Chapter 2

Which statement depicts leadership? A. A leadership position is assigned B. A leadership position carries a legitimate source of power C. Members of a group will follow a person in a leadership position only by choice D. Leadership requires meeting organizational goals

C

What does the *Hawthorne effect* imply about people? A. Human beings under investigation will respond to the fact that they are being studied B. Production will increase or decrease as light in a factory is increased or decreased C. Membership in small groups forms social control D. People are inherently good and will seek out work

A

What is the basic premise of the *interactional theory*? A. Leadership behavior is generally determined by the relationship between the leaders personality and the specific situation B. Manager behaviors are generally determined by the relationship between managers personality & the specific situation C. Both managers & followers have ability to raise each other to higher levels of motivation and morality D. Both leaders & followers have ability to raise each other to higher levels of motivation and morality

A

What type of management was emphasized in the *human relations era* of management? A. Participatory B. Authoritarian C. Democratic D. Laissez-faire

A

What type of manager is concerned with the *day-to-day* operations? A. transactional B. transformational C. interactional D. bureaucratic

A

Which leadership style maintains *strong control* over the workgroup and *uses coercion* to motivate others? A. Authoritarian B. Democratic C. Laissez-faire D. A contingency approach

A

Which statement by a subordinate demonstrates the greatest problem for the leader? A. "Your plans for the changes will be difficult to implement" B. "I don't think you heard what the rest of us had to say" C. "Do you have an idea what direction we need to go?" D. "Can you tell me why my suggestion will not work?"

A

What is the typical focus of managers? Select all that apply. A. establishing a legitimate source of power B. delegating responsibilities to staff members C. formulate the budget to achieve the stated goals D. direct attention to the management of unwilling subordinates

A, B, C

The failure to engage in which activity is considered a fatal flaw of leadership? Select all that apply. A. Collaboration B. Communication C. Self-improvement D. Staff development

A, B, C, D

Which activity is associated with a *leadership role*? Select all that apply A. Mentoring two new managers B. Establishing goals for the coming year C. Advocating for employee regarding personnel policies D. Providing a motivational speech at the new employee orientation

A, B, C, D

Max Weber, a well-known German sociologist, began to study large-scale organizations to determine what made some more efficient than others. What was his conclusion? A. Workers had to have a say in management to work most effectively B. Consistent rules and regulations for workers increased efficiency C. Employees should feel appreciated and valued D. Workers need frequent rest periods to increase overall production

B

What type of leader is the person who is committed, has a vision, and is able to empower others with this vision? A. Transactional B. Transformational C. Interactional D. Bureaucratic

B

Which is a *characteristic* of Theory Z? A. Non-consensus decision making B. Fitting employees to their jobs C. Rapid career promotions D. Authoritative problem solving

B

what assumption about workers does Theory X hold? A. workers will naturally put forth effort B. workers need threats to be motivated C. workers are diligent and responsible D. workers are in tune with organizational needs

B

what does *traditional management science* focus on? A. meeting worker satisfaction B. delineating (describing/portraying) barriers to productivity C. using a laissez-faire approach D. encouraging employee participation

B

What is a distinguishing trait of *integrated leader-managers*? Select all that apply. A. Inward thinkers B. Long-term thinkers C. Concerned with employee motivation D. Possess influence beyond their own group

B, C, D

Which represents the management functions that are incorporated into the management process? A. Planning, Directing, Organizing, Staffing, and Evaluating B. Planning, organizing, staffing, Directing, and Controlling C. Organizing, Planning, Staffing, Directing, and Evaluating D. Organizing, Staffing, Planning, Implementing, and Controlling

B. Planning, organizing, staffing, directing, and controlling

*Managing conflict among staff members* would occur in which part of the management process? A. Planning B. Organizing C. Directing D. Evaluating

C

Gardner states that integrated leaders-managers distinguish themselves from more traditional managers in six ways. Which is a distinguishing trait of a *traditional manager* rather than an integrated leader-manager? A. They are politically astute B. They look outward, toward the larger organization C. They extend influence only to their own group D. They emphasize vision, values, and motivation

C

How many *primary leadership styles* have been identified? A. One B. Two C. Three D. Four

C

It is the idea that context is an important mediator of transformational leadership, that led to the creation of full range leadership theory early in the 21st century. This theory originally developed by Antonakis, Avolio, and Sivasubramaniam suggests how many transformational factors impacting leadership style and its impact on followers? A. One B. Three C. Five D. Nine

C

what concept does *early leadership-theory development* suggest? A. Leadership is a process of influencing others within an organizational culture B. The interactive relationship between leader and follower is significant C. Some are born to lead, whereas others are born to be led D. Vision and empowerment are two of the most critical leadership skills

C

What is the idea that workers should be hired, trained, and promoted based on their competence and abilities related to? A. Part of the management functions identified by Fayol B. The results of the human relations studies C. The outcome of studies done by Mayo at the Hawthorne Works D. One of the four overriding principles of scientific management

D

Which function of the management process involves the *performance evaluation* of staff? A. Planning B. Organizing C. Staffing D. Controlling

D

Which statement about *situational* or *contingency leadership* theory is correct? A. High relationship behavior is much more essential to a good manager than high task behavior B. This leadership model is effective in bureaucratic organizations because it is task focused C. Management should be consistent in diff situations so workers understand what is expected of them D. The leadership style chosen by a manager should reflect the task/relationship behavior of those being managed

D