Chapter 14 Thinking Critically

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An error message is displayed during Windows 7 startup (before the fl ag appears) about a service that has failed to start, and then the system locks up. You try to boot into Safe Mode, but get the same error message. What do you try fi rst? Second?

1st Boot to Windows RE and perform a Startup Repair. 2nd Select the Last Known Good Configuration on the Advanced Boot Options menu.

Your Windows 7 system boots to a blue screen stop error and no desktop. What do you do first?

Attempt to boot into the Advanced Boot Options menu

Your computer displays the error message "A disk read error occurred." You try to boot from the Windows setup DVD and you get the same error. What is most likely the problem?

Boot device order is set to boot from the hard drive before the optical drive

When a driver is giving problems in Windows, which tool offers the least intrusive solution?

Device Manager

When the Windows 7 registry is corrupted and you cannot boot from the hard drive, what tool or method is the best option to fix the problem?

Use commands from the Windows Recovery Environment to recover the registry from backup

You have important data on your hard drive that is not backed up and your Windows installation is so corrupted you know that you must repair the entire installation. What do you do first? Explain your answer.

Make every attempt to recover the data because the data might or definitely will be destroyed when using the other options


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