Chapter 14 Final Exam
perceived ability
According to path-goal theory, the subordinate contingency of__________refers to how capable subordinates believe they are in doing their jobs well.
The country club style
Brett is a manager at a small publishing firm. He supervises the work of 30 employees. He is friendly to every employee. He strives to promote a favorable work environment where everyone feels comfortable. However, he does not expect them to perform exceptionally well. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Brett using in this scenario?
participative leadership
Abby's Designer Wear is a large boutique of designer clothes. Over the past year, the business slowed down, and the boutique started losing its popularity. Abigail, the boutique's owner, started an employee discussion board where employees shared their inputs on how the boutique could regain its popularity. After consulting the employees, Abigail launched a whole new collection of vintage wear that proved to be a sales success. Besides this, the employees felt happy that their inputs were taken into consideration. The leadership style that is illustrated in this scenario by Abigail is called _____.
When subordinates are likely to disagree or end up in conflict over a decision
According to the normative decision theory, in which of the following situations should a group decision style be used?
They focus on vision, mission, goals, and organizational objectives.
Which of the following is true of leaders?
group decision
According to the normative decision theory, leaders who share problems with their subordinates and then have them make decisions use a__________style.
A leader shares a problem and gets suggestions from relevant employees on an individual basis.
According to the normative decision theory, which of the following is true of the CI decision-making style?
Individualized consideration
Angela, a manager at Exuberance Inc., believes in giving special attention to the needs of employees, creating learning opportunities for them, accepting and tolerating differences, and listening to their problems. Which of the following components of transformational leadership is illustrated in this scenario?
relationship-oriented
Anna is a team leader at Shine Design Inc. Gavin is her least preferred employee because he makes silly mistakes in his reports. However, Anna believes that he is a valuable resource to the company because he is sincere and hardworking. In this scenario, Anna has a(n) _____ leadership style.
The middle-of-the-road style
Benjamin manages a team of 40 employees. He encourages his team members to meet their productivity targets. At the same time, he takes care of their concerns. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Benjamin using in this scenario?
The middle-of-the-road style
Carter is a manager at Global Impact Solutions. When it comes to team performance, he is very strict. However, he grants each employee a month off every year to travel and spend time with their families. As a result, his employees feel motivated to perform better at work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Carter using in this scenario?
relationship-oriented
Dominic heads the corporate communications department of Zookey Technologies. Eva is his least preferred coworker because her performance is inconsistent. Despite this, Dominic gives her a good performance rating because she has a pleasant personality and she is helpful toward her coworkers. In this scenario, Dominic has a(n) _____ leadership style.
The middle-of-the-road style
Ethan is an operations manager at a nonprofit organization. He supervises a team of 20 people who provide social services to underprivileged communities in the city. As a leader, Ethan always maintains a balance between getting the job done the right way and keeping a healthy work environment. He is equally concerned about the quality of services offered as well as the well-being of his employees. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Ethan using in this scenario?
Least Preferred Coworker
Fiedler uses a questionnaire called the _____ scale to measure leadership style.
position power
Fiona is a manager at Tune In Solutions. As a leader, she has complete authority to recruit and lay off employees. She also has the authority to reward or punish employees depending on their performance. This scenario illustrates that Fiona has a high _____.
initiating structure
In terms of leadership behavior,__________is the degree to which a leader organizes the roles of followers by setting goals, giving directions, setting deadlines, and assigning tasks.
situational favorableness
In the context of Fiedler's contingency theory, the term__________refers to the degree to which a particular condition either permits or denies a leader the chance to influence the behavior of group members.
It is an organization's set of procedures, rules, and policies
In the context of environmental contingencies, which of the following describes the formal authority system?
inspirational motivation
In the context of the components of transformational leadership,__________means that transformational leaders encourage followers by providing meaning and challenge to their work.
unethical charismatics
In the context of visionary leadership,__________control and manipulate followers, do what is best for themselves instead of their organizations, want to hear only positive feedback, share information that is only beneficial to themselves, and have moral standards that put their interests before everyone else's.
The middle-of-the-road style
Jason, the owner of Audio Works, strives to maintain a balance between getting the work done on time and keeping his employees motivated. He encourages them to perform better each time, and he also provides them with work-related benefits such as quarterly bonuses and insurance. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Jason using in this scenario?
