally useful situational model of leadership effectiveness is the _____.

path-goal theory

Which type of leader has a relationship with employees that is akin to serving customers?

servant-leader

"Look before you lead" corresponds to the ____ approach to leadership.

situational

When leaders vary their behavior to meet the needs of the specific matter at hand, they are practicing the ______ approach to leadership. Multiple choice question.

situational

Factors that make leadership roles unnecessary through replacing them with other sources are known as ______ for leadership.

substitutes