Chapter 21

Which potentially dangerous event can result from a main water pipe break? Utility emergency Boil water notice Equipment failure Medical emergency

Boil water notice

Each is inspected during a walk through of the reception area, EXCEPT one. Which is the EXCEPTION? Toys Magazine rack Dental light cover Corners of the floor

Dental light cover

The patient's first impression of the office is usually established in which room? Operatory Bathroom Reception room Dentist's private office

Reception room

Which staff member is the best candidate for office plant and flower care? Dentist Hygienist Receptionist Chairside assistant

Receptionist

Green products: a. are friendly to the environment b. are manufactured by Green, Inc., in Indianapolis, Indiana c. turn green when their expiration date occurs

a. are friendly to the environment

An anticipated, unpreventable hazard is managed with training. past experience. an emergency action plan. Both A and B

an emergency action plan.

What is the least helpful way to encourage cough etiquette in the dental reception room? a. Provide an alcohol hand rub b. Offer a mask to patients who are coughing c. Decontaminate the carpet with a disinfectant cleaner d. Have facial tissues and a waste container available

c. Decontaminate the carpet with a disinfectant cleaner

What type of patients may be particularly sensitive to the presence of plants or flowers in a dental office waiting room? a. All patients b. Patients older than age 20 years c. Immunosuppressed patients d. Female patients

c. Immunosuppressed patients

2. The International Sanitary Supply Association reports that most dirt within a building enters the building: a. in the air b. in the water c. on people's shoes d. on delivered packages and mail

c. on people's shoes

3. The dental office outside housekeeping staff needs to be trained about infection control and bloodborne pathogens by: a. OSHA b. EPA c. their original employer d. the dental office where they are contracted to work

c. their original employer

A walk through is used to assess the emergency action plan. attitudes and behaviors of office staff. accuracy of the record-keeping protocol. cleanliness of the dental office environment.

cleanliness of the dental office environment.

1. What is potable water? a. Water that has not been sterilized b. Water that is carried in a metal pot c. Water that boils at 80°C (176°F) d. Water suitable for drinking

d. Water suitable for drinking

Dirt tracked into the office can be minimized though the use of shoe racks. shoe covers. entry floor mats. automated vacuum cleaners.

entry floor mats.

Dental unit water entering the patient's mouth should contain __ of non-coliform bacteria. only traceable levels less than 500 CFU/mL no more than 1000 CFU/mL an average of 1500 CFU/mL

less than 500 CFU/mL

Training is essential to storing bottled water, in anticipation of a major disaster. using a technique that has worked in the past, to unclog the vacuum line. understanding the various color-codes and labels used to identify biohazards. using a trial-and-error method to determine the cause of a sterilization failure.

understanding the various color-codes and labels used to identify biohazards.

Which hand drying technique is recommended? Use a warm air hand dryer. Wipe hands on a terrycloth hand towel. Dry hands with disposable paper towel. Shake the water from your hands and allow hands to air dry.

Dry hands with disposable paper towel.

Which item is NOT inspected in an operatory walk through? Sink Fish tank Patient mirror Fluorescent light diffuser

Fish tank

The office vacuum cleaner should have which feature? HEPA filter Bagless system Canister-style body Automatic height adjustment

HEPA filter

Which office visitor is most familiar with infection control techniques? Observer Temporary staff Sales representative Housekeeping personnel

Temporary staff

Which concern should be discussed with housekeeping personnel? What products they will use. Where they can locate eye wash stations. How to enter the office to minimize disruption. Instructions not to touch any clinical or laboratory surface.

What products they will use.