The AI decision style
Kendra is a retail manager at Shonder Corp. She needs to respond to customer complaints regarding a product and fix the problem. To do that, she has to decide on either scrapping the product or replacing it with a different brand. Based on the success and favorable online reviews of an alternate brand, she decides to switch to a different brand. In the context of the normative decision theory, which of the following decision styles has Kendra adopted in this scenario?
The authority-compliance style
Kim runs a restaurant. She expects her employees to deliver excellent customer service. As a result, the employees often feel pressurized. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Kim using in this scenario?
The authority-compliance style
Kyle is a strict boss. He is more concerned about the successful execution of tasks than the wellbeing of his employees. As a result, his employees are highly demotivated and often feel pressurized to complete their work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Kyle using in this scenario?
task-oriented
Mathew is a manager at Wonderworld Hypermarket. He finds it difficult to cooperate and work with Anthony when it comes to getting the work done to meet the sales targets. Anthony is Mathew's least preferred subordinate. Mathew describes Anthony as gloomy, insincere, lazy, unfriendly, and boring when his boss asks for a feedback about his subordinates. This scenario illustrates that Mathew is following a _____ leadership style.
The impoverished style
Mia is the manager of a sales team in a retail company. She does not care much about the company's growth and profitability. Most of the time, she is oblivious to the requirements of her job and the concerns of her team members. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Mia using in this scenario?
Country club style
Noah, the chief executive officer of Rhombus Corp., believes in maintaining a friendly work environment that involves employee benefits like flexible timing and insurance policies. Top managers in the company are approachable to the lower-level employees, thus maintaining a horizontal hierarchy. Moreover, Noah does not give much attention to performance. According to the Blake/Mouton leadership grid, which of the following leadership styles is Noah using in this scenario?
The authority-compliance style
Samantha is the headmistress of Harwell High School. She expects high standards of discipline from her staff. She often makes them work over the weekends and on their days off. To foster academic excellence, she discontinues all creative methods of teaching and replaces them with traditional methods. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Samantha using in this scenario?
The country club style
Sandra, a manager at Evolve Corp., frequently engages her team in recreational activities. Every employee is friendly with one another. For Sandra, building a healthy work environment is the primary concern and employee performance is secondary. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Sandra using in this scenario?
The country club style
Sarah, a manager at Ackles Inc., plays pranks on her subordinates in an attempt to make the workplace livelier. She trusts her subordinates and does not care much about the quality of their work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Sarah using in this scenario?
task-oriented
Seth is a manager at Click Systems. He leads a team of 20 employees, and Amanda is his least preferred coworker because he finds it difficult to cooperate with her. During an employee feedback session, Seth informs his boss that Amanda is unresponsive, insincere, lazy, and unfriendly. In this scenario, Seth has a _____ leadership style.
The country club style
Sonia is a manager at a small marketing firm. She expects an adequate level of performance from her employees without pressurizing them to perform better. Hence, her employees have a good work-life balance and feel motivated to work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Sonia using in this scenario?
The country club style
Stephen, the vice president of a private bank, promotes a stress-free work environment. He is concerned about his employees' well-being. He is friendly and approachable and does not give much importance to performance as long the deadlines are met. Hence, the employees feel very comfortable at work. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Stephen using in this scenario?
participative leadership
Sturdy Furniture, a furniture company, started to lose its customer base because of increasing competition. Then Aaron, the chief executive officer of the company, installed a suggestion box in which the employees could drop chits with ideas on how the company can reinvent its image. Most of the employees shared their creative ideas with great enthusiasm in the hope that their ideas would be considered. The leadership style that is illustrated in this scenario by Aaron is called _____.
They are concerned with control and limiting the choices of others
Which of the following is true of managers?
It involves being approachable to employees and treating them as equals.
Which of the following is true of supportive leadership?
They are able to make their followers feel that they are a vital part of their organization.
Which of the following is true of transformational leaders?
Leaders must be matched to a situation that fits their leadership style.
Which of the following statements describes Fiedler's contingency theory?
Strategic leadership
__________is the ability to anticipate, envision, maintain flexibility, and work with others to initiate changes that will create a positive future for an organization.
Intellectual stimulation
__________means that transformational leaders encourage followers to be creative and innovative, to question assumptions, and to look at problems and situations in new ways even if their ideas are different from those of leaders.
Path-goal theory
__________states that leaders can increase subordinate satisfaction and performance by clarifying and clearing the routes to goals and by increasing the number and kinds of rewards available for goal attainment.